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Old 17 January 2013, 10:52 PM   #91
Lisa
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Yes, I suppose that's that. One last thing... I'm finding out from my buyer that apparently no one signed for the parcel at all. It was left in the business mail box. And I never did hear back from his post office with information about who signed for the package.

Awesome.
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Old 18 January 2013, 12:09 AM   #92
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Yes, I suppose that's that. One last thing... I'm finding out from my buyer that apparently no one signed for the parcel at all. It was left in the business mail box. And I never did hear back from his post office with information about who signed for the package.

Awesome.
So much for registered mail. Lot to learn from this thread.
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Old 18 January 2013, 12:46 AM   #93
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Yes, I suppose that's that. One last thing... I'm finding out from my buyer that apparently no one signed for the parcel at all. It was left in the business mail box. And I never did hear back from his post office with information about who signed for the package.

Awesome.
I'd complain about that.
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Old 18 January 2013, 12:48 AM   #94
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I'd complain about that.
To who? How do I go about that?
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Old 18 January 2013, 02:02 AM   #95
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To who? How do I go about that?
The post office would be my guess.

Call: 800-275-8777 say "customer service" then "yes".
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Old 18 January 2013, 05:54 AM   #96
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Lisa, your watch just showed up at my house.... Gee thanks! :)
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Old 18 January 2013, 06:50 AM   #97
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Yes, I suppose that's that. One last thing... I'm finding out from my buyer that apparently no one signed for the parcel at all. It was left in the business mail box. And I never did hear back from his post office with information about who signed for the package.

Awesome.
If you go to your post office, they can pull up the entire record from the Registered Mail Number......something that cannot be done by the "800" number folks.....and you should be able to see if anyone actually signed for it, or if the business has provided the USPS with a blanket "signature release" for all packages sent to that business, thus not requiring an actual signature at the time of delivery. Might be good to know the real travel and delivery history of that package, in any event......

I still have some sent packages I know were delivered showing only "out for delivery", still some 1 month + since received by the recipient....USPS sadly does not seem to care about quality, and will be interesting to see how they end up, in the future....
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Old 18 January 2013, 06:54 AM   #98
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Good information, Nathan. In the event the business did indeed provide for a signature release, then the post office acted accordingly. If not, then we have a problem.

I submitted a written complaint to the USPS website earlier today.
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Old 18 January 2013, 07:05 AM   #99
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Funny one at the post office this morning. I needed to ship a box so I printed a priority label from usps.com at home. Drove to the post office, dropped the box and asked the cashier for an acceptance receipt. He told me they are not allowed to scan the item and print a receipt when you print your own label (not the first time this happens to me). I asked what would happen if the item gets lost before it is scanned, what proof do I have that I actually dropped it in the mail? I got the blankest stare I can remember ... so boys and girls, I guess you still need to buy your postage the old fashioned way ....
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Old 18 January 2013, 07:59 AM   #100
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I was in a similar situation shipping a Breitling Chronomat B01 to Connecticut....it was nerve-wrecking because my status mentioned an expected arrival date but it arrived an entire week later. It is the most secure way to send something valuable but there is no up-to-date tracking.
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Old 18 January 2013, 12:14 PM   #101
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Good information, Nathan. In the event the business did indeed provide for a signature release, then the post office acted accordingly. If not, then we have a problem.

I submitted a written complaint to the USPS website earlier today.
Sorry Lisa. I was tied up all day. You did the right thing by filing a complaint on the website. I'm not one for telling on people, but this with a high dollar item and there is no excuse.

I would also follow Nathan's advice
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Old 18 January 2013, 07:07 PM   #102
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Glad everything worked out OK Lisa.

Sit down, have a quiet G & T.
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Old 18 January 2013, 08:52 PM   #103
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Funny one at the post office this morning. I needed to ship a box so I printed a priority label from usps.com at home. Drove to the post office, dropped the box and asked the cashier for an acceptance receipt. He told me they are not allowed to scan the item and print a receipt when you print your own label (not the first time this happens to me). I asked what would happen if the item gets lost before it is scanned, what proof do I have that I actually dropped it in the mail? I got the blankest stare I can remember ... so boys and girls, I guess you still need to buy your postage the old fashioned way ....
They are required to scan it when you hand it to them over the counter. If I pick something similar up off the street with a pre-printed label, I have to do the same thing.
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Old 19 January 2013, 01:44 AM   #104
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So the buyer has possesion of the watch?

I always use adult signature required for ups or fedex via parcel pro. That way the last name is cerified at delivery.

What a sad experience. But it could have been worst. Thats why its so important to also research the buyer. I always research the buyer, address of shipping phone numbers etc... If something is off i ask the buyer right away. Even if they pay by wire. There is a scam out there that they send it to a vacant lot.
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Old 19 January 2013, 01:59 AM   #105
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So the buyer has possesion of the watch?

I always use adult signature required for ups or fedex via parcel pro. That way the last name is cerified at delivery.

What a sad experience. But it could have been worst. Thats why its so important to also research the buyer. I always research the buyer, address of shipping phone numbers etc... If something is off i ask the buyer right away. Even if they pay by wire. There is a scam out there that they send it to a vacant lot.
Um, yes, he is in possession of the watch.

But he wants to return it because he thought it was 42mm.

You guys who buy and sell on a regular basis have my utmost respect.
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Old 19 January 2013, 02:27 AM   #106
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Um, yes, he is in possession of the watch.

But he wants to return it because he thought it was 42mm.

You guys who buy and sell on a regular basis have my utmost respect.
You have no idea the wide array of people we deal with 90% are good but the last 10%
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Old 19 January 2013, 02:30 AM   #107
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They are required to scan it when you hand it to them over the counter. If I pick something similar up off the street with a pre-printed label, I have to do the same thing.
Interesting. I've been told at three different post offices on three different occasions that they are not allowed to, so I just don't print at home anymore. I just buy postage over the counter and keep my receipt just in case. Just for the record, I never had any issues whatsoever and personally find Priority Mail way way better than UPS or Fedex Ground (even though USPS tracking can be a bit unnerving at times).
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Old 19 January 2013, 02:44 AM   #108
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Um, yes, he is in possession of the watch.

But he wants to return it because he thought it was 42mm.

You guys who buy and sell on a regular basis have my utmost respect.
Lisa, you got to be kidding me, after all this he wants to return it.

What kind of a watch is it?
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Old 19 January 2013, 03:09 AM   #109
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Lisa, you got to be kidding me, after all this he wants to return it.

What kind of a watch is it?
It's the discontinued Explorer II. You can find my for sale listing if you do a thread search in the For Sale forum.
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Old 19 January 2013, 03:13 AM   #110
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Um, yes, he is in possession of the watch.

But he wants to return it because he thought it was 42mm.

You guys who buy and sell on a regular basis have my utmost respect.
Wow, after all that he returns it because he didn't do his own homework!
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Old 19 January 2013, 03:14 AM   #111
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It's the discontinued Explorer II. You can find my for sale listing if you do a thread search in the For Sale forum.
You're not taking it back are you?
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Old 19 January 2013, 03:16 AM   #112
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Your listing had incredibly detailed photos and the price was MORE than fair, this guy sounds like he's being unreasonable but of course I don't have all of the details. Personally, unless he had a compelling reason or a fact I don't know about, I'd tell him, politely, to go pound sand. Shipping delays happen, part of the risk both parties take. He knew what he was buying and he can't change his mind because of a delay. JMHO
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Old 19 January 2013, 03:57 AM   #113
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Very unreasonable of the buyer to expect a refund IMHO.
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Old 19 January 2013, 04:52 AM   #114
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OK, now... Let's just get this straight... the buyer thought he/she was getting the NEW, 42 MM EXII? I haven't seen the posting Lisa but I am sure you have a picture up there... and a description, and a model number. All that, this buyer is spending thousands of dollars on a product and don't even realized it's a completely different and older model?

Something is amiss here... I am sorry you had to go though so much trouble Lisa. Hopefully you get it back soon and everything is OK with it.
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Old 19 January 2013, 04:55 AM   #115
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OK, now... Let's just get this straight... the buyer thought he/she was getting the NEW, 42 MM EXII? I haven't seen the posting Lisa but I am sure you have a picture up there... and a description, and a model number. All that, this buyer is spending thousands of dollars on a product and don't even realized it's a completely different and older model?

Something is amiss here... I am sorry you had to go though so much trouble Lisa. Hopefully you get it back soon and everything is OK with it.
There are so many pictures in the ad and the description is so thorough that even a blind person would have a difficult time missing it.
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Old 19 January 2013, 05:02 AM   #116
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Um, yes, he is in possession of the watch.

But he wants to return it because he thought it was 42mm.

You guys who buy and sell on a regular basis have my utmost respect.
Really?

Is he a member here?

If so, lets see what he's got to say for himself.
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Old 19 January 2013, 05:15 AM   #117
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He is a member but I don't think it's necessary to involve him publicly. I think we can settle the matter privately. I did want to get a few opinions about the situation from you guys first, though.
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Old 19 January 2013, 05:17 AM   #118
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Lisa, I stand by my word too....no way would I let him return the watch.

His lack of due diligence isn't your problem!
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Old 19 January 2013, 05:17 AM   #119
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I read the for sale. There is no excuse for him. Crystal clear.
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Old 19 January 2013, 05:18 AM   #120
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The deal from hell.

I didn't read your sale description but he must have thought he was getting a huge bargain for an explorer II.
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