Allergic to rolex

[breitlings]

Originally Posted by Val2

I don't mean to be unkind but using nail varnish or a rubber band underneath is a solution but not one that comes directly from the company. An everyday item like a watch must function and in this case it is impaired by the high nickel content.

rubberb is a high end swiss rubber bracelet for your rolex, not a rubber band. http://rubberb.com/ people also like Everest. If you use a rubber or leather bracelet the head itself isn't an irritant. Taking off the watch at night is also a useful suggestion as is a rotation of watches since 904L reacts with oxygen to create a thin layer between 904L and whatever it is touching (your wrist). I think you don't understand 904L steel and it's metallurgic properties, as it does have more nickel but it can also coat when exposed to oxygen to a degree which would minimize such nickel contact issues. there is also a good reason for using 904L which is enhanced pitting protection which can be an issue in the case threading.


Honestly I think you're attitude about this is wrong, write a nice letter to rolex and see what they say. You seem to be trying to whip up a PC social justice issue about rolex' need to produce a different product, which isn't how capitalism works for private companies producing products.

[Val2]

Grateful for all your replies, it really helps to put together a picture of how people relate to Rolex and their purchases, I'm beginning to see that many don't have much faith that Rolex will do anything to fix this or even take note of the issue, which is a bit worrying. I would say it's very unlike anything I've ever bought before in terms of consumer feedback and customer satisfaction. Some may say that a product that works so beautifully will have very few disgruntled customers, I on the other hand have been very surprised that such a prestigious brand doesn't have a more open and inclusive policy.

[breitlings]

Originally Posted by Val2

Grateful for all your replies, it really helps to put together a picture of how people relate to Rolex and their purchases, I'm beginning to see that many don't have much faith that Rolex will do anything to fix this or even take note of the issue, which is a bit worrying. I would say it's very unlike anything I've ever bought before in terms of consumer feedback and customer satisfaction. Some may say that a product that works so beautifully will have very few disgruntled customers, I on the other hand have been very surprised that such a prestigious brand doesn't have a more open and inclusive policy.

this isn't a college course on the philosophy of victimization. Rolex might do something but they will act and react the way they have for years and respond to only letters. They won't respond in a forum even if they read it.

[GeeRam]

Originally Posted by Val2

the point of my blog is to discuss why Rolex doesn't make the consumer aware of the materials used in the watch either in promo brochures or in dealership dealings. Their choice of material for the watch should be listed on the watch brochure

They do though. It's quite clear in the Rolex brochure the SS is 904L grade.

It takes 30 sec on Google to determine that 904L has a much higher % content of nickel, and thus if nickel allergy is an issue, you wouldn't risk buying it!!

[traverse_2]

Just a suggestion.. Try soaking the watch in distilled water, there could be some residue left over from the manufacturing or cleaning processes. Any sweat or just the heat from your wrist could be releasing this residue and irritating the skin... You may need to do this several times with fresh distilled water..


Sent from my iPad using Tapatalk

[Sublover2166]

Gentlemen, nothing is going to satisfy the OP unless he gets a formal apology from the Rolex mothership and they decide to design a hypoallergenic timepiece. Shaking my head.

[josephvman]

I'm not sure an apology gets it done, as the tone throughout hints at a deeper agenda. The use of the word "inclusion" is all I need to see to understand where this is leading.

If I had a legitimate allergy that had potentially serious consequences (shellfish or peanuts, for instance) I could see myself using phrases like "Does this soup have shellfish in it?" and then acting accordingly.

It is truly a different world today.

Originally Posted by Sublover2166

Gentlemen, nothing is going to satisfy the OP unless he gets a formal apology from the Rolex mothership and they decide to design a hypoallergenic timepiece. Shaking my head.

[Relyt]

Originally Posted by Val2

I did mention metals allergy to dealership, I honestly believe they were unaware of any issues regarding the nickel content of the stainless steel. I don't blame the dealer at all on this one, they were kind and very knowledgable about the product, and if I thought it was an issue for the dealer to resolve I would take it back there. But I don't think this is a dealer issue, apart from the obvious part in which Rolex should appraise them of these type of issues, I truly believe this is an issue for the manufacturer ie. Rolex to resolve.

I'm confused. Do you want watches to come with a "nutrition guide" listed in the side of the box showing calories etc?

Rolex does make it clear what is in the watch. SS, PM etc.

I worked in the jewelry business back in the day. I was aware of allergies to certain metals, but NEVER did I think to ask every customer that bought a wedding band, watch etc, if there was anything that would make them break out.


Sent from my iPhone using Tapatalk

[gt390]

When the OP starts using terms like inclusive and stating how large of a company Rolex is. It seems like he is not looking for suggestions on how to be able to wear his watch. It sounds like he is looking for suggestions on how to pressure Rolex into changing its product to suit him.

[DPE]

Originally Posted by Val2

Grateful for all your replies, it really helps to put together a picture of how people relate to Rolex and their purchases, I'm beginning to see that many don't have much faith that Rolex will do anything to fix this or even take note of the issue, which is a bit worrying. I would say it's very unlike anything I've ever bought before in terms of consumer feedback and customer satisfaction. Some may say that a product that works so beautifully will have very few disgruntled customers, I on the other hand have been very surprised that such a prestigious brand doesn't have a more open and inclusive policy.

Was you aware that you have to be careful with Nickle next to your skin or is this the first time you have had a problem ? If you have had this in your past history I would recommend that you have to research the metals before you buy. Not always down to the selling Company. However it is also a good idea for a selling company to put a statement out that 904 stainless steel contains Nickle (as do all stainless steel grades). Then it is a simple case of Buyer beware and down to you to decide.

[cht]

Originally Posted by Val2

Does anyone ever write to head office in Geneva with a concern, I was rather surprised with the London head office response of nothing they can do. Again thanks for all replies, I really like the brand and love the watch but it really is unwearable.

Really?

What were you expecting them to do?
Its their fault YOU are allergic?

Originally Posted by Val2

.... there is no real feedback from anyone who has had any kind of issue or problem with their purchase.

Mate, we have given you PLENTY of options, sounds more and more like you just want to whine and complain.

Unwearable???

Just put it on a nato, solve your problem. There won't be a single point of contact of the watch to your skin unless you hyperextend your wrist all the time for some odd reason.
Done.

Originally Posted by Sublover2166

Gentlemen, nothing is going to satisfy the OP unless he gets a formal apology from the Rolex mothership and they decide to design a hypoallergenic timepiece. Shaking my head.

Seriously....

[jmiicustomz]

Originally Posted by Val2

Having a nickel allergy doesn't immediately make you a materials specialist, the point of my blog is to discuss why Rolex doesn't make the consumer aware of the materials used in the watch either in promo brochures or in dealership dealings. Their choice of material for the watch should be listed on the watch brochure, and in being aware of the nickel allergy issue their dealers should be appraised in selling the products as a possible issue for discussion. This is a manufacturing and advertising issue, which ultimately most companies try hard to resolve for their customers or at least offer a viable alternative. Again all replies welcome.

Sorry that I am not sorry. Rolex clearly states in writing that they use 904l. Just like mint oreos (used to be my favorite) state they have wheat. I have celiac and as such can no longer eat oreos. It sucks but such is life. Mondelez is a far bigger company with a far broader customer base. You have a first world problem and quite frankly if you were to look at it from a different perspective you might find the whole thing silly. I count myself blessed to be able to have the problems I have like which multi thousand dollar watch will I wear today, or should I wear silk or cashmere. You ssems to be upset and want sympathy because you can't wear a decent watch while others in the world are looking for shelter or their next meal. Count your blessings, except reality and take a solution offered or don't but as I see it Rolex will keeping going either way. I mean no offense so please don't take any and in no way is this personal as I don't know you so far as I know, I just find it bothersome at times that people with so many blessings can be so blinded by petty issues and loose sight of the big picture.

[Rolex57]

Although I don't suffer from a nickel allergy, I really feel bad for the OP.

I bought my first Rolex SD and it wasn't until a year later I heard of the whole nickel allergy issue with their watches.

I believe the OP would not have purchased the watch if they knew they suffered from this issue. Best case scenario OP is looking for is for Rolex to buy the watch back.

I was talking to a Patek dealer not too long and and was surprised why they still manufacture in 314 stainless. His response was Patek wanted to avoid issues with allergies regarding the makeup of their watches.

I recall on some of Rolex's models going back 4 years that some of their models came with leather bracelets. Is it possible to mail Rolex and ask if you can get one of their leather bracelets for your sub? You should try that.

[Val2]

Thank you so much Rolex57, the info from the Patek dealer was very useful, as nickel allergy is a real problem and no one would willingly spend that level of money on a timepiece that they can't wear everyday.
I am not looking for sympathy with this issue, just some good advice as to what may be my next step, or what has worked for customers with issues in the past. I realise I have to write to Rolex regarding the watch, but I'm not looking to sell it, and I really can't afford to buy another one, I was hoping that as a company they were aware of the problem and had a solution to it in the form of a replacement bracelet. I again am very grateful for all your replies, and no apologies for coming across as a whining moaner with nothing better to think about. My issue with the watch is real and was hoping such a forum could pass on some good advice.

[Sublover2166]

Originally Posted by Rolex57

Although I don't suffer from a nickel allergy, I really feel bad for the OP.

I bought my first Rolex SD and it wasn't until a year later I heard of the whole nickel allergy issue with their watches.

I believe the OP would not have purchased the watch if they knew they suffered from this issue. Best case scenario OP is looking for is for Rolex to buy the watch back.

I was talking to a Patek dealer not too long and and was surprised why they still manufacture in 314 stainless. His response was Patek wanted to avoid issues with allergies regarding the makeup of their watches.

I recall on some of Rolex's models going back 4 years that some of their models came with leather bracelets. Is it possible to mail Rolex and ask if you can get one of their leather bracelets for your sub? You should try that.

Well, Rolex buying the watch back is a pipe dream. Rolex did not sell the watch. Most likely an A.D. did. And I highly doubt an AD will take back a watch for a condition such as a metal allergy. Many suggestions were given to the OP by many knowledgeable members here, and he seems to have an "agenda" of some sort with Rolex directly. His illogical rhetoric throughout the thread has bordered on comical.

[TheRolexKingofLV]

Anytime I could use a medical excuse to justify my spending...count me in!

[Ace2Rolex]

Your only option is to sell privately. I had a similar concern when I bought my first Rolex as I too have a reaction to nickel. Fortunately, 914L doesn't cause me to have any odd reaction. I will say, in the future, before spending a considerable amount of money on anything, do your research. I did and I was well aware that if experienced an adverse reaction the issue of an allergy would be mine and mine alone. I spoke with several ADs and also called the RSC to inquire before committing.


Sent from my iPhone using Tapatalk

[Relyt]

Originally Posted by Val2

I am not looking for sympathy with this issue, just some good advice as to what may be my next step, or what has worked for customers with issues...

I was hoping that as a company they were aware of the problem and had a solution to it in the form of a replacement bracelet.

My issue with the watch is real and was hoping such a forum could pass on some good advice.

next step: buy a different bracelet.

Worked for customers: buy a different bracelet.

Aware of problem: yes, not their problem.

Solution in form of a replacement bracelet: buy something you are not allergic to.

We know your issue is real. We don't doubt that. The solution is as simple as 2+2 though.... Buy another strap.


Sent from my iPhone using Tapatalk

[Punishher7]

It's seems to me that the OP can't accept the personal responsibly of conducting research prior to a purchase. As started earlier, if allergic to a metal, any metal, it is a good idea to research what materials make up a watch before you buy it. And the idea that Rolex will cater to the minority is madness.

To the OP, I recommend you mail a letter to Rolex HQ describing your problem. Whatever you do though, don't hold your breath. It will be much safer to cross your fingers.

[DARK_KNIGHT]

Originally Posted by Val2

Having a nickel allergy doesn't immediately make you a materials specialist, the point of my blog is to discuss why Rolex doesn't make the consumer aware of the materials used in the watch either in promo brochures or in dealership dealings. Their choice of material for the watch should be listed on the watch brochure, and in being aware of the nickel allergy issue their dealers should be appraised in selling the products as a possible issue for discussion. This is a manufacturing and advertising issue, which ultimately most companies try hard to resolve for their customers or at least offer a viable alternative. Again all replies welcome.

You seem to have all the answers already.......

[GFONG]

My suggestion is to write to Rolex HQ. IMHO, the London Head office may not be in a position to answer anything related to the production. Also I believe the nickel content should be within the standard set by EU.

[DARK_KNIGHT]

Originally Posted by Val2

Thank you so much Rolex57, the info from the Patek dealer was very useful, as nickel allergy is a real problem and no one would willingly spend that level of money on a timepiece that they can't wear everyday.
I am not looking for sympathy with this issue, just some good advice as to what may be my next step, or what has worked for customers with issues in the past. I realise I have to write to Rolex regarding the watch, but I'm not looking to sell it, and I really can't afford to buy another one, I was hoping that as a company they were aware of the problem and had a solution to it in the form of a replacement bracelet. I again am very grateful for all your replies, and no apologies for coming across as a whining moaner with nothing better to think about. My issue with the watch is real and was hoping such a forum could pass on some good advice.

From what I`ve read, lot`s of advice has been dispensed, but it appears that none of said advice, has been to your liking.

If you were aware that you suffer from metal allergies, the best thing to do, would be to research the metal contents of any watch before purchase.

If you were not aware, now that you are, there are "only so many" viable options (sell - trade), or obtain some other protective material, to limit your exposure to the offending metal.

Hyperactive immune system is the real culprit.

[Fleetlord]

Originally Posted by Val2

Thank you so much Rolex57, the info from the Patek dealer was very useful, as nickel allergy is a real problem and no one would willingly spend that level of money on a timepiece that they can't wear everyday.
I am not looking for sympathy with this issue, just some good advice as to what may be my next step, or what has worked for customers with issues in the past. I realise I have to write to Rolex regarding the watch, but I'm not looking to sell it, and I really can't afford to buy another one, I was hoping that as a company they were aware of the problem and had a solution to it in the form of a replacement bracelet. I again am very grateful for all your replies, and no apologies for coming across as a whining moaner with nothing better to think about. My issue with the watch is real and was hoping such a forum could pass on some good advice.

FULL STOP.

Let's just get down to it and stop all this condemning ROLEX for not solving your nickel allergy situation.

Here are the realities of the situation.

1) ROLEX is NOT going to do anything about this period. They aren't going to formulate a hypoallergenic version of any of their steel watches for you or any other nickel alloy allergy sufferer. You can write to the "Home Office" all you want. It will 100% NOT happen. It isn't worth the expense to make this special product. They would rather you not be a customer than spend $$$$$ to hope it suits you.

2) The solution to the problem is yours to discover. You have been given good advice as to why this is happening and how to minimize your exposure and you are still hyper focused on ROLEX providing a solution...which is 1000% not going to happen.

3) If you are unwilling to try the suggestions that were given to you on this forum, then sell the watch and try a watch from a different brand made from Titanium..which is a very hypoallergenic metal... Plenty of them out there....

The End.

[IT Nerd]

Maybe a titanium Tudor Pelagos?

[Fleetlord]

Originally Posted by IT Nerd

Maybe a titanium Tudor Pelagos?

The case back and clasp are still steel.


The other solution is to have the Rolex completely DLC or Cerrakoted in grey.....and no ROLEX will not reimburse you for that and it will void the warranty and they won't even look at it at an RSC...but hey, you can wear it.

[Gasoil4ever]

I am a car dealer, it is as if a disabled person came to buy a standard car, then claim he can not drive it and then asks me to give him a free conversion...

Well one could try... That could be fun actually...

[Punishher7]

Originally Posted by Gasoil4ever

I am a car dealer, it is as if a disabled person came to buy a standard car, then claim he can not drive it and then asks me to give him a free conversion...

Well one could try... That could be fun actually...

That settles it... I'm not buying a car from you! You should cater to the unrealistic expectations of your customers...

[msdaytona]

Originally Posted by breitlings

I also suffer from this to a degree, I have found the below helped me:
1)RubberB strap - I can wear the watch indefinitely without rashes
2)904l band - take off watch at night. Helps cut down irritation - perhaps it gives the skin time to recover and the 904l to "coat itself." 904l actually develops a finish when exposed to oxygen which makes it more corrosive and pitting resistant.
3) Take off watch if my wrist is wet. --
4) have a collection of vintage rolex. My 16710 and 18078 do not cause irritation. Nor do my other watches so I rotate them and this also cuts down on irritation and rashes.

Number 3 works well for me

[Rocket_Man]

Well this has been an interesting thread. Honestly I've never heard of a nickel allergy. I did some superficial research... did a search on RolexForums and found a handful of posts on it, and a few here have added their experience with it. It seems to affect women to a much larger degree then men. And it looks like the degree of sensitivity to nickel (or copper, or other metal) varies greatly from one individual to another. Common sense tell me that if 10-20% of Rolex's customer base was allergic to their product that it would be a very common topic on this forum, but it is very sparse. And if 10-20% of Rolex buyers were returning their watches to the ADs with allergic reactions, that Rolex would get the message and address it. But it looks like the number of Rolex buyers with a high enough sensitivity to Nickel to make the watch un-wearable is pretty low. So it is up to the buyer to deal with.

Many people have some sort of 'issue' they deal with in life. I have Rosacea and I suffer from Migraines. Things I eat can cause my face to react, I know this, I deal with it, don't eat certain things, or if I do I know my face turns red like I'm blushing. Some foods increase my sensitivity to getting migraines. Bright flashes in my eyes can trigger a migraine. More than once I have gotten a migraine from the flashes of sun off the chrome of cars or off glass. So I have my windshield tinted and I wear dark sunglasses whenever I'm outside. The previews in movie theaters often have pure white flashes on the screen... I wear my sunglasses in the theaters during the previews. I don't expect food manufactures to only sell food that doesn't make me react to it. I don't expect car manufactures to remove chrome from their cars for me (although I'd love it if they did! can't stand the stuff!). These are just a fact of my life and I just deal with it.

If I were in your shoes I'd spend my energy and time to find ways to deal with the watch vice wishing Rolex will accommodate me. Many options have been given. I have a few more...

- You can buy those watchback stickers that came on the watch but are normally removed. They are cheap and have the added benefit of keeping your watch back scratch free. http://www.ofrei.com/page227.html From the same website you can buy clear plastic protective sheets and cover other parts of the watch that affect you. Like the same material that came on your new watch.
- It is not acceptable to discuss 'replica' watch makers on here... but some of them sell replica bracelets that are made from 316L at very low costs. You can use goggle and find these pretty easily. Replace the stock bracelet with one of these and one day when you sell the watch you will have a LNIB bracelet to put on it.
- I've used 'Hard as Nails' to apply a protective coating to my brass when I was in military school many years ago. It is a clear nail polish, but something about their formulation that did not allow moisture to get through and tarnish my brass for a long time. My guess is that it would be an effective barrier. Clean the back of the watch very well and apply this. You can remove it with nail polish remover.

You have many options of how to deal with the watch. Rolex is not likely to do it for you. Assuming Rolex will not do it for you, and you don't want to modify the watch to make it wearable, then you either admire it in the box or flip it for something that works for you.

Best of luck.

[Gasoil4ever]

That is the main downside of our so called democracy system. Every one believes his (or her) some problems or opinion are of any kind of importance...