Flooded Submariner

[77T]

Just to calibrate (no pun intended)...

Barton-Clay is not an AD, as has been said, therefore no Rolex responsibility.

Bobby is certified http://directory.awci.com/listing.php?id=1713

The repair warranty will likely say something along the lines that future water resistance isn't guaranteed.

The OP achieved one goal - slammed store and watchmaker. Joined yesterday, posted yesterday 5:13PM his time, logged off 6:16PM his time.

IMHO, appears to be a user error. The watch passed PT in 1/2012 and again after leaking...anyone care to suggest how this can happen? Yep

[travisb]

I wouldn't accept anything less than a proper repair by the RSC on "Bobby's" dime..
Good luck.

[gpfps]

Bobby F.cked up, he is the weak link in this mess and now he's trying to protect his ass. Rolex U.S will fix the problem and should look in to Bobby to see if can do the job or not!

[judodave1964]

I have scuba dived all around the world using a 5513, its what sub's are designed for. The whole design of the oyster case is based around using it in and under water. Its why rolex have won countless awards throughout their history, water accessing the case after 60 feet and a service is unacceptable.

[Mickey®]

This is why I send my watches to Rolex to be repaired.

Everyone says they are a Rolex certified watchmaker but that doesn't have anything to do with their business practices.

Also when was was he certified and I would question the parts he used. Everyone takes shortcuts and cheaper non Rolex parts fail more often I bet...

I am truly disgusted for you.

[Christiaan]

Let Rolex Dallas do the repairs, get exact info on what was done and what the warranty covers. Then hire a local attorney to go after Bobby and the Store for original and new repair cost and attorney/court costs.

[withthesword]

out of curiosity, were they able to locate exactly where the water intrusion was? crown tube, case back, crystal?

[Rikki]

If a watch comes in wet and still has water of some kind inside it can still be tested. Screw the crown down and test if it passes the dry test it's possible that the crown was loose and not properly tightened. Then open the watch it's usually pretty easy to see where the intrusion came from by the rust patterns because the first thing to get wet has a deeper rust stain or corrosion. I am not saying that this is what happenned just that a crown can get knocked loose if hit just right. I am also a diver and underwater photographer and have never in 40 years had a watch or camera flood. I dry test and watertest all dive watches the drytest is the only one that gets a test slip the other machine is mechanical and thus has no print out. Rikki

[BOA]

Just going by memory here, but I remember threads on the forum with pictures of people diving with the crown unscrewed in order to demonstrate how the gaskets will hold. The maximum depth the OP indicated is still less than the 30 meters many watches without screw-down crowns are rated, so I think based on this that the Submariner in question, especially after a service, should have kept the water out without any problem if the gaskets were right.

[Brenngun]

Rik, Thanks for your help with my questions. So if the watch is flooded can you then easily drain the water before the dry test? Do you even need to? Could the fact that there is moisture of any kind or amount inside have any effect on the results of the dry test? If a watch passes both tests is there any reason not to warrant it?

[Andad]

Originally Posted by BOA

Just going by memory here, but I remember threads on the forum with pictures of people diving with the crown unscrewed in order to demonstrate how the gaskets will hold. The maximum depth the OP indicated is still less than the 30 meters many watches without screw-down crowns are rated, so I think based on this that the Submariner in question, especially after a service, should have kept the water out without any problem if the gaskets were right.

Both Rolex twinlock and triplocks are rated to their max depth with the crown unscrewed.

I don't have information on other makes.

[Cesium133]

I'm very interested to see how this plays out. Hope the OP presents more information. Would love to see a copy of the original warranty from the watchmaker since Bobby is being blasted on this thread and he's not here to defend himself or his reputation.

[Cleveland]

Originally Posted by Cesium133

I'm very interested to see how this plays out. Hope the OP presents more information. Would love to see a copy of the original warranty from the watchmaker since Bobby is being blasted on this thread and he's not here to defend himself or his reputation.

I find it alarming that a thread contaning so much blatant defamation has been allowed to continue. Posters calling for the OP to take legal advice and take this Bobby character to the cleaners are being extremely hypocritical. At the end of the day, this will be the OP's word against the Watchmaker's as it is perfectly plausable that this was an error by the OP in screwing the crown down and the Watchmaker has done nothing wrong - yet a lynch mob has formed on here with people making plenty of out of order statements based on 1 post and nothing more.

Poor show.

[Cesium133]

Originally Posted by Cleveland Steamer

I find it alarming that a thread contaning so much blatant defamation has been allowed to continue. Posters calling for the OP to take legal advice and take this Bobby character to the cleaners are being extremely hypocritical. At the end of the day, this will be the OP's word against the Watchmaker's as it is perfectly plausable that this was an error by the OP in screwing the crown down and the Watchmaker has done nothing wrong - yet a lynch mob has formed on here with people making plenty of out of order statements based on 1 post and nothing more.

Poor show.

I agree. This was a thread started by someone without any history on TRF. He made an accusatioan but did not support it with any evidence. We need more from the OP since he is calling out a specific person. Until then, we should all lay off the attacks on Bobby's character. For all we know, the OP could be Bobby's exgirlfriend trying to stir things up for him.

[bridgs]

Sorry to hear of this.

[joseluu]

Under water, your watch is supposed to be part of your life saving equipment and, therefore, it makes sense to carry the best you can afford.

It sounds strange to me to hear that the guys are really crazy risking your their subs on those underwater adventures.

As a climber, what am I supposed to do, never, ever risk my excellent fall-taking perlon lines in the unforgiving, jagged rock-studded inclines?. Should I only use the old hemp ropes from the garage so that, if they break, it will not be a big economic loss?

[dysondiver]

Originally Posted by joseluu

Under water, your watch is supposed to be part of your life saving equipment and, therefore, it makes sense to carry the best you can afford.

It sounds strange to me to hear that the guys are really crazy risking your their subs on those underwater adventures.

As a climber, what am I supposed to do, never, ever risk my excellent fall-taking perlon lines in the unforgiving, jagged rock-studded inclines?. Should I only use the old hemp ropes from the garage so that, if they break, it will not be a big economic loss?

thirty years ago that was the way of it , today a two hundred dollar computer wouldnt see a watch in its way , and before anyone shouts , run it in gauge mode if you just need a timer ,, dive watches arent dive tools anymore. just my thoughts , yes rough tough and all the rest , but when push comes to shove , rec take a computer , commercial , some one will be shouting at you , you wont need to worry about the time. ,

[AJAX]

I feel for you brother! My wife even chimed in when I started to talk to her about this thread. Small Claims Court, BBB, speak to Rolex about this, and start your own information campaign through media.

Just a few thoughts on really using a high end watch for what it was advertised to be.

I'm just a soldier who had to save up for years to get a very nice Rolex DSSD from a great Rolex AD. I'm careful to not advertise that I'm wearing a Rolex in certain locations around the world but I still take it with me. I've taken my DSSD into fresh and salt water as well as multiple deployments, travel around the world, and through rapid decompression from high altitudes requiring O2 with no concerns. Sure I have a few scratches and dings on "the Beast" but I expect them for what I do with the watch. My very young Siberian huskey doesn't help either. I also have it insured for the replacement value.

Let us know how this all turns out. I'm crossing my fingers for you.

CHARLIE MIKE!!!

[bayerische]

Welcome, but don't let "Bobby" service your watch again.

[bayerische]

I'll take my Mares dive computer any day over a Sub while diving, but that's not the case here. If I can I like to have both on!

[dysondiver]

Originally Posted by bayerische

I'll take my Mares dive computer any day over a Sub while diving, but that's not the case here. If I can I like to have both on!

shearwater is my weapon of choice at the moment ,, occasionally if i forget my casio i wear my sub in the pool if im teaching , but even that makes me nervous ,
i do hope there is a happy end to this.

[Passionata]

Don t want to involve but a rolex is waterproof even with unscrewed crown on 60feet,otherwise always take ppl you can trust.


Best
George

Sent from my iPhone using Tapatalk

[Cleveland]

Originally Posted by Passionata

Don t want to involve but a rolex is waterproof even with unscrewed crown on 60feet,otherwise always take ppl you can trust.


Best
George

Sent from my iPhone using Tapatalk

I would be intregued into what would happen if you took a flooded watch that you had been swimming in with the crown unscrewed into RSC and demanded that they service the watch for free if they couldn't find evidence of any other leak...

Anyway, regardless of whether or not it should be waterproof, this one sided slagging off should be stopped by the mods IMO.

[Pukka Sahib]

I'm a lawyer and live in Birmingham and know Barton-Clay fairly well - unfortunately I don't think this is a matter for the Courts. PM me and I'm happy to go over why.

[DetroitDave]

I too am a diver of many years....and even though I dive with reciprocal dive computers I almost always wear my Submariner when teaching or recreational diving. Not so much when doing commercial or public safety work as there's enough other 'stuff' to be concerned about. That said I always check that the crown is tightened down anytime I'm getting in the water.

Best of luck with resolving the problem....