Just got bracelet back from Michael Young - not thrilled.

[crowncollection]

It certainly does not look up to par. However you should try to have it sorted privately before you flame someone on an International forum. If he refused to fix it then post, just my opinion.


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[broker]

About the bracelet, I would not be happy with that.
About the post, I don't think the OP is flaming a trusted vendor publicly. He is just telling us about his experience to date.
To me that's the main reason for a forum, to share experiences.
But, to be fair, the OP do need to update us with the developments of the case.
Hope it gets sorted.

[Mystro]

How can this be a one sided post? The OP paid for a service, he then recieved a sub par service and posted it to ask for others opinion. Its pretty cut and dry. What excuse would anyone want to hear to make this service acceptable???

[OneMoreSi]

Hope you get it sorted OP.
If you paid for a service, you expect to get it.

[anothernewphone]

I thought the pictures were the "before" condition, and I was scrolling for the "after."

[BoomerSooner]

Originally Posted by crowncollection

It certainly does not look up to par. However you should try to have it sorted privately before you flame someone on an International forum. If he refused to fix it then post, just my opinion.

Agreed

[mrbill2mrbill2]

I do not agree with contacting MY before posting here. The unacceptble work speaks volumes about a total lack of quality control. Potential MY customers need to know this.

The pics clearly show a totally botched job, and truely put any confidence in MY in question.

Would I send MY my bracelet? No way!!

[withthesword]

i think everyone who is completely outraged by this incident needs to step back and look at the big picture. if MY did 100 bracelets without incident, and 1 gets through that's sub par, he's 99% good in my books.

if absolute perfection all the time was really what was expected every time, i think we would be REALLY outraged with what Rolex puts out now and again. if i wanted near perfect timekeeping, i'd get a solar atomic g-shock, not a submariner.

if we can forgive rolex for selling us a dud every now and again, it seems only fair that we can all forgive MY. this is, to my recollection, the first time i've ever heard of an incident which negatively effects him.
i hear about ceramic bezel problems all the time, and yet people still flock to them.

i say, we give MY a chance to right this wrong, and let bygones be bygones.

[Knappo 1307]

Originally Posted by mrbill2mrbill2

I do not agree with contacting MY before posting here. The unacceptble work speaks volumes about a total lack of quality control. Potential MY customers need to know this.

The pics clearly show a totally botched job, and truely put any confidence in MY in question.

Would I send MY my bracelet? No way!!

Really ??? One out of probably thousands... I've read several threads on here where people have bought a Rolex (brand new), and something was not functioning properly. Are you going to stop buying Rolex?? I have no past experience with MY, but in my opinion a PM would have probably cleared and fixed this problem right up. Again you can send your bracelet to whom ever, but from what I've read on here MY seems like a pretty stand up guy. I'm interested to see what his response is..

[mrbill2mrbill2]

Originally Posted by withthesword

i think everyone who is completely outraged by this incident needs to step back and look at the big picture. if MY did 100 bracelets without incident, and 1 gets through that's sub par, he's 99% good in my books.

if absolute perfection all the time was really what was expected every time, i think we would be REALLY outraged with what Rolex puts out now and again. if i wanted near perfect timekeeping, i'd get a solar atomic g-shock, not a submariner.

if we can forgive rolex for selling us a dud every now and again, it seems only fair that we can all forgive MY. this is, to my recollection, the first time i've ever heard of an incident which negatively effects him.
i hear about ceramic bezel problems all the time, and yet people still flock to them.

i say, we give MY a chance to right this wrong, and let bygones be bygones.

Not to get into an argument, but most Rolex imperfections require a loupe to discern, a trend now for a few years - waiting for electron microscopes next, or a timing issue - both nondiscernable to the naked eye.

Stevie Wonder and Ray Charles could see the abomination of this restoration!

[ecsub44]

Originally Posted by mrbill2mrbill2

Not to get into an argument, but most Rolex imperfections require a loupe to discern, a trend now for a few years - waiting for electron microscopes next, or a timing issue - both nondiscernable to the naked eye.

Stevie Wonder and Ray Charles could see the abomination of this restoration!

Until we see BEFORE pics, you can't judge the work.

Re-read the the OP. He said the link pins were visible already. Based on the things the OP is concerned with, my guess is the bracelet was trashed when he sent it in.

[Rolexwatch]

Originally Posted by Knappo 1307

Really ??? One out of probably thousands... I've read several threads on here where people have bought a Rolex (brand new), and something was not functioning properly. Are you going to stop buying Rolex?? I have no past experience with MY, but in my opinion a PM would have probably cleared and fixed this problem right up. Again you can send your bracelet to whom ever, but from what I've read on here MY seems like a pretty stand up guy. I'm interested to see what his response is..

Yeah, Young might be a saint, that's not my business . My business is to know this kind of thing.

Should the OP made a post before contacting MY? You bet your arse he should.

And I THANK HIM for that. I have the right to know and decide. I decide if this issue is important or not.

[ecsub44]

Additionally I'm surprised there are zero before pics. Anyone with enough knowledge of watches to know about stretch and MY would likely have at least 1 picture of their watch.

[Rolex-10]

I wouldn't be happy with that either.

I think the OP has every right to post his experience.
There maybe other owners thinking of sending their bracelets in who can now judge for themselves what to do.

He is clearly upset and wants to share his disappointment and wants feedback from forum members.

On the the flip side if this IS a mistake/oversight by MY then the OP should notify us immediatley as to clear MY of any wrongdoing.

Will be interested in MY's response.

[rmurphy]

I for one am glad that the OP posted his experience. I purchased a brand new 93250 band for my watch not long ago and recently contacted Mr. Young about sending my original band to him for refurbishing. I will say that my band isn't close to that kind of shape though. In fact after seeing those pictures I sort of wonder why in the hell I even bought my new band. I'm kind of picky I guess.
I don't think there is a cut and dry right or wrong thing for someone to do in this situation. It's obvious to me though that if you send a trashed band in and expect it to be perfect for a 120 bucks you might just be setting yourself and Mr. Young up for failure.
I'm always leery of people's intentions though, and if the intent was to just make people aware .... Then great, but I've read a lot of posts and I think a lot of people just post things to inflame, which is certainly ones prerogative .

[Rags]

Not at all acceptable. Looks like shoddy work. But hopefully Michael can shed some light on what happened.

[tfduff723]

Originally Posted by threemonkeys

X2. They screwed up big-time. Now the OP is stressed, disappointed and they may or may not make good on their sloppiness.

Originally Posted by FLY-DOG

What do you mean? I have a 16610 LV Sub bought new and the side of the bracelet links are not polished, just the side of the clasp.

Agreed... my Sub LV (M serial) does not have polished side links.

[Jsan20]

Looks bad

[gregmoeck]

Terrible, he just lost my business

[Rikki]

Well first off the end links are not pinned together Rolex uses a small springbar and the link that the end link attaches too is not drilled and a pin riveted into it. A proper fix would be to fill the link with a lazer weld then drill to proper size to proper springbar size then lazer weld the outside and blend into link so no pin is visable then install endlink with proper spring bar it'll be tight and no one would see a banged up rivet. JMO Rikki The endlink springbar is that bands achilles heal.

[Stonedcl]

It does not look perfect but the bracket might have been totally trashed before he sent it out, not wearable.. I don't know how much he paid but to make a rolex bracelet wearable and decent from garbage then $150 is not bad.. If you wanted a new bracelet then you should have paid $1000 for that a NEW bracelet..

[tfduff723]

Originally Posted by Stonedcl

It does not look perfect but the bracket might have been totally trashed before he sent it out, not wearable.. I don't know how much he paid but to make a rolex bracelet wearable and decent from garbage then $150 is not bad.. If you wanted a new bracelet then you should have paid $1000 for that a NEW bracelet..

I have to say a reasonable point... without any before pics (no disrespect intended to the OP) we are mostly just "piling on"...

[tedscott3]

Almost 100% of MY customers are blown away with his work. Just because 1 person had a bad experience is no reason to write him off. If you use that logic you would never spend a dime on anything.

[withthesword]

Terrible, he just lost my business

i'm seriously really suprised how many people are throwing MY under the bus. i've never had the pleasure of his business, but this one incident isn't going to stop me from going to him for bracelet restoration.

once again, this is the FIRST time i've heard of any issues with any of his work. look for his name, and you'll find thread after thread after thread of super satisfied customers.

does it seriously only take one negative thread to get everyone on the 'this guy is horrible' bandwagon?

anyways, i look forward to seeing what MY has to say over the next while, or what the OP has to say IF he's contacted MY about this incident.

i agree with the OP for posting this thread. i think it's important to humanize the operation. not everything from everyone is 100% perfect all of the time. i don't agree with all the sudden haters.

it's like a team winning 99 out of 100 games, and they're the crappiest team in the world because of it. just makes no sense.

[NKflyer]

Originally Posted by Stonedcl

It does not look perfect but the bracket might have been totally trashed before he sent it out, not wearable.. I don't know how much he paid but to make a rolex bracelet wearable and decent from garbage then $150 is not bad.. If you wanted a new bracelet then you should have paid $1000 for that a NEW bracelet..

The bracelet was not totally trashed and was perfectly wearable, albeit with a healthy bit of stretch. As mentioned earlier in this thread, my main goal was to have some (or all) of the stretch removed as well as have the fliplock rivet replaced that attaches the clasp to the bracelet because it looked as if it might fail sooner than later.

If this had been accomplished and the "cosmetic" appearance of the bracelet was not touched at all - returned looking the same as when I sent it, minus some stretch - I would have considered the endeavor 100% successful and a bargain.

But now I have an overly polished mess with pins/rivets/whatever sticking out the sides. There isn't much else I can add to this thread until I hear back from Michael. Thanks for your various perspectives.

[Stonedcl]

I just think you are going a little overboard and a lot of people here are already counting him out.. Like I said you want a new Bracelet then pay for it and you will have a New bracelet. It really does stink that you did not take a before picture and we can only speculate on what it looked like before.. I am in sales and I always say you sell 100 people something and they are all happy and not one person says how great there Experience was but you get 1 unhappy person and they tell 100 people... If you do not like the polish then but a scotch brite pad to it, I understand that you should not have to do that after paying for a service but if that will make you happy then problem solved..

[Hairdude1]

Sorry to hear, I hope it gets resolved

[Chaching]

WTF! Wow...any before pics???

[Watchdog]

Originally Posted by Chaching

WTF! Wow...any before pics???

Ah . . . No.

[Chaching]

Well...personally...if I was to post a post like this I would have before pics and after pics. Just sayin' or I wouldn't post.