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fskywalker · 19 February 2016, 09:34 AM

Quote:

Originally Posted by handsfull

I think people want to put their own scratches on their watch...they don't want their dealers doing it for them.

Epic response! 😀👍🏻

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IAN1 · 9 June 2016, 08:06 AM

Quote:

Originally Posted by handsfull

I think people want to put their own scratches on their watch...they don't want their dealers doing it for them.

GMT Aviator · 19 February 2016, 07:09 AM

I wouldn't say the watch is ruined but it shouldn't of really happened.

I had an AD swap a bracelet for me once. When I collected the watch it had been installed back to front!

In their apologetic rush to rectify the mistake, they scratched the case with the spring bar tool. Yes, i was annoyed but it wasn't the end of the world. The watch was a LN ceramic GMT and I'd only had it a month, but I intend keeping this watch as a daily wearer for many years to come and I've already moved on from the little mark they made by mistake.

What is concerning for your friend, is that even with the marks removed, it sounds like he will feel like the watch has been damaged/repaired and may never move on from it.
Sometimes you just got to let it go. But I hope they fix it for him. I'm sure they will.

Sarko · 19 February 2016, 07:14 AM

Quote:

Originally Posted by GMT Aviator

I wouldn't say the watch is ruined but it shouldn't of really happened.

I had an AD swap a bracelet for me once. When I collected the watch it had been installed back to front!

In their apologetic rush to rectify the mistake, they scratched the case with the spring bar tool. Yes, i was annoyed but it wasn't the end of the world. The watch was a LN ceramic GMT and I'd only had it a month, but I intend keeping this watch as a daily wearer for many years to come and I've already moved on from the little mark they made by mistake.

What is concerning for your friend, is that even with the marks removed, it sounds like he will feel like the watch has been damaged/repaired and may never move on from it.
Sometimes you just got to let it go. But I hope they fix it for him. I'm sure they will.

Yeah but if it done well he will be oke with it. And in the worst case he can sell it and buy a new one if the OCD takes over

No SUBctitute · 19 February 2016, 11:34 AM

Quote:

Originally Posted by GMT Aviator

I wouldn't say the watch is ruined but it shouldn't of really happened.

I had an AD swap a bracelet for me once. When I collected the watch it had been installed back to front!

In their apologetic rush to rectify the mistake, they scratched the case with the spring bar tool. Yes, i was annoyed but it wasn't the end of the world. The watch was a LN ceramic GMT and I'd only had it a month, but I intend keeping this watch as a daily wearer for many years to come and I've already moved on from the little mark they made by mistake.

What is concerning for your friend, is that even with the marks removed, it sounds like he will feel like the watch has been damaged/repaired and may never move on from it.
Sometimes you just got to let it go. But I hope they fix it for him. I'm sure they will.

Why did the AD give you a new bracelet after scratching your case?

Sarko · 19 February 2016, 05:39 PM

Quote:

Originally Posted by No SUBctitute

Why did the AD give you a new bracelet after scratching your case?

It all started all with the small scratch on the clasp. To remove the scratch from the clasp they removed the bracelet form the watch. During this process, they scratched the lugs.

After the first take on polishing the clasp they created the smudge. Then he went back to remove the smudge. So they polished the clasp twice without success. Now they say, polishing it 3 times is to much and to much of metal is getting polished off so they will install new clasp for him and the rest will be done with the laser.

REFZ · 19 February 2016, 10:58 PM

Quote:

Originally Posted by Sarko

It all started all with the small scratch on the clasp.

After reading the whole topic I don't get it any more.
If even a small scratch was too much for your friend I think he will never enjoy wearing a Rolex watch as he will always be scared for new scratches.

Justinmg · 19 February 2016, 09:26 AM

Another reason I don't trust Rolex AD! Sorry to hear about your friends watch, that's ridiculous. The only people touching my watch is RSC.

Al1969 · 19 February 2016, 11:39 AM

Talk about amateur hour. That's why I wouldn't trust my watches to anyone but RSC. Good luck getting this issue resolved. Perhaps your friend should demand a replacement bracelet at a minimum.

alubin · 19 February 2016, 01:09 PM

Yea that would drive me batsh*t nuts

tjbender · 19 February 2016, 02:27 PM

Wear the watch. Plenty more to come ;)

997.2 · 20 February 2016, 10:24 AM

That sucks. Poor guy. :(

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Mrkamir9 · 9 June 2016, 08:49 AM

This exact sent happened to me a while back with my Sub C, that's exactly what it looks to be from. These spring bars fit in so tight that they push with such force to cause this.

On another note, I'd go back and raise hell. I would make such a huge deal about this! I would not take this lightly if a so called "proffessional" did this to my new Rolex. Sounds like he sent it in to look better and came out looking worse... Not acceptable.

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SamiKssiaa · 9 June 2016, 08:53 AM

What a bunch of idiots! here's hoping your friend gets it replaced

fskywalker · 9 June 2016, 09:01 AM

Sincerely hope the OP by now (his question was back on february

) have resolved the issue.

19 February 2016, 11:39 AM	#9
Al1969 2024 Pledge Member Join Date: May 2008 Location: New Jersey Posts: 6,640	Talk about amateur hour. That's why I wouldn't trust my watches to anyone but RSC. Good luck getting this issue resolved. Perhaps your friend should demand a replacement bracelet at a minimum. __________________ WG SUB-116719 GMT MASTER II 126719

19 February 2016, 01:09 PM	#10
alubin "TRF" Member Join Date: May 2012 Location: USA Watch: All please! Posts: 1,042	Yea that would drive me batsh*t nuts __________________ Patek: 5711 and 5167 "Extra Sauce" Rolex:116520 White, WG Daytona Oysterflex, 1016 Gilt, 16750 Pepsi, 1803, Tudor Snowflake, 16613 Swiss Only Omega: 2998-4, Ck2998

9 June 2016, 08:49 AM	#13
Mrkamir9 "TRF" Member Join Date: Jan 2015 Location: Nashville, TN Posts: 425	BLNR ruined This exact sent happened to me a while back with my Sub C, that's exactly what it looks to be from. These spring bars fit in so tight that they push with such force to cause this. On another note, I'd go back and raise hell. I would make such a huge deal about this! I would not take this lightly if a so called "proffessional" did this to my new Rolex. Sounds like he sent it in to look better and came out looking worse... Not acceptable. Sent from my iPhone using Tapatalk

9 June 2016, 09:01 AM	#15
fskywalker 2024 Pledge Member Join Date: Aug 2014 Real Name: Francisco Location: San Juan, PR Watch: Is Ticking ! Posts: 25,180	Sincerely hope the OP by now (his question was back on february ) have resolved the issue. __________________ Francisco ♛ 16610 / 116264 Ω 168.022 / 2535.80.00 / 310.30.42.50.01.002 / 210.90.42.20.01.001 Zenith 02.480.405 2FA security enabled

19 February 2016, 07:09 AM	#3
GMT Aviator 2024 SubLV41 Pledge Member Join Date: Dec 2015 Real Name: Mike Location: London Posts: 3,318	I wouldn't say the watch is ruined but it shouldn't of really happened. I had an AD swap a bracelet for me once. When I collected the watch it had been installed back to front! In their apologetic rush to rectify the mistake, they scratched the case with the spring bar tool. Yes, i was annoyed but it wasn't the end of the world. The watch was a LN ceramic GMT and I'd only had it a month, but I intend keeping this watch as a daily wearer for many years to come and I've already moved on from the little mark they made by mistake. What is concerning for your friend, is that even with the marks removed, it sounds like he will feel like the watch has been damaged/repaired and may never move on from it. Sometimes you just got to let it go. But I hope they fix it for him. I'm sure they will.

19 February 2016, 09:26 AM	#8
Justinmg "TRF" Member Join Date: Apr 2015 Real Name: Justin Location: FL Watch: PO/EXPL Posts: 3,371	Another reason I don't trust Rolex AD! Sorry to hear about your friends watch, that's ridiculous. The only people touching my watch is RSC.

19 February 2016, 02:27 PM	#11
tjbender 2024 Pledge Member Join Date: Sep 2011 Real Name: Tim Location: SF Bay Area Posts: 2,428	Wear the watch. Plenty more to come ;)

20 February 2016, 10:24 AM	#12
997.2 Banned Join Date: Jul 2013 Real Name: Chaz Location: Cherry Hill, NJ Posts: 2,721	That sucks. Poor guy. :( Sent from my iPhone using Tapatalk

9 June 2016, 08:53 AM	#14
SamiKssiaa Banned Join Date: Oct 2015 Location: Scotland Watch: 116710BLNR Posts: 292	What a bunch of idiots! here's hoping your friend gets it replaced

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