USPS Registered Mail - Aarggh!

[mailman]

Originally Posted by SteelerFan65

Anything for my favorite mailman!

Originally Posted by SUBversive

I use the USPS all the time and don't think the bad wrap they get is deserved at all.

[onkyo]

Originally Posted by TheVTCGuy

Well, then I guess I am the exception. I purchased a watch (70s-era Seiko) for a couple hundred bucks last month, December 9th to be exact. USPS Registered- insured blah blah blah, was chosen by the seller. He is in NY. Tracking showed it never left the support facility in Virginia, it "Disappeared" Luckily, the seller was stellar, he refunded my money, was able to claim the insurance so nobody lost... But the USPS Tellers we both dealt with were incompetent to say the least. Lisa, I hope your shipment makes it soon, but I learned my lesson.

Paul, are you sure it was "registered mail" and not another service. Registered mail is a unique and higher cost service typically used for parcels requiring higher insurance coverage. It would be strange to use it for a couple of hundred bucks sieko. Respectfully, I am not convinced this was the first instance I have heard about ...

[onkyo]

Originally Posted by Lisa

Yes, they said two days. That's why I'm upset that it has taken eight.

At any rate, I have an update. Just now checked, and the USPS website says package was delivered at 12:32 this afternoon. I hope to hear an "all-okay" from the buyer soon.

Thanks for letting me rant and I appreciate you guys for listening.

Great news Lisa!! and from my understanding all par for the course.

[Lisa]

Not time to relax yet.... last night my buyer reports he did not receive the watch! Their local post office told me today the item was delivered yesterday at noon and signed for. I asked who signed for it. "We don't have that information yet," he replied. I said, "you mean, registered mail is guarded under lock and key, and signed by every postal employee who touches it, but once it reaches the delivery address it's just left with any yahoo at all who meets up with the mail carrier and can sign for it?"

Can you believe it?

Once again, I'm finding all this just... mind-boggling.

[wantonebad]

Originally Posted by Lisa

Not time to relax yet.... last night my buyer reports he did not receive the watch! Their local post office told me today the item was delivered yesterday at noon and signed for. I asked who signed for it. "We don't have that information yet," he replied. I said, "you mean, registered mail is guarded under lock and key, and signed by every postal employee who touches it, but once it reaches the delivery address it's just left with any yahoo at all who meets up with the mail carrier can sign for it?"

Can you believe it?

Once again, I'm finding all this just... mind-boggling.

Sorry Lisa, I feel your pain!!

I've been there, hopefully you'll get your info soon and they can investigate with the actual letter carrier. Hope you don't have to file a claim! That is a very time consuming process as well I'm afraid. You have my sympathy!!

[Lisa]

Here's what worries me now, Marc - that USPS will say there is not basis for a claim because the item was delivered!

I sure hope a trusted colleague signed for it... hope to hear something soon from the buyer.

[kcmo]

Originally Posted by Lisa

Here's what worries me now, Marc - that USPS will say there is not basis for a claim because the item was delivered!

I sure hope a trusted colleague signed for it... hope to hear something soon from the buyer.

Holy moly Lisa! This is downright absurd! How can USPS NOT provide the name of the person who accepted the package?! Makes no sense.

[mannyv11]

fedex for me all the way. That is a shame, I hope everything works out for you lisa.

[chicfarmer1]

Originally Posted by Lisa

I sure hope a trusted colleague signed for it... hope to hear something soon from the buyer.

Holy majoly. We await good news, Lisa. Mind boggling is right. They have to have a screen capture of the signature, don't they? Whether or not they can release it at this very instant, it has to be there...I think?

[The Joker]

Jeez hope this gets sorted soon Lisa.

Baffling it should take so long. DavidSW sent me a watch, 2 days to the UK. Fedex.

[wantonebad]

Originally Posted by Lisa

Here's what worries me now, Marc - that USPS will say there is not basis for a claim because the item was delivered!

I sure hope a trusted colleague signed for it... hope to hear something soon from the buyer.

Well if someone else at the correct address signed for it then your buyer is culpable in some way. But if it went to the wrong address and the carrier just took anyone's signature that's where you have a claim.

[Lisa]

Originally Posted by chicfarmer1

Holy majoly. We await good news, Lisa. Mind boggling is right. They have to have a screen capture of the signature, don't they? Whether or not they can release it at this very instant, it has to be there...I think?

The post office manager said the carrier who delivered on the buyer's route should have a record of who signed and that he will check with her when she returns from the day's deliveries. He said he'd call me with the information late this afternoon.

I even called the buyer's place of business an hour ago. The woman who answered didn't know of a package being delivered yesterday, and she wasn't too interested in asking around to find out who received yesterday's mail. She did say it was a small business; about 15 employees. My buyer was at work when the package was delivered, she said.

Surely I won't have to wait much longer to get to the bottom of things.

[figbo]

Originally Posted by SteelerFan65

Anything for my favorite mailman!

.

[Lisa]

Originally Posted by wantonebad

Well if someone else at the correct address signed for it then your buyer is culpable in some way. But if it went to the wrong address and the carrier just took anyone's signature that's where you have a claim.

Wonder how that can be proven... it's one person's word against another. Well, not quite time to worry about that yet.

[Lisa]

Originally Posted by figbo

.

Raf, are your a mailman, too? Between you and Paulie I imagine you can roll some heads and find out what's going on!

[perpetualman88]

Lisa Next time shoot me a PM and ill make a private label for you

[Lisa]

Originally Posted by perpetualman88

Lisa Next time shoot me a PM and ill make a private label for you

What is a private label? And right now I don't think there will ever be a "next time!"

[figbo]

Originally Posted by Lisa

Raf, are your a mailman, too? Between you and Paulie I imagine you can roll some heads and find out what's going on!

I know nuttin,Lisa.

I wish you luck,though.

[HL65]

Originally Posted by figbo

.

I just found your new summer home right next to us so we can keep a close eye on you my friend.

Lisa I hope it all works out!! Cheers,

[figbo]

Originally Posted by SteelerFan65

I just found your new summer home right next to us so we can keep a close eye on you my friend.

Lisa I hope it all works out!! Cheers,

I'll be there on June 28th!

[HL65]

Originally Posted by figbo

I'll be there on June 28th!

Yaaaaaaay!! Can't wait my friend to see you!!

[theloxmyth]

Originally Posted by figbo

I'll be there on June 28th!

Originally Posted by SteelerFan65

Yaaaaaaay!! Can't wait my friend to see you!!

Planning for D'Imperio's as I type this.

[HL65]

Originally Posted by theloxmyth

Planning for D'Imperio's as I type this.

[NKflyer]

With USPS, you can purchase "signature restricted delivery" where only the addressee and no one else in the household or place of business is allowed to sign for the package. Also, for anything valued under $5k, USPS "Express Mail" overnight w/insurance is the way to go. I never would have shipped a $3k watch registered. Live and learn. Hope everything works out for you!

[Lisa]

Originally Posted by NKflyer

With USPS, you can purchase "signature restricted delivery" where only the addressee and no one else in the household or place of business is allowed to sign for the package. Also, for anything valued under $5k, USPS "Express Mail" overnight w/insurance is the way to go. I never would have shipped a $3k watch registered. Live and learn. Hope everything works out for you!

Live and learn is right. I was planning to send overnight Express Mail and the clerk said Registered Mail was better - safer. She said nothing about signature restricted delivery, and I wouldn't have known to ask.

Anyhow, I think my buyer has received the watch. I called his place of business and they confirmed that he had it (he wasn't able to take my call).

[mailman]

Originally Posted by NKflyer

With USPS, you can purchase "signature restricted delivery" where only the addressee and no one else in the household or place of business is allowed to sign for the package. Also, for anything valued under $5k, USPS "Express Mail" overnight w/insurance is the way to go. I never would have shipped a $3k watch registered. Live and learn. Hope everything works out for you!

I just was about to suggest this myself.

[mailman]

Originally Posted by Lisa

The post office manager said the carrier who delivered on the buyer's route should have a record of who signed and that he will check with her when she returns from the day's deliveries. He said he'd call me with the information late this afternoon.

I even called the buyer's place of business an hour ago. The woman who answered didn't know of a package being delivered yesterday, and she wasn't too interested in asking around to find out who received yesterday's mail. She did say it was a small business; about 15 employees. My buyer was at work when the package was delivered, she said.

Surely I won't have to wait much longer to get to the bottom of things.

The carrier won't have anything if they delivered it yesterday. When we have to sign for something, we either have to turn in proof of delivery or the unclaimed item at the end of every day. Proof of delivery is a signed form we have and in some cases a return receipt as well.

If the carrier is the regular on the route, chances are they could tell you exactly who signed for am item.

Yes, the tracking system stinks Yes, just like everywhere else there are lazy employees who don't care about their jobs. I'm sorry you came in contact with one of them.

The station manager or Postmaster should help you in any way for no other reason than its their job

[Lisa]

Paulie, the San Luis Obispo manager was a good guy - he said he'd call me after the carriers returned to the station to tell me who signed for the parcel. I just wish my OKC person would have given me better information.

At any rate, I've learned a lot over the past week.

[kcmo]

Phew! Lisa, that is relief! So glad it delivered.

[Vincent65]

that's that, then... !