Why the AD hate?

[coralfarmer84]

For me it’s simple.... the lies

I’ve heard everything from “we haven’t gotten a single one in” after being on a list for numerous watches for roughly two years. They then follow it up with “we are still looking out for you” ok.... Just tell it like it is.... simple

[squatchy]

Originally Posted by Largoshark

To be clear, what you are now referring to is a potential flipper, and you made no such distinction in your previous reply. In fact it was very clear that you were using "joe-schmos" to refer to any non-VIP, walk-in client. Thus I feel that Marcjvr's greivance was well founded.

Let's not forget that Rolex watches were advertised as the working man's watch. Something for the average person (read joe-schmo) to work hard and aspire to, especially the SS professional models. So the fact that these same watches are now considered rewards for the top one percent for spending ungodly amounts of money on full PM pieces is more than a little frustrating.

If we have a new local client interested in acquiring their first Rolex, I can assure you they receive the utmost respect and same Rolex treatment, as they are the future of the brand. As a young professional myself with an affinity for watches, I share and relate to the frustration. I simply misspoke, But it's easy to hate AD's, so do so if you must.

[Tha Baron]

Great, I was holding my breath hoping this thread wouldn’t cross over to page 5

[squatchy]

Originally Posted by Calatrava r

People who are mad at ADs are upset that they cannot obtain the watch they want in a reasonable time, they cannot try on a certain watch to make up their mind, many salespeople are overrun with requests they cannot fulfill and have lost their professional edge and they see ad promotions regularly on the scarcest of watches. Everything else is irrelevant were the watches plentiful. The shortages lead to tough decisions on who gets what and the ones who do not get are expectably irate. The AD is local and easy to dislike where you did not score. People forget Rolex could simply up the production of the SS sports line which would totally end the flipping and reselling on line. Odds are good if the watches were plentiful not many would want them. Funny how that works. Notice how so many "hot" watches get flipped. There was never any real love there, just timing and contacts.

THIS. The inquiries are overwhelming. If we could fulfill every request we most certainly would. As a businessperson, if you're faced with 100 people who want a watch (one that we are allocated 2-3/year) how would YOU choose?

[TswaneNguni]

Rolex ADs dont have what you want ?? No problem ...Jaeger leCoultre,IWC,Panerai etc creates some beautiful references.
New Omega 300m Diver at the price and discount is a steal !! Beautiful, quality design .

[TswaneNguni]

Originally Posted by squatchy

THIS. The inquiries are overwhelming. If we could fulfill every request we most certainly would. As a businessperson, if you're faced with 100 people who want a watch (one that we are allocated 2-3/year) how would YOU choose?

Not the flipper who runs to the grey for a quick and handy profit .

[filsgreen]

Originally Posted by squatchy

If we have a new local client interested in acquiring their first Rolex, I can assure you they receive the utmost respect and same Rolex treatment, as they are the future of the brand. As a young professional myself with an affinity for watches, I share and relate to the frustration. I simply misspoke, But it's easy to hate AD's, so do so if you must.

I'll be walking into an AD on 28th. I want a Rolex watch, not a hot or super hot model, to be fair, after reading the posts over the past few days, I wouldn't even bother asking for one. I wouldn't want to incur the wrath of the SA. No I just want an Explorer 2, but I assure you, I'm not the future of the brand. At nearly 60, I'm hoping to live to get one, if I'm on a list.

I have to agree though, the phone conversation with the chap from Robinson's was nothing less than respectful, helpful and above all professional. We have another AD in Liverpool, but I'm going to deal with Robinson's, because they never treated me as a newbie, but as a valued customer.

[squatchy]

Filsgreen, The Explorer II is a great watch, and you shouldn't have much trouble sourcing that. I wish you luck!
I'm certainly eating crow on the "Joe Schmo" phrase... can we move on and be friends? :)

[filsgreen]

Sound mate.

[Recht]

The AD and the grey are in bed together. The Ad sells the hot watch to his friend who flips it for over MSRP and splits the additional profit. Any who believes anything differently needs to take another look.

[watchmaker]

Originally Posted by Recht

The AD and the grey are in bed together. The Ad sells the hot watch to his friend who flips it for over MSRP and splits the additional profit. Any who believes anything differently needs to take another look.

Every AD and every reseller? Everywhere?

I assume you have evidence of this beyond internet conspiracies.

[skhan007]

Originally Posted by Recht

The AD and the grey are in bed together. The Ad sells the hot watch to his friend who flips it for over MSRP and splits the additional profit. Any who believes anything differently needs to take another look.

Originally Posted by watchmaker

Every AD and every reseller? Everywhere?

I assume you have evidence of this beyond internet conspiracies.

I believe this is the plot of the next Dan Brown book. You know, secret societies, subterranean rituals, wearing golden crowns, drinking from chalices, splitting of profits, etc. Robert Langdon will uncover it all.

[watchmaker]

Originally Posted by skhan007

I believe this is the plot of the next Dan Brown book. You know, secret societies, subterranean rituals, wearing golden crowns, drinking from chalices, splitting of profits, etc. Robert Langdon will uncover it all.

I’ll wait for the movie. Let Tom Hanks work his magic.

[Moggo]

Originally Posted by squatchy

If we have a new local client interested in acquiring their first Rolex, I can assure you they receive the utmost respect and same Rolex treatment, as they are the future of the brand. As a young professional myself with an affinity for watches, I share and relate to the frustration. I simply misspoke, But it's easy to hate AD's, so do so if you must.

I’m assuming you work at an AD?

Great, all this rubbish can finally be put to bed.....what is the truth behind ‘the list’ and how are watches actually allocated to customers?

Please tell because these threads and the lies we are being told really are boring and ruining the ‘Rolex Experience’.


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[SamP]

Quote from OP.

“If you cannot see how this is losing money, you should not even engage in this conversation.”


Hey bud, I think this issue arose due to a lacking in being precise with your thoughts. It’s fair enough for a reader to take your words as they are.
The AD is not loosing money. They buy low and sell higher - thus making a profit.
Did you mean the AD is loosing the potential to make more money?
If so, yes of course they are. That’s life.
BTW, I agree the AD owes allegiance to their regulars. That’ good business.
Regards

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[SlideRacker]

Originally Posted by squatchy

THIS. The inquiries are overwhelming. If we could fulfill every request we most certainly would. As a businessperson, if you're faced with 100 people who want a watch (one that we are allocated 2-3/year) how would YOU choose?

We’re all well aware of the supply/demand issue. The problem I have is the the games ADs play and all the BS information they spew. When I ask what it takes to score a Pepsi don’t tell me you have to be a good customer then not tell me what it takes to be a good customer. Also don’t insult me with ridiculous money losing bundles when I’m clearly better off buying a single SS piece in the grey market.

Sorry you ran into an angry mob here but if ADs would simply be more open and honest and not use the current market situation to further bilk customers, we’d all respect them a lot more.

[Moggo]

Originally Posted by SlideRacker

We’re all well aware of the supply/demand issue. The problem I have is the the games ADs play and all the BS information they spew. When I ask what it takes to score a Pepsi don’t tell me you have to be a good customer then not tell me what it takes to be a good customer. Also don’t insult me with ridiculous money losing bundles when I’m clearly better off buying a single SS piece in the grey market.

Sorry you ran into an angry mob here but if ADs would simply be more open and honest and not use the current market situation to further bilk customers, we’d all respect them a lot more.

This exactly, BE HONEST.

The only reason I can see that they are not is because either the SA don’t know the rules anymore or they realise how unethical it sounds.


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[teck21]

Originally Posted by Moggo

This exactly, BE HONEST.

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Well, what would you like to hear from your AD in this regard? An example might be good so ADs could perhaps get a feel of what would, quite frankly be least offensive to a wannabe owner?

Because there is nothing they could say that they are allowed to say that could be pleasant to your ears.


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[Skylife]

Originally Posted by Moggo

I’m assuming you work at an AD?

Great, all this rubbish can finally be put to bed.....what is the truth behind ‘the list’ and how are watches actually allocated to customers?

Please tell because these threads and the lies we are being told really are boring and ruining the ‘Rolex Experience’.


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The list is real. However it is reasonable to not add anymore people into the list too. Imagine you get 5 PCs of the hot model 1 year and the list is already have 200 people on it. When are all people going to get the piece they want? They start to think that the list is fake after 2 or 3 years and tend to think that the AD is giving empty promises.

[SlideRacker]

Originally Posted by teck21

Well, what would you like to hear from your AD in this regard? An example might be good so ADs could perhaps get a feel of what would, quite frankly be least offensive to a wannabe owner?
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“I have too many people on the waitlist already and I can’t add any more. I’m sorry I can’t help you but demand is just too overwhelming for the professional sport models”

What is so hard about that?

[Moggo]

Originally Posted by Skylife

The list is real. However it is reasonable to not add anymore people into the list too. Imagine you get 5 PCs of the hot model 1 year and the list is already have 200 people on it. When are all people going to get the piece they want? They start to think that the list is fake after 2 or 3 years and tend to think that the AD is giving empty promises.

If this were the case that’s fine but the list moves, I was 3 on the list as stated in a received email, now goodness knows where, they won’t say.




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[Moggo]

Originally Posted by teck21

Well, what would you like to hear from your AD in this regard? An example might be good so ADs could perhaps get a feel of what would, quite frankly be least offensive to a wannabe owner?

Because there is nothing they could say that they are allowed to say that could be pleasant to your ears.


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The truth, I’m not easily offended.....

‘Unfortunately you are not important enough to our business’

‘You will never get one from us’

That’s fine.....


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[Moggo]

On a side note, just had a lovely chat with a Tudor AD about the GMT.

Told honestly, about a 2 year wait, 60 people on the list, list is done chronologically.

No problem, had a laugh and moved on, all good.


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[TswaneNguni]

Originally Posted by teck21

Because there is nothing they could say that they are allowed to say that could be pleasant to your ears.

Dont agree.If the buyer has no chance of getting a blue skyd,little ss daytona,blro,blrn etc. be frank and honest and nobody waste each others time.

I was told by an AD that my chances of getting a blue skyd is very little .Great.I am not the only client.No problem.
Meanwhile I bought a SubC / Expl II Polar and two DJ41s from other ADs.
Its a two way street and the one with the cash in hand always have the power.Buyers seem to forget that

I feel there are too many a$$ creeping buyers in Rolex world these days .

[interestedwatcher]

I guess if you find a good AD its all good, but that seems to be a difficult proposition.

[Art 1]

Originally Posted by Moggo

On a side note, just had a lovely chat with a Tudor AD about the GMT.

Told honestly, about a 2 year wait, 60 people on the list, list is done chronologically.

No problem, had a laugh and moved on, all good.


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Which Gmt Tudor?

[timepieceluvr]

It’s a sense of entitlement. I want something, I have money, give it to me.

Unfortunately in this game this approach doesn’t work.

It requires a more clever process and there just aren’t enough clever people.

When people can’t get their expectations met they lash out with all kinds of emotional vitriol.


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[teck21]

Originally Posted by interestedwatcher

I guess if you find a good AD its all good, but that seems to be a difficult proposition.

I actually think there might be more good ADs who really do their best to balance customer welfare against their own need for profit.

But the minority who are downright unscrupulous or haughty create such an unpleasant experience that the customer feels compelled to rant here, which simply amplifies the ill feeling towards all ADs.


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[Moggo]

Originally Posted by Art 1

Which Gmt Tudor?

Yep Tudor GMT.


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[Moggo]

Originally Posted by timepieceluvr

It’s a sense of entitlement. I want something, I have money, give it to me.

Unfortunately in this game this approach doesn’t work.

It requires a more clever process and there just aren’t enough clever people.

When people can’t get their expectations met they lash out with all kinds of emotional vitriol.


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So what is this mystical clever approach you speak of? Spend s**tloads on stuff you don’t want?

Please enlighten us less clever ones.


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