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frankinthebox · 15 March 2022, 04:26 AM

Wondering if anyone has run into this situation: I dropped off my Rolex at my local AD (new to the area and have never worked with them before) and when I checked in on status of the repair 6 weeks later, the AD told me the watch was lost by UPS on the way to Rolex Service Center! I wonder what to expect from the AD in terms of remedy for this? Obviously the AD didn't "lose" the watch and it is insured from UPS. Thoughts or experience with this kind of thing?

15 March 2022, 04:26 AM	#1
frankinthebox "TRF" Member Join Date: Apr 2019 Location: CA, USA Watch: Patek 5320G Posts: 7	Watch lost on way from AD to RSC Wondering if anyone has run into this situation: I dropped off my Rolex at my local AD (new to the area and have never worked with them before) and when I checked in on status of the repair 6 weeks later, the AD told me the watch was lost by UPS on the way to Rolex Service Center! I wonder what to expect from the AD in terms of remedy for this? Obviously the AD didn't "lose" the watch and it is insured from UPS. Thoughts or experience with this kind of thing?

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