ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

nelsonhtb · 14 February 2014, 07:51 AM

Good that AD changed the watch instead of asking you to sent it to RSC instead.
Send in compliments to Rolex instead of how responsible AD was. Plus the complaint as well.

Sent from my GT-N7105 using Tapatalk

SDewhirst1 · 14 February 2014, 07:51 AM

Quote:

Originally Posted by Welshwatchman

He said that the AD gave him a new watch head and card.

Why he didn't give the entire watch boggles my brain. It's not as though a brand new bracelet and a wonky head is a match made in heaven.

OP - Can't see why you'd want to make a noise to Rolex 4 months later; then was the time to get irate.

BTW - Pic too blurry to see properly. Show us your new 114060, nice and clear.

Check out this pic

SoonerTA · 14 February 2014, 07:53 AM

Very strange! Never seen that before

kilyung · 14 February 2014, 07:54 AM

Given that the AD resolved the issue, why would you complain to Rolex? It appears like the dial feet broke off the dial causing it to spin. All companies have manufacturing defects. If it's resolved then what's the point of antagonizing anyone?

nity · 14 February 2014, 07:54 AM

OMG Never seen before

antbkny · 14 February 2014, 08:02 AM

Quote:

Originally Posted by CrownMe

That's a new Rolex feature. Rotates to optimize viewing angles. Haha

the dial in your avatar pic is angled as well, you must be right!

Cc1966 · 14 February 2014, 08:05 AM

Maybe it just wanted your attention....

NukeMan · 14 February 2014, 08:08 AM

Quote:

Originally Posted by kilyung

Given that the AD resolved the issue, why would you complain to Rolex? It appears like the dial feet broke off the dial causing it to spin. All companies have manufacturing defects. If it's resolved then what's the point of antagonizing anyone?

IMHO I think Rolex might actually be happy to receive the input (not a complaint) as part of their quality work - but the retailer has probably already reported the incident.

SDewhirst1 · 14 February 2014, 08:11 AM

Quote:

Originally Posted by NukeMan

IMHO I think Rolex might actually be happy to receive the input (not a complaint) as part of their quality work - but the retailer has probably already reported the incident.

Yeah i think he will have reported it so i wont write. Maybe complaint wasnt the right word anyway because i am made up with the Sub.

Tried it with a leather strap but after 2 days went back to the steel bracelet. Such a great watch !

sco · 14 February 2014, 08:18 AM

Wipe that bezel down and let that puppy shine! Also, you may want to remember just to turn the bezel.... hercules...

cop414 · 14 February 2014, 08:21 AM

Wow, never ever saw anything like that before. The only letter that I'd write would be to Rolex commending the great job of the AD taking care of the problem.

crowncollection · 14 February 2014, 08:28 AM

Has to have broken dial feet. IMHO. Sounds like it is resolved to me

Chris B · 14 February 2014, 08:30 AM

Quote:

Originally Posted by SDewhirst1

Yeah i think he will have reported it so i wont write. Maybe complaint wasnt the right word anyway because i am made up with the Sub.

Tried it with a leather strap but after 2 days went back to the steel bracelet. Such a great watch !

I love your attitude , you sound like a classy guy & you're choice of wristwatch confirms, you'll love it here please stick around

Wear your watch in the very best of health

anothernewphone · 14 February 2014, 08:31 AM

You had yourself a nice "driving" watch. I would have re-set the time and kept on rockin'!

SDewhirst1 · 14 February 2014, 08:35 AM

Quote:

Originally Posted by Chris B

I love your attitude , you sound like a classy guy & you're choice of wristwatch confirms, you'll love it here please stick around

Wear your watch in the very best of health

Thanks Chris. Kinda like this forum so far and undoubtedly I will purchase another Rolex in the future. GMT/Explorer/Milghaus are all super nice !

jamesbondOO7 · 14 February 2014, 08:48 AM

You just need to adjust the hands abit and you are good to go.

brianrx74 · 14 February 2014, 08:52 AM

Great to hear your AD took care of you. Thanks for posting this experience. Next time this happens to someone, we can all say we have seen that before.

singe89 · 14 February 2014, 09:01 AM

Letter of complaint? I would have been fine with rolex servicing the watch and fixing the issue. Your AD went above and beyond and gave you a new watch. I would be writing a thank you letter highlighting the exceptional service of your AD.

Touring · 14 February 2014, 09:52 AM

Quote:

Originally Posted by The Joker

My "Bezel not set to 12" OCD is playing havoc

+1

I was wondering if the bezel slipped as well. :D

Racerdj · 14 February 2014, 09:56 AM

This is the first I have ever heard of this happening. Sounds like a good resolution.

SALTY · 14 February 2014, 10:17 AM

Prior to this occurring, were you, per chance, doing any activities that would cause your watch to become submersed in alcoholic beverages?

If so, i can readily see this happening; just sayin'

KBM · 14 February 2014, 10:26 AM

Go home, Sub. You're drunk.

Beef · 14 February 2014, 10:28 AM

Quote:

Originally Posted by dysondiver

ok , gotta ask ,,, how did you put the feet back on , im guessing being brass they are soldered ,, wouldnt the heat mess with the dial , cant see glue being any use ,,,

Yes, DD, that's exactly what he did. I can't see any obvious damage. Of course, it could take a while to start flaking off....

Still, better than being on GMT when your living in EST!

Thevenin · 14 February 2014, 10:33 AM

D(r)iver's watch

thsiao · 14 February 2014, 10:46 AM

And I thought my misaligned bezel was bad LOL...

antbkny · 14 February 2014, 11:28 AM

I would sent a note to rolex. That's an embarrassment. Things like this should be brought to their attention. And I wouldn't be surprised if they even sent you a small gift as a thank you.

Camel · 14 February 2014, 10:27 PM

Never saw this before - I would send a letter to Rolex to compliment the AD.

tfduff723 · 14 February 2014, 10:53 PM

I believe that is the rare Salvador Dali limited edition SD.

All kidding aside.. that is really crazy. Glad it was resolved correctly.

gr33n · 14 February 2014, 10:59 PM

It is not the face which slipped, it is the bezel which is misaligned ¨^¨^

gwozhog · 14 February 2014, 10:59 PM

Something like that looked completely normal to me in the 90's.

14 February 2014, 08:05 AM	#37
Cc1966 "TRF" Member Join Date: Aug 2013 Real Name: Christopher Location: Georgia, USA Watch: ing the Sea... Posts: 6,713	Maybe it just wanted your attention.... __________________ "I wish to have no Connection with any Ship that does not Sail fast for I intend to go in harm's way." Captain John Paul Jones, 16 November 1778 "*Curmudgeons* " Favorites: 1665 SD, Sub Date, DSSD, Exp II, Sub LV, GMTIIc

14 February 2014, 08:21 AM	#41
cop414 TRF Moderator & 2024 SubLV41 Patron Join Date: Apr 2012 Real Name: Tim Location: Pennsylvania Watch: 14060M Posts: 72,234	Wow, never ever saw anything like that before. The only letter that I'd write would be to Rolex commending the great job of the AD taking care of the problem. __________________ Rolex Submariner 14060M Omega Seamaster 2254.50 DOXA Professional 1200T Card carrying member of TRF's Global Association of Retro-Grouch-Curmudgeons TRF's "After Dark" Bar & NightClub Patron P Club Member #17 2 FA ENABLED

14 February 2014, 08:28 AM	#42
crowncollection "TRF" Member Join Date: Jan 2011 Real Name: David Location: australia Posts: 20,216	Has to have broken dial feet. IMHO. Sounds like it is resolved to me __________________ watches many

14 February 2014, 08:48 AM	#46
jamesbondOO7 "TRF" Member Join Date: Oct 2010 Real Name: BondJamesBond Location: The Algarve Watch: Rolex or nothing Posts: 4,081	You just need to adjust the hands abit and you are good to go. __________________ ♛ 5-digit Rolex or nothing ♛

14 February 2014, 09:56 AM	#50
Racerdj 2024 Pledge Member Join Date: Apr 2013 Location: Indianapolis Watch: Patek-Philippe Posts: 16,832	This is the first I have ever heard of this happening. Sounds like a good resolution. __________________ Rolex and Patek Philippe

14 February 2014, 07:51 AM	#31
nelsonhtb "TRF" Member Join Date: Dec 2013 Posts: 99	Good that AD changed the watch instead of asking you to sent it to RSC instead. Send in compliments to Rolex instead of how responsible AD was. Plus the complaint as well. Sent from my GT-N7105 using Tapatalk

14 February 2014, 07:53 AM	#33
SoonerTA "TRF" Member Join Date: Dec 2013 Real Name: Chris Location: Texas Posts: 1,417	Very strange! Never seen that before

14 February 2014, 07:54 AM	#34
kilyung 2024 SubLV41 Pledge Member Join Date: Jul 2009 Location: Cave Watch: Sundial Posts: 33,940	Given that the AD resolved the issue, why would you complain to Rolex? It appears like the dial feet broke off the dial causing it to spin. All companies have manufacturing defects. If it's resolved then what's the point of antagonizing anyone?

14 February 2014, 07:54 AM	#35
nity "TRF" Member Join Date: Jan 2014 Location: Japan Posts: 61	OMG Never seen before

14 February 2014, 08:18 AM	#40
sco "TRF" Member Join Date: Dec 2013 Location: Chicago Watch: Subc AT 8500 CSO Posts: 3,646	Wipe that bezel down and let that puppy shine! Also, you may want to remember just to turn the bezel.... hercules...

14 February 2014, 08:31 AM	#44
anothernewphone Banned Join Date: Feb 2013 Real Name: Bill Location: Plymouth Meeting Watch: 116520 Posts: 3,209	You had yourself a nice "driving" watch. I would have re-set the time and kept on rockin'!

14 February 2014, 08:52 AM	#47
brianrx74 "TRF" Member Join Date: Nov 2013 Real Name: Brian Location: Wisconsin Watch: 14060M Posts: 205	Great to hear your AD took care of you. Thanks for posting this experience. Next time this happens to someone, we can all say we have seen that before.

14 February 2014, 09:01 AM	#48
singe89 "TRF" Member Join Date: Oct 2011 Real Name: Jim Location: Orange County, CA Watch: Rolex, AP & Patek Posts: 3,747	Letter of complaint? I would have been fine with rolex servicing the watch and fixing the issue. Your AD went above and beyond and gave you a new watch. I would be writing a thank you letter highlighting the exceptional service of your AD.

14 February 2014, 10:17 AM	#51
SALTY "TRF" Member Join Date: Sep 2007 Location: USA Watch: Your Six Posts: 1,500	Prior to this occurring, were you, per chance, doing any activities that would cause your watch to become submersed in alcoholic beverages? If so, i can readily see this happening; just sayin' __________________ Time and tide wait for no man.

14 February 2014, 10:26 AM	#52
KBM 2024 SubLV41 Pledge Member Join Date: Jan 2010 Real Name: K. Location: 780 Posts: 10,460	Go home, Sub. You're drunk.

14 February 2014, 10:33 AM	#54
Thevenin "TRF" Member Join Date: Apr 2012 Location: La Jolla, CA Posts: 575	D(r)iver's watch

14 February 2014, 10:46 AM	#55
thsiao "TRF" Member Join Date: Jan 2011 Location: SoCal Posts: 1,248	And I thought my misaligned bezel was bad LOL... __________________ Instagram @lifeofawis www.lifeofawis.com

14 February 2014, 11:28 AM	#56
antbkny "TRF" Member Join Date: Dec 2013 Real Name: Anthony Location: Brooklyn, NY Watch: Dblue Posts: 6,723	I would sent a note to rolex. That's an embarrassment. Things like this should be brought to their attention. And I wouldn't be surprised if they even sent you a small gift as a thank you.

14 February 2014, 10:27 PM	#57
Camel "TRF" Member Join Date: Sep 2012 Real Name: Willem Location: Pretoria RSA Watch: ROLEXROLEXROLEX Posts: 1,072	Never saw this before - I would send a letter to Rolex to compliment the AD. __________________ Rolex Datejust II WG/SS Blue 116334 "8368xxxx" Rolex Sea-Dweller SD43 126600 "94A6xxxx" Rolex Deepsea Sea-Dweller 116660 "V84xxxx" Rolex Deepsea D-Blue Horizon 116660 "3170xxxx" Rolex Explorer II Polar 16570 "T20xxxx" Rolex Explorer II Black 216570 "G53xxxx" Rolex GMT-Master II 16710 "P32xxxx" Rolex GMT-Master II Ceramic 116710LN "V97xxxx" Rolex Submariner 16610 "Z61xxxx" Rolex Submariner Ceramic 116610LN "G79xxxx"

14 February 2014, 10:53 PM	#58
tfduff723 "TRF" Member Join Date: Dec 2007 Location: Michigan USA Watch: Rolex & Omega 4 Me Posts: 1,685	I believe that is the rare Salvador Dali limited edition SD. All kidding aside.. that is really crazy. Glad it was resolved correctly.

14 February 2014, 10:59 PM	#59
gr33n "TRF" Member Join Date: Sep 2012 Real Name: Xavier Location: Switzerland Watch: 116600 Posts: 446	It is not the face which slipped, it is the bezel which is misaligned ¨^¨^ __________________ Liberty

14 February 2014, 10:59 PM	#60
gwozhog "TRF" Member Join Date: Apr 2011 Location: Point Blank, TX Posts: 2,894	Something like that looked completely normal to me in the 90's. __________________ I once dated a girl in high school and her dad told me I would never amount to anything. He was right

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