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sergio27 · 1 April 2010, 12:03 AM

I have an SD and it is running a little fast. On Monday I was two minutes ahead and on Thursday I am 3 minute ahead. The watch is still under warranty. If I send it to Rolex will they charge me? Is it worth it to send in?

BGRINDEL · 1 April 2010, 12:09 AM

Yes, Rolex will regulate the watch for you. If the watch is brand new, within a few months, I would wait a while to see if the watch "settles in". If not, check if you AD has a Rolex tech / watchmaker. Some can regulate the watch while you wait. If you send it to Rolex (service center), it may take a few weeks.

PoohAndPiglet · 1 April 2010, 12:26 AM

If you send it to the service center to be regulated, will Rolex automatically replace any parts that have been scratched (eg the crystal or bezel) for free?

moviefreak · 1 April 2010, 12:32 AM

Quote:

Originally Posted by PoohAndPiglet

If you send it to the service center to be regulated, will Rolex automatically replace any parts that have been scratched (eg the crystal or bezel) for free?

nope.. why would they do that... When you change the oil in the car they do not paint it again for you..

User Name · 1 April 2010, 12:41 AM

Quote:

Originally Posted by moviefreak

nope.. why would they do that... When you change the oil in the car they do not paint it again for you..

Last time I went to the dealership for a front end noise, I received my car back about a week later and it was a different color, had navagation, replaced the tires, and had a full tank.........

Neil

sergio27 · 1 April 2010, 03:19 AM

Quote:

Originally Posted by user name

last time i went to the dealership for a front end noise, i received my car back about a week later and it was a different color, had navagation, replaced the tires, and had a full tank.........

Neil

rofl lol!

And thanks for the tips I will wind it and try. Thanks guys!

sakuraba · 1 April 2010, 12:36 AM

Quote:

Originally Posted by PoohAndPiglet

If you send it to the service center to be regulated, will Rolex automatically replace any parts that have been scratched (eg the crystal or bezel) for free?

They would do this when you have it serviced, and only if the crystal is in bad shape. Of course, by service time, the warranty would have long expired.

SLS · 1 April 2010, 12:40 AM

I am sure that if you offer to pay for a new crystal they would change it for you, expect about $150 to have it replaced.
Scott

Ed Rooney · 1 April 2010, 01:06 AM

Just call around to jewelers and see if someone has a Rolex certified watchmaker in house. It's maybe $30-50 to have it regulated. I have mine done with a pressure test each spring.

padi56 · 1 April 2010, 01:09 AM

Quote:

Originally Posted by sergio27

I have an SD and it is running a little fast. On Monday I was two minutes ahead and on Thursday I am 3 minute ahead. The watch is still under warranty. If I send it to Rolex will they charge me? Is it worth it to send in?

First you cannot test any watch for accuracy that way,first wind watch fully 40 full crown turns clockwise.Then set watch with a reliable time source,wear as normal.Check time daily with same setting source over 5 days then average out the lose or gain over those 5 days.The COSC spec is a average of -4 to + 6 seconds a day.And regulation is only a 30 minute job if needed, if AD has in house watchmaker or live near a RSC they could do it while you wait there will be no charge for simple regulation.

Tools · 1 April 2010, 01:41 AM

I'll agree with Padi..

Make sure that you do a proper test with a proper standard time source.. It would help your watmaker tremendously if he knows exactly what the watch is doing......

hsfrank · 1 April 2010, 01:34 AM

My GMT IIc was consistently losing time. Under warranty , I sent to Rolex NYC. Had it back in two weeks. Keeping time right on the button.

1 April 2010, 12:03 AM	#1
sergio27 "TRF" Member Join Date: Feb 2010 Real Name: Sergio Location: Sunrise, FL Watch: Rolex SD Posts: 92	Under warrrant and not under COSC standard I have an SD and it is running a little fast. On Monday I was two minutes ahead and on Thursday I am 3 minute ahead. The watch is still under warranty. If I send it to Rolex will they charge me? Is it worth it to send in?

1 April 2010, 12:40 AM	#8
SLS "TRF" Member Join Date: Aug 2006 Real Name: Scott Location: GMT -7 Watch: GMT's & Sub's Posts: 10,401	I am sure that if you offer to pay for a new crystal they would change it for you, expect about $150 to have it replaced. Scott __________________ "The bitterness of poor quality remains long after the sweetness of lower price is forgotten." -Benjamin Franklin Member No. 922

1 April 2010, 01:41 AM	#11
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,514	I'll agree with Padi.. Make sure that you do a proper test with a proper standard time source.. It would help your watmaker tremendously if he knows exactly what the watch is doing...... __________________ (Chill ... It's just a watch Forum.....) NAWCC Member Last edited by Tools; 1 April 2010 at 03:39 AM..

1 April 2010, 01:34 AM	#12
hsfrank "TRF" Member Join Date: Jan 2009 Real Name: Herbert Frank Location: Middletown,De Watch: President Posts: 1,641	My GMT IIc was consistently losing time. Under warranty , I sent to Rolex NYC. Had it back in two weeks. Keeping time right on the button. __________________ Time and Tide wait for no man Rolex Cellini 4133 Tudor North Flag HERS: Rolex TTDJ

1 April 2010, 12:09 AM	#2
BGRINDEL "TRF" Member Join Date: Dec 2008 Location: Arizona Posts: 452	Yes, Rolex will regulate the watch for you. If the watch is brand new, within a few months, I would wait a while to see if the watch "settles in". If not, check if you AD has a Rolex tech / watchmaker. Some can regulate the watch while you wait. If you send it to Rolex (service center), it may take a few weeks.

1 April 2010, 12:26 AM	#3
PoohAndPiglet Member Join Date: Mar 2010 Location: Philadelphia Posts: 52	If you send it to the service center to be regulated, will Rolex automatically replace any parts that have been scratched (eg the crystal or bezel) for free?

1 April 2010, 01:06 AM	#9
Ed Rooney "TRF" Member Join Date: Aug 2007 Location: Annapolis, MD Watch: Sea-Dweller 16600 Posts: 5,081	Just call around to jewelers and see if someone has a Rolex certified watchmaker in house. It's maybe $30-50 to have it regulated. I have mine done with a pressure test each spring.

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