Terrible day with the AD called about a watch then told I couldn’t have it

[Bulldog21]

Originally Posted by GB-man

If it helps at all the watch is a bit overrated.

You make this statement as if it were fact, however whether something is overrated or not, is matter of opinion.

[Ankama]

Sorry to hear about the disappointment. Its amazing to hear the stories how badly potential customers willing to spend tens of thousands of dollars are treated. I can't think of any other industry like that.

In your posting, you stated that your AD had also received in the same shipment a sub, Hulk and Batman and Root Beer in addition to the Daytona. That's a great shipment. Is this a sign that SS watches are starting to be shipped out ?

[Gtecko]

I wouldn't say it is the Sales person fault ... looks like the manager wanted to make some else happy - you seem to be a good client, take your business elsewhere , you will make another AD happy bringing some new business in.

[WatchWizards]

Originally Posted by doboy007

Hopefully they'll make it right the next time.

This!


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[jaySL350]

Originally Posted by Gtecko

I wouldn't say it is the Sales person fault ... looks like the manager wanted to make some else happy - you seem to be a good client, take your business elsewhere , you will make another AD happy bringing some new business in.

+1,,,,take your hard earned elsewhere,,,


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[np2016]

I'd move on to another AD now! My AD and SA is genuinely honest and doesn't play these games. I have gotten my Patek 5167a, 5711, and Rolex 116500ln all from them with zero games just being patient all within 1 year.

[zman]

Mistakes do happen. Like some are saying here, I'd go in person and talk to the manager.

More than likely, the next incoming Daytona will be yours. :)

[Old Geezer]

It's a let down for sure and of course the salesperson should not have called you before the sale was approved. I agree going in face to face and see if they have a change of heart. I wouldn't burn any bridges.
I know when I got my black Daytona C there were other salespeople at the AD that were mad the owner had decided to sell it to me. I think the salespeople find themselves competing with each other to sway their managers and owners.

[dwjez14]

I didn’t make a huge fuss about it. I just told the salesman he really disappointed my wife and I am the one dodging the bullets. I asked him nicely to please not call me about a watch again unless he is 100 percent sure about it. I must stress this is the normal chain of stores I use but not the exact store. My normal salesman would not do that to me ever

[saskmh]

Unfortunately this seams to be the norm these days. I have had buyers and sellers suddenly change their minds on used Rolex's as well... After the deal is made and its time to hand over the goods. It's just part of the game now.

That said, If the salesman just made a mistake by not clearing it with the manager, I don't see any reason to change dealers. yes it is frustration but it happens.

[np2016]

It's my understanding from what I was told that when a desirable professional piece comes in. Each sales advisor pitches their manager on why a particular client or someone on their waitlist should get
the piece. Then the descion is made only with the managers approval on who gets it and calls are made in an order just in case someone passes on a piece.

[42itus]

Originally Posted by np2016

It's my understanding from what I was told that when a desirable professional piece comes in. Each sales advisor pitches their manager on why a particular client or someone on their waitlist should get
the piece. Then the descion is made only with the managers approval on who gets it and calls are made in an order just in case someone passes on a piece.

That's what I've been told as well. My SA basically told me that if I ask him for a reference that's in high demand then he will try for me but he needs my word that I won't back out. Because he has only one shot and whichever of his clients that he goes to bat for is his chance to make his commission.

[mrblue]

Time to grow up.

[lawrence1]

Originally Posted by np2016

It's my understanding from what I was told that when a desirable professional piece comes in. Each sales advisor pitches their manager on why a particular client or someone on their waitlist should get
the piece. Then the descion is made only with the managers approval on who gets it and calls are made in an order just in case someone passes on a piece.

I find this hilarious.

Originally Posted by mrblue

Time to grow up.

true.

[strafer_kid]

So many variables can come into play here when these things are "allocated".......who knows what really happens!

[ian.thomas]

I would say stop shopping at Bachendorf's, but you already have a strong relationship with them, although this transaction didn't go well for you.

Many years ago I had a very bad experience at Bachendorf's, bad enough that I got a call from Lawrence Bock. Even though the call went well, I'll probably never step foot in their stores again.

I would rather give my money to Richard Eiseman in NorthPark.

[dwjez14]

Originally Posted by mrblue

Time to grow up.

If directed at me then time for you to grow up and get off my post

[dwjez14]

Originally Posted by ian.thomas

I would say stop shopping at Bachendorf's, but you already have a strong relationship with them, although this transaction didn't go well for you.

Many years ago I had a very bad experience at Bachendorf's, bad enough that I got a call from Lawrence Bock. Even though the call went well, I'll probably never step foot in their stores again.

I would rather give my money to Richard Eiseman in NorthPark.

They were not very nice to me at northpark My normal bachendorf is very nice

[Rrpdc]

Originally Posted by zman

Mistakes do happen. Like some are saying here, I'd go in person and talk to the manager.

More than likely, the next incoming Daytona will be yours. :)

Seriously doubt manager cares, I’m sure manager knows what op was told but does not give a crap. He is looking out for his vip clients. Each AD makes up their own rules, some ship, don’t ship, bundle, buy some ear rings, Etc. I’m sure OP is frustrated but it’s unfortunately the current market. I would take my business elsewhere.

[ian.thomas]

Originally Posted by dwjez14

They were not very nice to me at northpark My normal bachendorf is very nice

My bad experience was at the Galleria, not Preston Center. But after what they just did to you, I'm not eager to shop at PC either.

[Lou wants a Rolex]

I don’t care how much I wanted something. I would not bow down to someone like this. In my younger years yes. Not now. Age teaches you things.

[PatronMTL]

wow, never felt out of breath from reading before this lol

[mml4]

Originally Posted by TheFuture

That happened to me with a blue Sky dweller said I didn’t putchase any jewelry with them so they wouldn’t sell me the watch. Also said if I bought the white they wouldn’t sell me the blue so here I am no Sky dweller. I’ve spent over 30k on Rolex’s with them in 18.

Having spent 40K in the previous 15 months I'm standing at the counter with my wife sizing her new Diamond Six purchased at this AD. I ask to put my name on the Daytona SS list and the sales associate, with my wife's watch in her hand matter of factly says "You will never be able to buy the Daytona from us".

Needless to say they will never see any more of my business. In a way I am grateful for the experience as it forced me to find another AD from whom I have bought three Rolex since the above incident. I can assure you there is no more perverse pleasure than walking in to the first AD, trying on a watch, leaving only to return several weeks later wearing the tried on reference purchased elsewhere.

[SkyJuice]

Live and let live. Sorry to hear about your situation. +1,,,,take your hard earned elsewhere,,,