Penmanship and handwriting

[Chewbacca]

kudos to the TS on shedding some light and offering a solution to the OP. but fwiw, the OP essentially would have had a 5yr warranty with the TS. i don't think the TS would have left the OP on the hook if thats the date stamp on the card it came with (with email confirmation) so, i think its a win win for both to unwind this deal.

[avantix]

I'm gong to play devil's advocate here....first of all the watch is stickered. If it was sold in April of last year why didn't anyone remove the stickers all this time? Second, there is someone on canwatchco right now that bought a brand new Seadweller this past February from his AD and they goofed on the card and wrote February 2015. The buyer didn't realize until after he left the store. He then went back and they wrote him a letter stating it was 2016. They could have easily just overwritten the 5 into a 6 on the card but elected to write a letter instead. I truly believe the AD goofed on this one on the year ALTHOUGH the future dating the month doesn't make all that much sense. Weird scenario, I would have called Rolex and asked when the card was swiped but then again if it WAS swiped the month and year won't correlate to the swipe date. Good on the seller for taking it back that speaks volumes to his credibility and I wouldn't hesitate to buy from him.

[tritium8]

Didn't the seller use to go by sohail?

[Daryl]

Originally Posted by tritium8

Didn't the seller use to go by sohail?

Yes

[05carbondrz]

Originally Posted by seand442

Very interesting. Looks like it will be resolved but it's not just the 5/6 that looks funky. The entire 2015/6 look like someone wrote over it. I think anyone dropping that several thousand on a watch should be septic all about a warranty dated in the future.

The entire 2015 was written over in an attempt to blend in the change to the "5".

[versatile1]

Originally Posted by mmutte

It was my understanding that the cards are swiped at the AD upon purchase; therefore, it shouldn't matter what is written on the card and based on this fact whether tampered with or not (which it looks to me as being tampered with) it should register the original sales date once swiped again.

I am correct in saying this??

You are correct but even still, the buyer only has a 1 yr warranty rather then the 5 that he's paid for

[versatile1]

Originally Posted by avantix

I'm gong to play devil's advocate here....first of all the watch is stickered. If it was sold in April of last year why didn't anyone remove the stickers all this time? Second, there is someone on canwatchco right now that bought a brand new Seadweller this past February from his AD and they goofed on the card and wrote February 2015. The buyer didn't realize until after he left the store. He then went back and they wrote him a letter stating it was 2016. They could have easily just overwritten the 5 into a 6 on the card but elected to write a letter instead. I truly believe the AD goofed on this one on the year ALTHOUGH the future dating the month doesn't make all that much sense. Weird scenario, I would have called Rolex and asked when the card was swiped but then again if it WAS swiped the month and year won't correlate to the swipe date. Good on the seller for taking it back that speaks volumes to his credibility and I wouldn't hesitate to buy from him.

One thing you are failing to explain away is the fact that not only did the AD "accidentally" write 2015 instead of 16 but he also wrote April instead of March??
Really? Plus threw in a red warranty tag just for giggles?

[crowncollection]

Good on the seller for making it right. Clearly altered IMHO


Sent from my iPhone using Tapatalk

[RMC12]

Originally Posted by jrs146

I'm a firm believer in over-disclosure and this warranty card very much warrants one.

However, as buyers we tend to forget that these sellers may look at dozens and dozens of warranty cards a day. They do not scrutinize the details as much as the buyer. It would be easy for this to go unnoticed at first glance.

That being said... Once it was noticed the seller offered a full refund. That's the right thing to do and should be reflected in a positive manor here on this forum.

x2

[Touring]

Originally Posted by avantix

first of all the watch is stickered. If it was sold in April of last year why didn't anyone remove the stickers all this time?

Because it was either purchased to flip or was part of a private collection as a safe queen? No different than any of the watches you see listed on this forums or others.

Red flags in this story:
-red chronometer tag = purchased before July 1, 2015. I don't buy that after 8 months, the AD still hadn't changed over the tags
-future dating???
-the obvious overwriting, as illustrated by the sleuths in this thread

Also, if the AD makes a mistake on the card, they have the option of sending it back to Rolex for a new one.

At the end of the day, at least the OP is getting a refund.

[Nav01L]

Thing I know for a fact is that this has not been executed on 24 April 2016, unless of course your seller is Marty Mc Fly


Skickat från min iPhone med Tapatalk

[kamonjj]

Sohais has been a standup seller for me. I bought a PO from him recently and it was a smooth transaction. If he offered to take it back or swap it out, it's good to go. He's a wholesaler, not an individual. Things happen


Sent from my iPhone using Tapatalk

[avantix]

Originally Posted by versatile1

One thing you are failing to explain away is the fact that not only did the AD "accidentally" write 2015 instead of 16 but he also wrote April instead of March??
Really? Plus threw in a red warranty tag just for giggles?

I noticed there was an extra sentence in your original reply on the email notification I received. Glad you removed it.

[avantix]

Originally Posted by Touring

Because it was either purchased to flip or was part of a private collection as a safe queen? No different than any of the watches you see listed on this forums or others.

Red flags in this story:
-red chronometer tag = purchased before July 1, 2015. I don't buy that after 8 months, the AD still hadn't changed over the tags
-future dating???
-the obvious overwriting, as illustrated by the sleuths in this thread

Also, if the AD makes a mistake on the card, they have the option of sending it back to Rolex for a new one.

At the end of the day, at least the OP is getting a refund.

Agreed, there are too many red flags aside from just a typo on the year.

[Patton250]

I think some of you guys are looking too deeply into this. The trusted seller has been a member here for a long time and has over 9000 posts. Others have told of their experience of buying from him that were extremely positive. It's almost like a jury here. Seems to me there was a basic misunderstanding in the initial communication. The OP is dealing with a grey dealer. It's not the same as dealing with an AD. I have bought four of my Rolexes from gray dealers. It is nowhere near the same experience as buying from an AD. The warranty cards had other peoples names on them and with a couple of them I had to pull teeth just to get the proper booklets sent to me. That's what happens when you save 20 to 30%. The trusted seller posted on this very thread and said he would give the OP back his money if that's what he wanted. What happened with the warranty card seems so trivial compared to the savings the OP got as well as I'm sure he still gets a warranty from the trusted seller. It's not some sort of warranty card conspiracy happening.

[Sarko]

The date is changed I can bet you on this one. Who changed the date thats a different stroy, maybe the seller got it is like this who knows.
Anyway, when you buy the new rolex at AD with the new swipe warranty cards the date on the card must match the date when the card is swiped (day of sales). And one month in advance is not possible anymore with the new cards. I have friend working at AD and I asked 2 weeks ago when purchasing YM to put 24 april (my birthday) on the card. He could not do it due to the new rules. Blanco card was still possible but they need to swipe the card and register the date of purchase.

[antbkny]

if you are happy with the watch itself, use this issue with the warranty card as a negotiating point and get a few hundred bucks back. the watch itself is what actually matters.

[Etschell]

Originally Posted by antbkny

if you are happy with the watch itself, use this issue with the warranty card as a negotiating point and get a few hundred bucks back. the watch itself is what actually matters.

i agree with that in theory. but if the watch stopped working and had a major issue a few hundred isnt going to cover it. i think OP did the right thing in sending it back.

[antbkny]

Originally Posted by Etschell

i agree with that in theory. but if the watch stopped working and had a major issue a few hundred isnt going to cover it. i think OP did the right thing in sending it back.

the watch is still covered under warranty though, I would assume starting in 2015. But I get what you're saying.

[Abdullah71601]

Originally Posted by Patton250

I think some of you guys are looking too deeply into this. The trusted seller has been a member here for a long time and has over 9000 posts. Others have told of their experience of buying from him that were extremely positive. It's almost like a jury here. Seems to me there was a basic misunderstanding in the initial communication. The OP is dealing with a grey dealer. It's not the same as dealing with an AD. I have bought four of my Rolexes from gray dealers. It is nowhere near the same experience as buying from an AD. The warranty cards had other peoples names on them and with a couple of them I had to pull teeth just to get the proper booklets sent to me. That's what happens when you save 20 to 30%. The trusted seller posted on this very thread and said he would give the OP back his money if that's what he wanted. What happened with the warranty card seems so trivial compared to the savings the OP got as well as I'm sure he still gets a warranty from the trusted seller. It's not some sort of warranty card conspiracy happening.

Not entirely accurate. The warranty card was altered, which may void the warranty. The suspected original date is a year past and only gives 2 remaining years warranty, not 5 years. These are all substantial problems with the sale. A void or short warranty is a big deal regardless of discount.

Also, if you read back a few years, there were other trusted sellers that went bad. The forum is rightly sensitive to the risk of a trusted seller no longer being entirely trustworthy.

The seller is doing all the right things with his customer (the OP). But, how is he preventing recurrence of this issue in future sales? Surely buyer beware shouldn't be the answer to that question.

[Etschell]

Originally Posted by antbkny

the watch is still covered under warranty though, I would assume starting in 2015. But I get what you're saying.

that 1 year he paid for could be worth anything from $0 to a few thousand dollars. that was the point. it is unfair to ask the seller to discount anything more than a few hundred (most agree) so there is little to no upside there for the risk reward.

[Ferdelious]

Good to see the seller make it right without hesitation. I can understand how this one could slip through the cracks especially if it's a supplier he deals with often. The date looks off from the original picture but it wasn't until the photo was altered that it become conclusive. I'm not sure how meticulously sellers inspect warranty cards but I doubt they are going to those extremes.

[Abdullah71601]

Originally Posted by Ferdelious

Good to see the seller make it right without hesitation. I can understand how this one could slip through the cracks especially if it's a supplier he deals with often. The date looks off from the original picture but it wasn't until the photo was altered that it become conclusive. I'm not sure how meticulously sellers inspect warranty cards but I doubt they are going to those extremes.

I wouldn't call it extreme to question a date that didn't happen yet combined with a red tag. Post dating may happen, but it would need a green tag for that to be true. Wrong tag for the date would have pinged on my radar even if I looked at 50 of these a day.

The TS did right with his customer, and is to be commended from his prompt response. But it's a strange anomaly to be missed.

[TK-710]

Patton is right. The RSC won't question any of this once you explain how you bought from a TS on TRF with over 9,000 post and plenty of positive reviews from anonymous posters. At that point, without any further questions, they will honor the five year warranty starting from the forged date. Red tag green tag it makes no difference with 9,000 posts on TRF.

[Tudor66]

This is certainly a popular thread- 5,100 views in a 24 hour period...

I like seeing things getting resolved quickly when it comes Rolex purchases...!

[kingSubTT]

Why did Sohail change 'L' to 'S'?
Sohail to sohais?

[Ferdelious]

Originally Posted by Abdullah71601

I wouldn't call it extreme to question a date that didn't happen yet combined with a red tag. Post dating may happen, but it would need a green tag for that to be true. Wrong tag for the date would have pinged on my radar even if I looked at 50 of these a day.

The TS did right with his customer, and is to be commended from his prompt response. But it's a strange anomaly to be missed.

True about the green tag, I failed to remember the watch came with the wrong tag.

And by extreme, I meant taking pictures of the card and altering it with different lighting as was done here by OP and Jocke.

[anothernewphone]

Originally Posted by kingSubTT

Why did Sohail change 'L' to 'S'?
Sohail to sohais?

You can't prove that he did it, maybe it was the AD!

[cdmorenot]

Originally Posted by anothernewphone

You can't prove that he did it, maybe it was the AD!

He was talking about his username.

Sent from my SM-N920T using Tapatalk

[anothernewphone]

Originally Posted by cdmorenot

He was talking about his username.

Sent from my SM-N920T using Tapatalk

and I was making a joke