Buyer wants to return submariner, thoughts?

[StuartM1970]

Deadline has passed; silence reigns.
I think my approach gave him an incentive to keep it, or sell it on himself.
The deal stands.
Long live the deal.

[DovyL]

You should definitely let your customer know you will not take it back, he should not expect anything etc, but you will see what you can do, and let him know if you happen to find another buyer.. The is the where the score should be set now, and dont lose track of that.
If you think you can actually list and sell again, but is simply very annoying, then figure out what you think would be a "fair" restocking fee, seeing it as an opportunity for you to make a deal out of this piece yet again. Anything less, you are just hurting yourself taking it back and sitting on it.

People who want to return should be ordering on websites, paying those prices etc.
IMHO the inherent flipsides of cash/forum deals make a no return intrinsic - the same way boutiques have a higher price (the other end of the spectrum).

Keep in mind, letting yourself get stepped on will 1)keep you less safe than you couldve been from being stepped on again, and 2)may undermine the integrity of this type of sale for others (it all adds up)

P.S. I am dealing with this situation myself on a watch I sold right now, and am so far handling it well (mine is actually with a neighborhood friend - the remorse txts came in 1130pm.. beat that)

[ChuckFinlay]

In many, many transactions, I've always given buyers 24hrs if we deal by post, face to face it's yours when we part company.

[Cesium133]

Glad to hear it worked out. And since you offered a solution, you can feel good that you tried to remedy the issue for the buyer and he declined. You get to keep the cash and get the "karma" bump!