My Rolex was stolen from my hotel room today

[inadeje]

Originally Posted by Danny83

The theft happened between 9:30am to 10:40 thats how long I was gone came in to see my bed made and suitcase on the floor and unzipped. I had not checked out yet check out is not till at least 1 o’clock

Then she should not have been in your room period. Cleaning staff have a daily manifest.

Step 1 first shift - clean rooms of guests whose stay continues beyond that day.
Step 2 second shift - clean rooms whose guests checked out after checkout time. Instructions to clean these rooms are received via the hotel system after successful check out.

Maids have no reason to enter a departing guests room prior to the checkout time. Obviously, why would they clean a room at say 10am, guest checks out and she has to come back and clean all over again.

Hotel management know these regime I mention and will know that her presence in your room prior to checkout was highly unusual.

[Arthur Daley]

Many years ago I consulted a very well known hotel group, and served a variety of properties including some of their flagship properties in LA, NY, Chicago and Santa Barbara.

I recall a member of the client staff remarking that all the Directors of Operations from various properties would meet annually at a flagship property for an internal meeting, and all would stay on the same floor. And, all would hang a "do not disturb" sign on their doors throughout the duration of their stay to avoid hotel staff rummaging through their personal belongings.

I was surprised at the time, but will say that I always do the same now, if I have valuables with me and there's no safe in the room. Frankly, I even do it sometimes if there is a safe in the room as not all safes are created equal.

Anyway, sorry for your loss OP. Thankfully it's "just" a watch. There will be others!

Sent from my SM-F700U1 using Tapatalk

[Auto16610]

Every one is not getting this. Why would they clean the room before you check out? She cleans at 10:00. Say you came back and take a quick nap and shower and check out at 1:00. Then they have to come back and re clean the room??? Makes no sense.

[Flintstone]

People, this could happen to any of us, anytime, anywhere. Stop the second-guessing. Karma can be nasty.

[KY..]

Originally Posted by HideMyWalletPlease

It’s moments like this that make you question the hobby and if karma is trying to yeah you a lesson for having an ego. I’ve had a very similar situation happen to me because I was acquiring a watch.

Yes karma is an ITCH that’s one letter away from A.

[Danny83]

Originally Posted by Auto16610

Every one is not getting this. Why would they clean the room before you check out? She cleans at 10:00. Say you came back and take a quick nap and shower and check out at 1:00. Then they have to come back and re clean the room??? Makes no sense.

Exactly and house keeping is by request only at this time. I dont understand myself. I had a detective call me to ask me this too. Called right after I started the thread.

[KY..]

Originally Posted by Danny83

Exactly and house keeping is by request only at this time. I dont understand myself. I had a detective call me to ask me this too. Called right after I started the thread.

This whole episode makes me think about carrying a portable RING video camera when staying in a hotel now…
Good luck OP!

[HideMyWalletPlease]

Originally Posted by Danny83

Exactly and house keeping is by request only at this time. I dont understand myself. I had a detective call me to ask me this too. Called right after I started the thread.

Yeah, sounds very sketchy. There is no other reasonable explanation other than a hotel employee stole your watch. I’m very sorry this happened to you. You seem like a classy guy who’s had lots of good fortune in life. Thank you for posting the story just to remind us about the risks.

[inadeje]

Originally Posted by Danny83

Exactly and house keeping is by request only at this time. I dont understand myself. I had a detective call me to ask me this too. Called right after I started the thread.

Based upon my previous post and the events, the maid or her accomplices stole your watch. She had no reason, instructions nor authorization to be in a departing guests room prior to checkout. Your room would have been excluded from her first shift cleaning manifest. Rooms excluded from this first shift list are either empty rooms or the guest is leaving. Cleaning staff have an official lunch break after shift 1. At the end of said break they receive a new cleaning manifest for shift two. This list is generated from checkout data derived from the reception system. Cleaners don’t just clean where they wish, instead they receive explicit instructions for each shift.

Once again, so sorry for your misfortune. Maybe try your insurance company, sometimes you do have a period where newly purchased items are automatically covered.

[ArtNouveau]

Sorry to hear. I usually travel with two watches and have generally felt that my hotel room
is pretty safe. My rationale is that the last thing a hotel wants is to have the police come to investigate a theft. I think the hotel will reimburse you regardless of what becomes of the case, they too have insurance.
Interestingly though, I traveled to New York last month and at the last minute decided to just take my Daytona and wear it all the time. Wasn't shopping for another watch but not sure what I would have done had I made a spontaneous purchase.

[BNA/LION]

Sorry Danny. That really sucks my Brother! I know you are always safe and the fact is there are people out there who are not to be trusted.

I hope that things work out for the best and you get compensated for the watch. I'll definitely be more careful when traveling with watches and jewelry.

[m3tek44]

i'm sorry to hear!! This is very frustrating and it can happen to any of us. noone got hurt glad you have insurance. do keep us informed with insurance process.

[Z3ke]

Sorry man, i Hope the watches turn up! Personally I always have the watches on me, ive heard stories of ppl breaking in the hotel safe too. Call me paranoid but i dont regret the decision


Sent from my iPhone using Tapatalk

[Daryl]

Sorry to hear this Danny bro, I hope the hotel with make it right…


Sent from my iPad using Tapatalk

[kieselguhr]

Sounds very frustrating Danny. I won’t be joining in on all the speculating but hope for your sake it gets sorted out sooner rather than later.

[PureCoconut]

Dude I'm sorry. I know this feeling all too well. Also happy to discuss how I've been dealing with a similar situation if you wanna PM me.

[ganiccus]

Obvious inside job since the thieves knew the cameras inside would not record anything, that young cleaning lady doesn't need her job huh? what she needs is to spend her Christmas in a jail cell to teach her some manners and make her come clean on the heist.

[MP777]

Sorry to hear this Danny, hope they make you whole. Worst case I’m sure T will just sell you another one, you’re her favorite customer

[norcalctr]

Sorry to hear this happen to you. Hope the hotel makes up for your loss.

Definitely seems like you were targeted since it happened in such a small time window.

[Randy9999]

Terrible news. Given the circumstances, I would think the hotel will cover this.

[Macnavara]

Originally Posted by dpt.calvin

Yep.

[Jocke]

Originally Posted by Danny83

I have been in Dallas Tx for the past week, I was due to go back home today to California and I left the hotel for about 1 hour went to eat and go put gas in my rental car. I had just finished packing my luggage. So when I came back to the room my suitcase was open and My stuff was rummaged through. The watch and box were gone luckily it was just a blue datejust 41. Serial 1EE53773. Im 100% sure that housekeeping stole the watch.I even stayed at the hotel again today to see if it turns up. I notified the hotel and they called the police. Several police and detectives came and interviewed the only 2 housekeepers. They were not even suppose to be in my room with my stuff in there. Not much more info hotel manager asked me for a invoice of the watch. So do I contact my insurance or Hilton? I had not insured this one yet as I just got it a couple days ago. This is a reminder to my TRF friends be more careful please. Merry Christmas and stay safe guys.

I'm very sorry my friend when things like this happen. Next time put a pic of you in the suitcase so they know what kind of guy they dealing with.

I hope the hotel will make this up for you.

[77T]

Originally Posted by dannymac55

It’s unfortunate threads like this that have me stuffing everything into the room safe anytime I leave the room.

That helps with the random thief who gets in the room (that is, without their crowbar). But…

Corrupt staff members usually know the override code.


Sent from my iPhone using Tapatalk Pro

[77T]

Originally Posted by Danny83

Exactly and house keeping is by request only at this time. I dont understand myself. I had a detective call me to ask me this too. Called right after I started the thread.

Sorry you had this happen - I see you’ve got the right people involved. Of course, let RUSA put it on the theft list. I’ve recovered 2 of the 4 taken in a home burglary - so there’s hope.

As many may know, Hilton will give a franchise to anyone who can fog a mirror, pass the financial report review and pony up the fee. If it is the housekeeper, then likely this isn’t her first rodeo.


Sent from my iPhone using Tapatalk Pro

[Kap007]

Yeah. Someone mentioned but "just a blue datejust". What does that mean?

[brandrea]

Sorry to read this, hope you are made whole Danny

[garyk]

Originally Posted by wb55

Calm down Karen, it was a fair question

You guys. Funny comments

[garyk]

Originally Posted by Danny83

Exactly and house keeping is by request only at this time. I dont understand myself. I had a detective call me to ask me this too. Called right after I started the thread.

Danny, so sorry this happened and forgive me if this was asked already but what are the chances the maid gets arrested?

Good luck to you and hope you have a Merry Christmas anyway!!

[crew]

Nothing to add to all of the above comments Danny other than I’m sorry for your loss. Wishing you a successful recovery.

[ArtieFufkinPolymer]

It maybe worth checking with the police you are dealing with, to see if a report of the stolen watch is being sent to all the pawn stores in the city. Generally The make model and serial number will go into a database And stolen items will be flagged if someone tries to sell it to them.

It may be worth telephoning a few of the pawn shops near the hotel to advise on what happened and leave your details in case someone comes in to try and sell it as it may take a while for the details to be uploaded. Likely the stores will be closed over the Christmas weekend. And you might get lucky in the days leading up to New Year’s Eve.