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Old 10 August 2015, 02:02 PM   #1
RolexxxeloR
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Join Date: Jul 2015
Real Name: Mario
Location: Westland, MI
Posts: 481
Acceptable Response from Rolex Warranty Dept....?

So if you look at my attachment, the GMT hand is slightly misaligned on my Explorer ii... I have sent it in to Rolex, via my AD, after just one month of ownership...

The other day, my AD called me saying that the Rolex Warranty Dept. had contacted them... Their explanation and determination? They'll line up the GMT hand to land perfectly at 12, 3, 6, and 9, but it may "slightly miss" other markers!

How the f is that acceptable for an $8,100 watch? I yelled at my my AD, saying, "We'll keep sending it back if I'm not happy!" He silently agreed.

You know, if Rolex wants to have the big di@* in the watch industry, then their products need to be perfect. If this were a Victorinox, I may not even have noticed the issue to begin with...
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