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Old 24 August 2018, 03:54 AM   #1
mjclark32
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Help me, please. Scratch on my new Rolex sapphire...

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The same problem(. Really costed not too much? Where did You scratch Your glass?
Wife's diamond got it

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That’s actually really reasonable all things considered with pressure testing.
worst part was RSC needed to wait for a crystal from Geneva, took about 6 weeks all in
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Old 25 August 2018, 09:05 AM   #2
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Quote:
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Wife's diamond got it



worst part was RSC needed to wait for a crystal from Geneva, took about 6 weeks all in
Wow, shipping and handling of a watch glass $46! Obviously the elves that have to carry it from Geneva have had a pay rise
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Old 25 August 2018, 09:08 AM   #3
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Wow, shipping and handling of a watch glass $46! Obviously the elves that have to carry it from Geneva have had a pay rise
That was the insured registered shipping of the watch back to me
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Old 24 August 2018, 03:55 AM   #4
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That’s actually really reasonable all things considered with pressure testing.


$315, very reasonable!


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Old 24 August 2018, 04:07 AM   #5
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Did you work out how it happened? The only fix is a crystal change. There is no way I could wait till service time if it was me.
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Old 24 August 2018, 05:08 AM   #6
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The scratch is ugly for certain. Not too certain about the force needed to do that. Depending on how it happened there could be more damage than seen.
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Old 24 August 2018, 05:14 AM   #7
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I can wear them and later fix this problem replacing the glass. Maybe You know, how can identify is it a scratch or crack. If I can swim with them or not.
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Old 24 August 2018, 05:18 AM   #8
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I can wear them and later fix this problem replacing the glass. Maybe You know, how can identify is it a scratch or crack. If I can swim with them or not.
Since there could be damage to the seal on the crystal I wouldn't swim with it. Cracks propagate through the crystal not so with scratches. Look from the side. A crack would be deep. Pressure testing could give you some certainty as to whether it's water resistant or not.
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Old 24 August 2018, 07:51 AM   #9
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I can wear them and later fix this problem replacing the glass. Maybe You know, how can identify is it a scratch or crack. If I can swim with them or not.

Take it to your dealer and have them pressure test it. I doubt it makes any difference based on the picture.

I'd probably just deal with the scratch, but if it bothers you, get a new crystal. Not a big deal.
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Old 24 August 2018, 05:19 AM   #10
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The lesson learned is don't buy your significant other any diamonds. Too much risk for watches.
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Old 24 August 2018, 08:57 AM   #11
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Sorry to read this, that would bug be every time I look at it. Time for a new crystal.
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Old 24 August 2018, 09:12 AM   #12
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That's a bad one.
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Old 24 August 2018, 09:52 AM   #13
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Bad Luck! Send it in, get it fixed, and enjoy that beautiful watch!


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Old 24 August 2018, 10:30 AM   #14
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I read on a thread of a similar situation. That guy was walking side by side with his wife who had on a diamond ring. The arms swinging next to each other eventually collided with the diamond ring swiping across the surface of the crystal. The scratch shape and placement looked very similar to yours.
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Old 24 August 2018, 10:47 AM   #15
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Well, based on your location Saint-Petersburg, I assume Russia I understand why you didn't remember where you scratch it. Good luck with your watch
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Old 24 August 2018, 11:31 AM   #16
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At $350 to get it replaced, what are you waiting for.
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Old 25 August 2018, 12:15 AM   #17
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The crystal can get a light scratch out of nowhere. Sometimes, it can also be some weird staining that goes away. The crystal can get chipped too.
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Old 25 August 2018, 01:33 AM   #18
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'sapphire crystal is the 2nd hardest material on earth therefor can only be scratched by a diamond' is a myth. Though diamonds are definitely like kryptonite.
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Old 25 August 2018, 04:53 AM   #19
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I could not stand to have that scratch, send it out for replacement, the 300.00 bucks is a no brainer.
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Old 25 August 2018, 05:33 AM   #20
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I recently scratched the cyclops on my 116610LN by accidentally scraping it on the bottom of a pool. I was actually pretty surprised it scratched from that, but it did, feel it / see it on the cyclops. Only way to fix these sapphire crystals is replacement.

Sorry.
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Old 25 August 2018, 05:51 AM   #21
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I recently scratched the cyclops on my 116610LN by accidentally scraping it on the bottom of a pool. I was actually pretty surprised it scratched from that, but it did, feel it / see it on the cyclops. Only way to fix these sapphire crystals is replacement.

Sorry.
That’s why I love my plexi,A little Elbow Grease and Tootpaste and it’s as good as new.
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Old 25 August 2018, 09:09 AM   #22
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That’s why I love my plexi,A little Elbow Grease and Tootpaste and it’s as good as new.
I used to use poly watch on my speedmaster, that stuff worked great! i think its basically toothpaste.
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Old 25 August 2018, 07:11 AM   #23
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Dear friends! Have been to the AD today, the watch master, looking at the watch, said that the scratch is all over sapphire, maybe the touch of my wife's jewel on her ring. I am wearing Rolex on the left hand and she is wearing jewel ring on the right hand. I asked about whether I can swim in this watch. He told me, that the impermeability is not damaged and it is only a scratch and Rolex has thick sapphire. So I can still swim in them. The problem is that in Russia the replacement of the glass will take 4-6 months, because they have to send the watch to Switzerland. So I decide to wear them half a year and then will do the replacement.
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Old 25 August 2018, 07:49 AM   #24
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Dear friends! Have been to the AD today, the watch master, looking at the watch, said that the scratch is all over sapphire, maybe the touch of my wife's jewel on her ring. I am wearing Rolex on the left hand and she is wearing jewel ring on the right hand. I asked about whether I can swim in this watch. He told me, that the impermeability is not damaged and it is only a scratch and Rolex has thick sapphire. So I can still swim in them. The problem is that in Russia the replacement of the glass will take 4-6 months, because they have to send the watch to Switzerland. So I decide to wear them half a year and then will do the replacement.


That’s good to know, however just because you wait half a year does not mean Rolex will hold your place in like. In half a year from now when you send it in they will make you wait another 4-6 months from that time (or whatever their wait is).
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Old 25 August 2018, 06:47 PM   #25
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That’s good to know, however just because you wait half a year does not mean Rolex will hold your place in like. In half a year from now when you send it in they will make you wait another 4-6 months from that time (or whatever their wait is).
Sure.
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Old 25 August 2018, 09:19 AM   #26
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If you want to try a home remedy I recommend applying a thin slice of cucumber approximately 1.75mm thick. Leave for 3 hours and then check the scratch.
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Old 25 August 2018, 05:16 PM   #27
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If you want to try a home remedy I recommend applying a thin slice of cucumber approximately 1.75mm thick. Leave for 3 hours and then check the scratch.
Don't understand You. Is this recomendation for me?
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Old 25 August 2018, 05:19 PM   #28
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If you want to try a home remedy I recommend applying a thin slice of cucumber approximately 1.75mm thick. Leave for 3 hours and then check the scratch.
a facial to remove wrinkles from a watch face?
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Old 25 August 2018, 09:20 AM   #29
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Anyone with experience grinding knows that the hardness of the material being ground as compared to the wheel does not guarantee material removal, wheel wear or both.

The wheel breaking down (because it’s softer than what it’s grinding) is what helps the wheel remove material. So, it is actually quite easy to scratch sapphire on concrete or brick, even though they are both much softer than sapphire.

Chipping is another matter but catching the edge of the crystal on something that is reasonably hard and also reasonably sharp (so the force is concentrated) is easy to chip sapphire. Tungsten carbide acts the same way. Wicked hard and tough most of the time but knock it against a piece of (much softer) cold rolled steel the wrong way and it’ll chip easily.
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Old 25 August 2018, 06:11 PM   #30
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It can be removed with diamond paste.but be careful not to touch case
See here
http://forums.timezone.com/index.php...32539&rid=5666
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