Following my RSC NY Saga

[Evil-Twin]

I thought people might find this interesting.
Before I sent my sub to Rolex I read what they do when you send your watch for service, this is a cut and past right from their website:
This is what I expected from them which they failed to deliver.
This is their promise:
Rolex Worldwide Servicing
Servicing your Rolex
The Rolex service procedure is designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications. Each movement is completely overhauled and each case and bracelet is meticulously refinished to restore its lustre. Timekeeping accuracy and water-resistance are rigorously tested to guarantee the level of quality and reliability you naturally expect from a Rolex watch

Refinishing
the case
and bracelet


Refinishing the case and bracelet
The same keen attention to detail that is devoted to servicing the movement of your Rolex also goes into servicing its case and bracelet. After initial cleaning, the case and bracelet of your watch are closely examined and any worn or damaged components replaced with genuine Rolex parts.

Your case and bracelet are then expertly refinished and ultrasonically cleaned to restore lustre.
Close

IM still waiting on a response from my detailed email