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Lol-x · 3 February 2024, 11:50 AM

I never say who I am, it tends to make no difference and it's really irrelevant as I just want to be treated like anyone else.

rockysw · 4 February 2024, 09:07 AM

really pathetic from rolex.

Lol-x · 5 February 2024, 12:30 PM

Update - Rolex HQ now estimates 3 weeks for availability of 2 stainless steel Jubilee links to be available and fitted to my bracelet.

EEpro · 5 February 2024, 12:34 PM

Geez. There's some on Chrono and eBay. Any AD near you ?

KatGirl · 5 February 2024, 01:53 PM

Quote:

Originally Posted by Lol-x

Update - Rolex HQ now estimates 3 weeks for availability of 2 stainless steel Jubilee links to be available and fitted to my bracelet.

That’s too bad, Steve. I hope they come in sooner.

Kat

Sent from my iPad using Tapatalk

Lol-x · 5 February 2024, 02:11 PM

Update: Rolex email just received says the watch with links are available for collection upon making an appointment..

KatGirl · 5 February 2024, 02:36 PM

Quote:

Originally Posted by Lol-x

Update: Rolex email just received says the watch with links are available for collection upon making an appointment..

Wow! That’s cool. Please post a wrist shot, after you collect it.

Kat

Sent from my iPad using Tapatalk

cpatab2020 · 5 February 2024, 03:30 PM

Glad it worked out!

Sent from my iPhone using Tapatalk

ROLEX MAN · 5 February 2024, 04:34 PM

check for any scratches!!

1William · 5 February 2024, 10:19 PM

Glad you are getting your watch back. Quite the journey.

Dan Pierce · 5 February 2024, 10:34 PM

Happy to hear they are getting it sorted for you, Steve.

Even if they took the long way 'round the barn.

dP

HL65 · 5 February 2024, 11:02 PM

Quote:

Originally Posted by Lol-x

Update: Rolex email just received says the watch with links are available for collection upon making an appointment..

That’s a a good ending at least!

77T · 5 February 2024, 11:08 PM

Within a span of 2 hours, your RSC went from weeks to “today”.

Silly Season at RSC…

Glad your watch is ready.

Sent from my iPhone using Tapatalk Pro

travisb · 5 February 2024, 11:43 PM

Quote:

Originally Posted by Lol-x

Update: Rolex email just received says the watch with links are available for collection upon making an appointment..

Glad you can put this behind you soon and get back to enjoying your watch.

What an ordeal for a couple of links.

brandrea · 5 February 2024, 11:57 PM

Quote:

Originally Posted by Lol-x

Update - Rolex HQ now estimates 3 weeks for availability of 2 stainless steel Jubilee links to be available and fitted to my bracelet.

Quote:

Originally Posted by Lol-x

Update: Rolex email just received says the watch with links are available for collection upon making an appointment..

Time warp apparently

Glad you finally got this sorted Steve

Joearch · 6 February 2024, 12:18 AM

Quote:

Originally Posted by Lol-x

Update: Rolex email just received says the watch with links are available for collection upon making an appointment..

Now that is progress. Hopefully an appointment will be available soon…..

Calatrava r · 6 February 2024, 12:28 AM

Quote:

Originally Posted by Lol-x

Update: Rolex email just received says the watch with links are available for collection upon making an appointment..

Rolex just realized who you are. LOL

KatGirl · 6 February 2024, 01:24 AM

Quote:

Originally Posted by Calatrava r

Rolex just realized who you are. LOL

That is exactly what I thought. Someone there may be a forum member, or someone here may have contacted them……..

Kat

Sent from my iPad using Tapatalk

favx · 6 February 2024, 01:41 AM

That's some terrible customer service, there is no other way to say it.

Mystro · 6 February 2024, 01:51 AM

Dealing with Rolex is the equivalent of a prostrate exam. Yeah, you have to do it but even if it’s routine, you still feel somewhat violated.

Boaters · 6 February 2024, 05:22 AM

Sorry to hear that Steve but I think the Why is because sadly they can. I personally would climb the tree a little higher but probably would do no good. Good luck my friend.

ROLEX MAN · 6 February 2024, 07:14 AM

Hopefully they put one link per side otherwise it’s out of balance.

And check for burring on the screws, I had my Daytona sized in Switzerland by a very young sales assistant, and it was totally out of balance.

Golden Phoenix · 6 February 2024, 01:36 PM

No matter what the store does now (apart from giving you the links for free :) the damage to their reputation has been done. It is out there for all to see for years and for hopefully other dealers to learn from. Disgraceful conduct that needs to be vigorously condemned.

KatGirl · 6 February 2024, 04:58 PM

Quote:

Originally Posted by ROLEX MAN

Hopefully they put one link per side otherwise it’s out of balance.

And check for burring on the screws, I had my Daytona sized in Switzerland by a very young sales assistant, and it was totally out of balance.

I’ve had 2 watches sized at the AD, by 2 different SAs. In both instances, they removed 2 links, from the same side of the bracelet. I had to redo both, when I got them home. What’s up with that?

Kat

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1st amg · 6 February 2024, 09:19 PM

Quote:

Originally Posted by Lol-x

Update: Rolex email just received says the watch with links are available for collection upon making an appointment..

Jeez Steve, you really must have made that front receptionist shake in her shoes. The security/bully team must have relayed your intimidating and scary demeanor to the upper management that they just wanted to get rid of you and found the links off another watch in for service lol.

Jackie Daytona · 7 February 2024, 02:24 AM

What a silly ordeal. Glad it sounds to have gotten sorted.

mailman · 7 February 2024, 08:07 AM

Quote:

Originally Posted by Lol-x

Update: Rolex email just received says the watch with links are available for collection upon making an appointment..

That’s a good outcome Steve.

Aussiexplorer · 7 February 2024, 09:53 AM

Sounds like a certain Seinfeld episode involving a soup salesman!

EEpro · 7 February 2024, 09:58 AM

Quote:

Originally Posted by Aussiexplorer

Sounds like a certain Seinfeld episode involving a soup salesman!

Post 73

herefortheattachment · 10 February 2024, 03:06 PM

Quote:

Originally Posted by Lol-x

Thanks Dan, yes it could have been a quick and simple transaction..
Quite possibly this will now sadly end up in court.
We have very strong consumer laws to prevent unscrupulous corporate activity.

I am curious if this is still being considered

3 February 2024, 11:50 AM	#91
Lol-x Facilitator Join Date: Nov 2005 Real Name: Steve Location: Omnipresent Posts: 33,587	I never say who I am, it tends to make no difference and it's really irrelevant as I just want to be treated like anyone else. __________________ *Most folks are about as happy as they make up their minds to be.* ~Abraham Lincoln Nothing compares to the simple pleasure of a bike ride. ~John F. Kennedy ROLEXploitation - yeah I'm a victim

5 February 2024, 12:30 PM	#93
Lol-x Facilitator Join Date: Nov 2005 Real Name: Steve Location: Omnipresent Posts: 33,587	Update - Rolex HQ now *estimates* 3 weeks for availability of 2 stainless steel Jubilee links to be available and fitted to my bracelet. __________________ *Most folks are about as happy as they make up their minds to be.* ~Abraham Lincoln Nothing compares to the simple pleasure of a bike ride. ~John F. Kennedy ROLEXploitation - yeah I'm a victim

5 February 2024, 12:34 PM	#94
EEpro 2024 SubLV41 Pledge Member Join Date: Apr 2019 Real Name: Brad Location: Purdue Watch: Daytona Posts: 9,243	Rolex HQ has run out of Jubilee Links Geez. There's some on Chrono and eBay. Any AD near you ? __________________ ♛ ✠ Ω 2FA Active

5 February 2024, 02:11 PM	#96
Lol-x Facilitator Join Date: Nov 2005 Real Name: Steve Location: Omnipresent Posts: 33,587	Update: Rolex email just received says the watch with links are available for collection upon making an appointment.. __________________ *Most folks are about as happy as they make up their minds to be.* ~Abraham Lincoln Nothing compares to the simple pleasure of a bike ride. ~John F. Kennedy ROLEXploitation - yeah I'm a victim

5 February 2024, 04:34 PM	#99
ROLEX MAN 2024 SubLV41 Pledge Member Join Date: Jan 2008 Real Name: Martin Location: Home and Away Watch: you? "YES PLEASE"! Posts: 3,718	check for any scratches!! __________________ *it's not just about telling the time...* *happy rolexing...* I'm just a man with a passion

4 February 2024, 09:07 AM	#92
rockysw "TRF" Member Join Date: Mar 2020 Location: UK Posts: 760	really pathetic from rolex.

5 February 2024, 03:30 PM	#98
cpatab2020 "TRF" Member Join Date: Feb 2022 Location: Massachusetts Posts: 59	Glad it worked out! Sent from my iPhone using Tapatalk

5 February 2024, 10:19 PM	#100
1William 2024 SubLV41 Pledge Member Join Date: Nov 2010 Location: North Carolina Watch: Rolex/Others Posts: 47,776	Glad you are getting your watch back. Quite the journey.

5 February 2024, 10:34 PM	#101
Dan Pierce 2024 Pledge Member Join Date: Dec 2006 Real Name: D'OH! Location: Kentucky Watch: Rolex-1 Tudor-3 Posts: 36,215	Happy to hear they are getting it sorted for you, Steve. Even if they took the long way 'round the barn. dP __________________ TRF Member# 1668 Bass Player in TRF "AFTER DARK" Bar & NightClub Band Commander-in-Chief of The Nylon Nation The Crown & Shield Club Honorary Member of P-Club

5 February 2024, 11:08 PM	#103
77T 2024 SubLV41 Pledge Member Join Date: Dec 2010 Real Name: PaulG Location: Georgia Posts: 42,015	Within a span of 2 hours, your RSC went from weeks to “today”. Silly Season at RSC… Glad your watch is ready. Sent from my iPhone using Tapatalk Pro __________________ Does anyone really know what time it is?

6 February 2024, 01:41 AM	#109
favx Banned Join Date: Mar 2021 Location: USA Posts: 307	That's some terrible customer service, there is no other way to say it.

6 February 2024, 01:51 AM	#110
Mystro 2024 SubLV41 Pledge Member Join Date: Dec 2009 Real Name: The Mystro ;) Location: Central Pa. Posts: 15,510	Dealing with Rolex is the equivalent of a prostrate exam. Yeah, you have to do it but even if it’s routine, you still feel somewhat violated. __________________

6 February 2024, 05:22 AM	#111
Boaters 2024 Pledge Member Join Date: May 2015 Real Name: Mike Location: Pacific Northwest Watch: 116610LV 16710 SD Posts: 10,653	Sorry to hear that Steve but I think the Why is because sadly they can. I personally would climb the tree a little higher but probably would do no good. Good luck my friend.

6 February 2024, 07:14 AM	#112
ROLEX MAN 2024 SubLV41 Pledge Member Join Date: Jan 2008 Real Name: Martin Location: Home and Away Watch: you? "YES PLEASE"! Posts: 3,718	Hopefully they put one link per side otherwise it’s out of balance. And check for burring on the screws, I had my Daytona sized in Switzerland by a very young sales assistant, and it was totally out of balance. __________________ *it's not just about telling the time...* *happy rolexing...* I'm just a man with a passion

6 February 2024, 01:36 PM	#113
Golden Phoenix "TRF" Member Join Date: Jun 2023 Location: Sydney Posts: 10	No matter what the store does now (apart from giving you the links for free :) the damage to their reputation has been done. It is out there for all to see for years and for hopefully other dealers to learn from. Disgraceful conduct that needs to be vigorously condemned.

7 February 2024, 02:24 AM	#116
Jackie Daytona 2024 ROLEX DATEJUST41 Pledge Member Join Date: Oct 2019 Real Name: Brian Location: Nashville Watch: 16750 Posts: 6,618	What a silly ordeal. Glad it sounds to have gotten sorted. __________________ 16750 \| 6516(wife’s) \| 126334 \| 16570 \| SBGA413 \| SRPE33 \| 126610LV

7 February 2024, 09:53 AM	#118
Aussiexplorer "TRF" Member Join Date: Feb 2015 Location: Qld, Australia Posts: 181	Sounds like a certain Seinfeld episode involving a soup salesman!

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