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Boopie · 24 June 2013, 03:13 AM

I never had work done during the warranty, but well after the warranty expired I had service done at the RSC, and they never asked about papers. So, it doesn't matter to me.

Has Rolex turned away a warranty job (i.e. watch less than 2 years old) because the owner's name wasn't on the papers?

SeaDweller50 · 24 June 2013, 03:22 AM

Quote:

In the UK they will not honour a warranty without your name on it (as I was told by the reception at RSC St James Square). When I took my wife's DJ in for regulation, I was specifically asked if I purchased the watch from an Authorised Dealer and they checked that my name was on the card.

More duff info from a Rolex RSC. He / She does not know what they're talking about.

DESH · 24 June 2013, 03:24 AM

Quote:

Originally Posted by Wolfgang427

Doesn't matter who's name is on it, just say you got it as a gift and the warranty is valid.......

as long as it's dated.

100% correct!

mrbill2mrbill2 · 24 June 2013, 05:40 AM

Not important to me.

kymwatchlog · 24 June 2013, 08:24 AM

I don't think RSC checks the name on the warranty against your ID doc. Having name on card is just a personal preference thing. For me if I am spending brand new price, it better be my name or no name on card.

24 June 2013, 05:40 AM	#64
mrbill2mrbill2 "TRF" Member Join Date: Nov 2010 Real Name: Mr. Bill Location: South Florida Watch: 16610 Posts: 6,148	Not important to me. __________________ Card Carrying Member of the Global Association of the Retro-Grouch-Curmudgeons - ID # 13

24 June 2013, 03:13 AM	#61
Boopie "TRF" Member Join Date: Aug 2007 Location: Beverly Hills, CA Watch: Yachtmaster Posts: 3,952	I never had work done during the warranty, but well after the warranty expired I had service done at the RSC, and they never asked about papers. So, it doesn't matter to me. Has Rolex turned away a warranty job (i.e. watch less than 2 years old) because the owner's name wasn't on the papers?

24 June 2013, 08:24 AM	#65
kymwatchlog Banned Join Date: Nov 2011 Location: US Posts: 853	I don't think RSC checks the name on the warranty against your ID doc. Having name on card is just a personal preference thing. For me if I am spending brand new price, it better be my name or no name on card.

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