Jeez ROLEX I just want a new bracelet

[MattyL147]

Figured I'd chime in here. I asked my AD to order me a jubilee bracelet. She told me it wasn't possible. I emailed Rolex and they told me I could send my watch in and get the jubilee. I asked if I would be permitted to retain my oyster and was advised that I could, but the jubilee would be discounted if I wanted to trade.

I went back to my AD, told her Rolex would allow me to purchase the jubilee bracelet.

The following day she stated she could order it. She had no idea and this will be her first one.

I decided to order from my AD so that I didn't need to send the watch into RSC. Just gave a 20% deposit.

[Solo118]

Originally Posted by MattyL147

Figured I'd chime in here. I asked my AD to order me a jubilee bracelet. She told me it wasn't possible. I emailed Rolex and they told me I could send my watch in and get the jubilee. I asked if I would be permitted to retain my oyster and was advised that I could, but the jubilee would be discounted if I wanted to trade.

I went back to my AD, told her Rolex would allow me to purchase the jubilee bracelet.

The following day she stated she could order it. She had no idea and this will be her first one.

I decided to order from my AD so that I didn't need to send the watch into RSC. Just gave a 20% deposit.

Good stuff, what is the current cost? Curious as everyone is getting different prices

I also thought it was only possible to buy an oyster if you have a jubilee already, but not the other way around. Looks like I was wrong!

[Sub Capt.]

Originally Posted by Solo118

I also thought it was only possible to buy an oyster if you have a jubilee already, but not the other way around. Looks like I was wrong!

I was told the opposite at the RSC in NYC a couple of month ago. If you have a jubilee then no oyster. Shortage of oysters since it was new. Hopefully it changed….

T

[sigma089]

In Germany Rolex will let you buy basically anything for your watch as long as it doesn't change your model number.

You can have standard dials replaced (and keep your old one), you can also buy bracelets to your heart's content. You can't however buy a LN bezel for a full gold Daytona for example, or buy a WG bezel for a standard Datejust. You aren't allowed to buy a bracelet for an oysterflex version either. Some things require a full service if you order directly through Rolex (dials), but in case your AD has a service department, they are able to order parts and install them for you without a service.

In case you request a replacement bezel or other case parts such as crowns or pushers, you are normally not allowed to keep the old ones. Rolex does actually provide a decent customer service, as do other watch companies. You just have to ask.

[MattyL147]

Originally Posted by solo118

good stuff, what is the current cost? Curious as everyone is getting different prices

i also thought it was only possible to buy an oyster if you have a jubilee already, but not the other way around. Looks like i was wrong!

$2,100.00.

[rro]

Originally Posted by Bizcut1

Dallas RSC will do it for you...contact them directly or find an AD that has a clue...

How do you contact RSC Dallas directly? Is there a phone number or email address you can share?

[Finslayer83]

I had an AD/CW21 get me a Glidelock 97200 bracelet for my 16610.

Won't go into how he did it but he got a Christmas gift of some Weller 12 yr.

[enjoythemusic]

Originally Posted by rro

How do you contact RSC Dallas directly? Is there a phone number or email address you can share?

Google is your friend.

Address: 2601 N Harwood St, Dallas, TX 75201
Hours:
Open ⋅ Closes 5PM
Phone: (833) 765-3900

[rolexjackson]

Originally Posted by JMGoodnight369

I learned recently there is a huge disconnect between the AD and Rolex. Anything you need with your Rolex watch you need to go to Rolex directly. 99% of ADs are absolutely clueless with Rolex’s procedures and services. Not only can you get a new bracelet, but you get to keep the old one.

This is a very true statement, I had one AD tell me “note it’s not possible” the other AD said sure thing price was steep for a new jubilee bracelet but I’ll have it in 2 or 3 weeks he said.


Sent from my iPhone using Tapatalk

[rro]

Never mind, my AD was able to order me the Oyster bracelet! $1900, ETA in 2 weeks :)

[MRBolton]

Why are some $1900 and others $2100? Are the $1900 without exchange?

And I thought jubilee costs more than oyster?

[rro]

Originally Posted by enjoythemusic

Google is your friend.

Address: 2601 N Harwood St, Dallas, TX 75201
Hours:
Open ⋅ Closes 5PM
Phone: (833) 765-3900

I believe the 833-765-3900 number is not a direct line to RSC Dallas, just a common number to Rolex USA.

Originally Posted by MRBolton

Why are some $1900 and others $2100? Are the $1900 without exchange?

And I thought jubilee costs more than oyster?

Oyster - $1900 + tax
Jubilee - $2100 + tax

These are straight prices for the bracelet (no exchange).

[doctoryellow]

I’m at the Beverly Hills RSC and contrary to what’s written above they won’t sell me a bracelet without installing it

[CHRONOLEX]

Not sure if OP has found this yet but DavidSW has one on his website that might work.

[Pragmatics]

Bracelet purchases are a lottery.

I've been told that I'd need to surrender the old bracelet (Jubilee) as well as pay full freight for a new Oyster. It would need to be ordered and Rolex may "change their mind."

This is either a case of really bad internal communications to dealers or some general psychopathy going on at a watch company. Retail shouldn't be this hard.

[Bluside]

I just picked up the oyster bracelet today for my BLRO. My AD ordered it for me about 2 weeks ago. They installed it and sized it for me.

I did not have to give up my jubilee.

[PatekSF]

Originally Posted by doctoryellow

I’m at the Beverly Hills RSC and contrary to what’s written above they won’t sell me a bracelet without installing it

… but they will sell it to you if you bring the watch? Please clarify your post.

[doctoryellow]

Originally Posted by PatekSF

… but they will sell it to you if you bring the watch? Please clarify your post.

It’s pretty clear. They will sell the bracelet but you must have it installed by them on the spot.

I want the bracelet separate and uninstalled, so if anyone knows an AD that will do that please share!

[MRBolton]

Originally Posted by doctoryellow

It’s pretty clear. They will sell the bracelet but you must have it installed by them on the spot.

I want the bracelet separate and uninstalled, so if anyone knows an AD that will do that please share!

What's the big deal about whether it's been installed if they let you keep the old one? Just put the old one on when you get home or swing by your AD/watchmaker and put what you want on the watch.

[Easy E]

Originally Posted by olottapi

Anyone come across a DateJust 2022 41mm replacement bracelet? Bought with oyster (yellow gold and steel), wanna swap to jubilee, was quoted over $5k USD from AD. Wondering if it was that particular AD or if that is indeed the going rate. They can order easily, but it's just pricy. Trying to determine if worth buying the new and selling this oyster bracelet (which is also new).

I don’t know about the jubilee cost, but I bought a TT oyster for my white TT DJ41 a couple of years ago and I believe that was $4k. I have several extra stainless bracelets for DJ and Subs that were $1500-$2500. All from my AD. The TT is just high.

[doctoryellow]

Originally Posted by MRBolton

What's the big deal about whether it's been installed if they let you keep the old one? Just put the old one on when you get home or swing by your AD/watchmaker and put what you want on the watch.

You do know every time you remove/replace a bracelet you risk damage. If you don’t care that’s fine but some of us do

[MRBolton]

Originally Posted by doctoryellow

You do know every time you remove/replace a bracelet you risk damage. If you don’t care that’s fine but some of us do

If you don't want the bracelet to ever be removed, then why get another bracelet? Not trying to sound rude; I'm just genuinely curious.

At any rate, the damage is minimal--especially if being done by RSC who does bracelet removal/installation all day, every day.

Perhaps you should wait until service and purchase the bracelet then when they have to remove it anyway to service.


I will say that I do understand not wanting just anyway to remove the bracelet. I personally wouldn't let an AD do it unless I really trusted them; I usually don't even let my AD remove/add links. However, RSC--I would trust them, and you have a lot more recourse through them.

[Bluside]

My AD never said they had to install the oyster. I was the one who asked if they would for me.

[scooba]

Originally Posted by PIL

It is possible via the London RSC

ditto I read this a few weeks back

[axelfoley]

I was at RSC NY last week and they said they would sell me a jubilee on the spot for my BLRO oyster.

[doctoryellow]

Originally Posted by axelfoley

I was at RSC NY last week and they said they would sell me a jubilee on the spot for my BLRO oyster.

Did they say you had to have it installed on the spot as well?

[MattyL147]

RSC will not sell loose parts. If you are buying a bracelet, they will require it to be installed.

[enjoythemusic]

My AD insists on installing as well. Seems to be Rolex policy.

[sp5702]

I miss the days of being able to pick up bezels, bracelets etc via watch makers with Rolex parts accounts. Now we have to deal with all of this convoluted nonsense and $2k for a bracelet.

[Goupax]

Originally Posted by MattyL147

RSC will not sell loose parts. If you are buying a bracelet, they will require it to be installed.

Indeed, RSC is not in the business to sell spare parts to customers just to be flipped on the secondary market, I can understand why they want to install it on your watch.