Rolex Service Center Beverly Hills Experience -

[KathleenL]

Originally Posted by waterking

egg McMuffin?....honestly, that is how I get it off my watches.

I've got to admit that the first thing I thought of was that egg yolk had dripped onto the lug.

[hutch300]

Originally Posted by ajh77

I also had a good experiences at this service center, until I didn't. I just wanted everyone to know what I went through and this does not mean you will have the same thing happen to you.

What you went through... I think your DD has had more happen in its lifetime that this.

[Bizcut1]

Originally Posted by Tim Plains

Imagine what service centers do to your watch when you're not present. You may be too gingerly when it comes to your watch, I get it, they cost a small fortune, but don't expect everyone to treat them the same way you do.

Remarkable comment Tim. This wasn’t “everyone” or “anyone.”

It was a Rolex employee. Hello?

[Luisrm02]

Originally Posted by herts9

at least he didn't lick it and use his shirt cuff

Funnily enough, I just did this to my watch. Except after I licked it I wiped it on my wife beater.

[Chewbacca]

Originally Posted by ajh77

I just wanted to bring to everyone's attention what I witnessed at the Beverly Hills service center. I brought my 18238 YG day date there in the last few weeks and told the male service rep there was something on my left upper lug. In front of me, and to my horror, he used his bare fingernail to try and scrape off what I was describing to him. That is the last time I am bringing any of my watches there. INSANE !!

You sure it was Rolex RSC? Sounds like something else.

[omar-rye]

Originally Posted by 1259

I initially read something was on your leg and he scratched it.

I read it three times and read leg…. I was like what the f is going on here?

[airchitect]

Originally Posted by ROlesorusLEX

...

Sent from my KB2005 using Tapatalk

Yes


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[socal5567]

I am sitting at the RSC at the moment. Been here many times, service is always the best

[Calatrava r]

So, what was on there? What did you do to try and remove it? Sounds like dried food which simple soap, water and soft brush would have removed. I like soapy fingers to clean a watch which loosens any dried residues.

[BillA]

Is this post for real or is the OP trolling us?

[WilsdorfNDavis]

Originally Posted by BillA

Is this post for real or is the OP trolling us?

[Nodzex]

Originally Posted by ROlesorusLEX

...

Sent from my KB2005 using Tapatalk

Hahaha

[viper]

Originally Posted by CaliBear

Unless this guy was Wolverine or Edward Scissorhands how is his fingernail going to do any damage to a Rolex?

LOL! Some folks gotta relax and enjoy these things, they're only watches.
If a fingernail can ruin a solid gold watch, maybe that watch ain't all its hyped up to be.

[TheHulk]

Oh Lord!!! Should he have used a Brillo pad? Gimme a break,,,,,

[dajordan]

Bro the problem isn’t the RSC rep, it’s you. Chill out - your watch is crafted from metal lol

[dajordan]

Sorry Californians - this guy is why there’s a negative stereotype…

[KathleenL]

Originally Posted by ajh77

I just wanted to bring to everyone's attention what I witnessed at the Beverly Hills service center. I brought my 18238 YG day date there in the last few weeks and told the male service rep there was something on my left upper lug. In front of me, and to my horror, he used his bare fingernail to try and scrape off what I was describing to him. That is the last time I am bringing any of my watches there. INSANE !!

And you waited until now to come here to complain about it...

[HAL330]

you should just wash your watch with soap and water once in a while... goes a long way to keeping "something" from being on your lug.

[SpectralDodo49]

I would have used a chisel.

[Bladeshot]

I think the fingernail is fine. Beverly Hills just did my Tiffany dial 16803 Submariner. Did a great job!
(It had the luminova hands before service. Someday I’ll change them back to tritium.)

[herts9]

Originally Posted by Bladeshot

I think the fingernail is fine. Beverly Hills just did my Tiffany dial 16803 Submariner. Did a great job!
(It had the luminova hands before service. Someday I’ll change them back to tritium.)

That looks stunning!

[Bladeshot]

Originally Posted by herts9

That looks stunning!

TYVM. It’s a fun one!

[NachoNeal]

Karen, is that you?

[ACE 94]

Calm down, Karen. Everything will be ok


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[Incident]

Thoughts and prayers.

[dtwer]

I also find this RSC rep unacceptable, how could he not have spat on it first before trying with his fingernail? Spit should always be used first in situations like this!

[AbeFroman]

OP, you going to leave us with a cliff hanger?

[Mifune]

it's not 24k gold... it's 18k,

[gr33n]

At least the Rolex guy didn't put it in... water

Seriously, the real question is : did the fingernail scratch the watch ? If not (and I seriously doubt regarding the hardness of the two "materials", no worry.

[Chewbacca]

This thread was clearly a first hand account metaphor for a massage parlour visit gone either very wrong or very right depending on the individual.