Warranty extended to 5 years for Rolex watches after July,1

[subtona]

It's about time.

I wonder what changes they will make to honoring warranty if your name is not on the card?

[Jemspeed]

I just had to have a watch I bought in April fully serviced under warranty. When I got it back they said the warranty was extended to three years by letter from Joanne Russo at RUSA. Good will or did they know it would be extended anyway?

[jhe888]

That beats a jab in the eye. I just bought a new one in May. I assume I'll get an extra year.

The retroactive year is the way they try to avoid annoying recent purchasers.

I fully expect not to need warranty service in the first place, but nice to have it. I'd bet the speculation is right, and if a defect doesn't show up in the first year or maybe two, there aren't going to be any.

[Danex]

Originally Posted by Alpino

.

All watches sold from July,1 2013 to June,30 2015 will get an extra one year warranty extension.

The date written on the warranty card for my 14060m is July 1, 2013. So I just slipped in under the wire to get an extra year!


Sent from my iPhone using Tapatalk while driving down the interstate at 75 mph

[hornchurch]

Bought mine on 15 April 2015.

[1st amg]

Hmm, interesting. Too bad I just bought my YMll in March.

[crowncollection]

That is great I will get one more year on one of my watches then, thanks for sharing the info.


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[Passionata]

Never had a single issue with my watches

[Old Expat Beast]

I wonder if Tudor will offer something similar.

[mailman]

Originally Posted by HorologyK

Based on what exactly ??

His track record on TRF

[fishingbear]

Originally Posted by beshannon

Would like to see Rolex release this information with a link

Agree

[Laszlo]

A 5-year warranty could align nicely with a global price increase. There may be more to this than we know... yet.

[Chewbacca]

i called my ad today. nothing official on this yet.

[handsfull]

Originally Posted by T. Ferguson

Consider the OP. Alpino's word is quite a bit better than pure speculation.

Originally Posted by HorologyK

Based on what exactly ??

Stick around, you'll find out he's got info that most aren't privy to....and ALOT of it.

[ash20]

Cool. Hopefully this does not come with a service price increase...

[Hairdude1]

Wow! Great to learn this

[Tseg]

Nice. I get an extra year to decide whether I want a new cyclops.

[Istnelane]

is the news officially released? waiting for more official link.

[Mick P]

Chaps

This forum is littered with "chaps in the know" who have heard from a truly impeccable source that Rolex are about to impose a price increase and then this is followed by the usual wailing and gnashing of teeth.

How much does it take to accept the fact that the internet just feeds these gormless rumours.

Until Rolex official announce it formally, it is just another figment of the imagination.

Regards

Mick

[hbk75]

wait. my 114060 purchased in feb 2014 has 2 or 3 years warranty?

[mjclark32]

Thanks for the info, hope this translates into the U.S. Market too

[Haywood_Milton]

I asked a UK AD about it this morning and he said he believes it is coming here, yes.

Haywood Milton

[ratty]

Originally Posted by Haywood_Milton

I asked a UK AD about it this morning and he said he believes it is coming here, yes.

Haywood Milton

Similar here.

Spoke to an AD who confirmed that this is a strong rumour.

[outtatime]

If it's true, timing is great as I'm looking to get a 216570 or 116300 this summer. I can wait another couple of weeks.

[desmoboy]

It is highly lightly that it will come with a price increase :(

[Johnb1]

Good for marketing as it will cost them very very little in repair cost.

My figures which I pulled from thin air, but an educated guess.

1% or less of watches will be returned for warranty in the first 2 years.

Of those, 95% of those will be within the first 6 months.

Extending the warranty from 2 to 5 years may double the number of warranty claims, but a vast majority of those claims will just be a simple regulation rather than overhaul.

But currently (without the offer of the official extension of your warranty) if your Rolex needed repairs Rolex would do it under goodwill.

Good marketing move by Rolex to say they back up their watches.

[lmcgbaj]

I agree. It is good marketing. Never had a problem with a Rolex. I assume the smart warranty card was needed to implement this also. No more blanc warranty cards.

[Passionata]

Originally Posted by Johnb1

Good for marketing as it will cost them very very little in repair cost.

My figures which I pulled from thin air, but an educated guess.

1% or less of watches will be returned for warranty in the first 2 years.

Of those, 95% of those will be within the first 6 months.

Extending the warranty from 2 to 5 years may double the number of warranty claims, but a vast majority of those claims will just be a simple regulation rather than overhaul.

But currently (without the offer of the official extension of your warranty) if your Rolex needed repairs Rolex would do it under goodwill.

Good marketing move by Rolex to say they back up their watches.

Exactly my thoughts

[mannyv11]

Originally Posted by Mick P

Chaps

This forum is littered with "chaps in the know" who have heard from a truly impeccable source that Rolex are about to impose a price increase and then this is followed by the usual wailing and gnashing of teeth.

How much does it take to accept the fact that the internet just feeds these gormless rumours.

Until Rolex official announce it formally, it is just another figment of the imagination.

Regards

Mick

lol you might want to pay attention a little more maybe look through some of alpino's old posts and see how correct he normally is.

You can also usually tell who is actually "in the know" because they never mention how they are "in the know"

[Jamesha]

Where is this source of information coming from? I like the idea however until i hear it from an official source then i'm not going to get too excited about this..