The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX


Go Back   Rolex Forums - Rolex Forum > Rolex & Tudor Watch Topics > Rolex General Discussion

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 13 August 2020, 10:43 PM   #1
zen123
"TRF" Member
 
zen123's Avatar
 
Join Date: Feb 2016
Location: UK
Posts: 396
RSC UK fail follow up

For those that don't know the story, I took my LV for service via AD & with explicit instructions to RSC not to polish the watch but they did.

So got the call yesterday to collect my Kermit after servicing. I've attached a couple of before and after pictures of my watch. As can clearly see the polished watch has lost all of it original sharp edges and has gained the infamous Bexley bevel. Even the definition of the Rolex crown on the clasp has diminished.

The AD was very apologetic but it wasn't their fault. I was offered a few incentives to soften my disappointment but as for RSC, still waiting to hear back from them.

Sent from my ELE-L29 using Tapatalk
zen123 is offline   Reply With Quote
 

Tags
customer service , service centre


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

My Watch LLC

WatchesOff5th

DavidSW Watches

Takuya Watches

OCWatches

Asset Appeal

Wrist Aficionado


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2024, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.