AD is being a little stubbon. Phone Order??

[904VT]

Enhanced DD in some cases for AML if over $10k and fraud, which is why some jewelers require ID at time of purchase.

This is an issue for Rolex in North America with out of country purchasers more than out of state.

I’m not sure this is as big of a deal as made though. You want a watch that you didn’t express interest in finalizing purchase until you heard of a price hike and you’re surprised your out of town AD is not jumping thru hoops to help you pay less on a rush purchase? I’m sure you’re not but if I was this AD owner I’d be cautious as well for a few reasons not the least you were flipping it.

[Mikebt]

Very funny reading these stories
Have been in November visiting AD in Austria.
Never bought from them before
Saw the nice datejust 36mm (jubilee)with green dial where the 6 and 9 digits are dressed in diamonds. Didnt feel in the mood for making the buyin that moment.
One moth later on the 24th of December I mailed them asking if they still got the watch- they confirmed.
I asked for some % - of course they gave nothing. Telling me that beginning with 1st Janury price will increase at least 5%. I was a little stressed when making the wire transfer o. the 30th of December, I paid “urgent fee” at the bank to be sure they received the money by 31st. The lady on the phone told me shouldnt have dont it because as we agreed on the purchase she would have kept 2019 price even if the money areived a few days later. I guess there are all sorts of people behind of ad’s desks.

[mikef82]

He says he cant.. he tried asking his director to sell me at the old price..

[037]

Originally Posted by mikef82

He says he cant.. he tried asking his director to sell me at the old price..

Pass. Tell him you'll order it from another AD. Wait a month and he'll call you after it hasn't sold.

Rolex is closed until January 6th so all of his talk about running it by some Rolex Loss Prevention team is fabricated. Even if one were to exist, no one would be there now. He wanted to sell to you at 2020 pricing, period.

Spend your money elsewhere or wait for him to call after it hasn't sold.

[RHIII]

Originally Posted by 037

Pass. Tell him you'll order it from another AD. Wait a month and he'll call you after it hasn't sold.

Rolex is closed until January 6th so all of his talk about running it by some Rolex Loss Prevention team is fabricated. Even if one were to exist, no one would be there now. He wanted to sell to you at 2020 pricing, period.

Spend your money elsewhere or wait for him to call after it hasn't sold.

Exactly this. That reference isn’t one that is flying out of ADs by any means. I suspect this position and a handful of days could yield a call back. Meanwhile you should be able to source that reference pretty easily in other places - even a Trusted Seller probably BNIB.

[Andad]

A retailer who sells an item at the retail price just prior to a price increase must replace the item into stock at their new cost price.

Most retailers see this as a drop in profit and will try to sell their existing stock at the new increased retail prices.

Whether ethical or not it’s not an unusual occurrence?

[037]

Originally Posted by directioneng

A retailer who sells an item at the retail price just prior to a price increase must replace the item into stock at their new cost price.

But with Rolex the retailer would have already been invoiced at 2019 margin and now "own" the piece. Rolex doesn't care if it sells or not since Rolex has already been paid. Anything a dealer had on December 31st would have already been paid in full and closed out of the books.

[pj1369]

Originally Posted by 037

But with Rolex the retailer would have already been invoiced at 2019 margin and now "own" the piece. Rolex doesn't care if it sells or not since Rolex has already been paid. Anything a dealer had on December 31st would have already been paid in full and closed out of the books.

Agree with above.

Sounds like a pretty "meh" AD.


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[Andad]

Originally Posted by 037

But with Rolex the retailer would have already been invoiced at 2019 margin and now "own" the piece. Rolex doesn't care if it sells or not since Rolex has already been paid. Anything a dealer had on December 31st would have already been paid in full and closed out of the books.

I agree.

I said a retailer selling an old stock item at a new higher retail price after a price increase was a common occurrence.

If you had 10 items in stock at a cost of $6000 each and it was going to cost you $6600 to replace each of them with the same item what would you do?
Also consider that you might have stock of some of the same items at different cost prices.
Would you have two different retail prices for the same item?

[037]

Originally Posted by directioneng

I agree.

I said a retailer selling an old stock item at a new higher retail price after a price increase was a common occurrence.

If you had 10 items in stock at a cost of $6000 each and it was going to cost you $6600 to replace each of them with the same item what would you do?
Also consider that you might have stock of some of the same items at different cost prices.
Would you have two different retail prices for the same item?

Haha, well, if I had someone called me on 31 December eager to buy an item I paid less on, I'd probably jerk him around for 24 hours so I could charge him 5% more the next day.

Just kidding. I definitely understand your point. I believe dealer margin was only reduced by 1-2% so I'm still of the mindset that this AD could have taken this sale in stride and been happy to sell it at last year's MSRP. Now they have no sale at all.

[pj1369]

Originally Posted by directioneng

I agree.



I said a retailer selling an old stock item at a new higher retail price after a price increase was a common occurrence.



If you had 10 items in stock at a cost of $6000 each and it was going to cost you $6600 to replace each of them with the same item what would you do?

Also consider that you might have stock of some of the same items at different cost prices.

Would you have two different retail prices for the same item?

I would sell the new inventory at a new price. They do that in multiple other industries: cars, bikes, etc.


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[Andad]

Did the dealer margin also change with the current increase in price?

Didn’t know that.

[JLM3]

I would think it has more to do with taking the card over the phone then anything else as someone had mentioned previously .

[Santiago79]

If he had the watch all this time and wanted to charge more because the new price came out then thats just shady but if he bought it at new price then of course you should too.
good luck man

[mikef82]

Aftrr thru many obstacles, i was able to get it at the 2019 price. I am excited and happy! I tried on this watch and fell in love with it. I also tried on the DJ41 and my fiance and sister said it was too big for my 6.5in wrist. Im 5'9 btw. Looking forward to my first Rolex, and I will be getting a sub sometime in the future!

[TswaneNguni]

Originally Posted by mikef82

Aftrr thru many obstacles, i was able to get it at the 2019 price. I am excited and happy! I tried on this watch and fell in love with it. I also tried on the DJ41 and my fiance and sister said it was too big for my 6.5in wrist. Im 5'9 btw. Looking forward to my first Rolex, and I will be getting a sub sometime in the future!

Great .Closure .

[DoxaDavid]

Originally Posted by mikef82

Aftrr thru many obstacles, i was able to get it at the 2019 price. I am excited and happy! I tried on this watch and fell in love with it. I also tried on the DJ41 and my fiance and sister said it was too big for my 6.5in wrist. Im 5'9 btw. Looking forward to my first Rolex, and I will be getting a sub sometime in the future!

Pics?

Wear your new watch in good health!

[037]

Originally Posted by mikef82

Aftrr thru many obstacles, i was able to get it at the 2019 price. I am excited and happy! I tried on this watch and fell in love with it. I also tried on the DJ41 and my fiance and sister said it was too big for my 6.5in wrist. Im 5'9 btw. Looking forward to my first Rolex, and I will be getting a sub sometime in the future!

Awesome! Congrats! Did you visit the AD in person?

[mikef82]

Originally Posted by 037

Awesome! Congrats! Did you visit the AD in person?

The AD I bought watches from is located in Vegas.. I had to talk to the director and he found a way to make it happen..

[Tavli3]

Happy ending and rightfully so. AD was making no sense. Congrats. Let’s see a picture or it didn’t happen. Lol!!


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[mikef82]

They are shipping it to me ! I will receive it on Tuesday and update this thread! thanks for everyone's help

[pj1369]

I agree. 36 is classic and looks great but definitely has a Dressier, yet more timeless vibe. The 41 can pull off casual way more.


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[Muxi]

All’s well. Enjoy your new watch OP!

[sheldonsmith]

Yes, Rolex has a policy for not allowing phone orders. Rolex wants you in the store for reasons mentioned above, as well as for proposing any other suggestive sales.

Some ADs break this rule (aka for known trustworthy customers) but the AD is on the hook if something goes bad.

-Sheldon