The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX


Go Back   Rolex Forums - Rolex Forum > Rolex & Tudor Watch Topics > Rolex General Discussion

Reply
 
Thread Tools Display Modes
Old 10 June 2010, 04:38 AM   #1
SSSS
"TRF" Member
 
Join Date: May 2010
Location: USA
Posts: 198
Warantee Service for a Trusted Seller Purchase?

Has anyone ever tried to get warantee service from a RSC center on a BNIB purchase from a trusted seller?

If so, was the warantee work completed without a problem? Anyone ever have a problem?? Does the RSC require a receipt from an AD or is a warantee card stamped by the AD sufficient? I'm assuming here your trusted seller puchase won't come with a receipt from the AD that stamped the card.

Also can you go to the AD that stamped the warantee card for minor issues such as adjusting the bracelet or adjusting the watches accuracy if it was too fast for example?

Thanks in advance for all replies.
SSSS is offline   Reply With Quote
Old 10 June 2010, 04:54 AM   #2
mikefrmnj
Member
 
Join Date: Jan 2008
Location: NJ USA
Posts: 267
Minor adjustment, I would just go to the dealer. I had my YM taken care of free of charge after a year out of warranty. They wanted a copy of the reciept and warranty card. If they made me pay out of pocket it would have been over 1500 bucks.
mikefrmnj is offline   Reply With Quote
Old 10 June 2010, 05:11 AM   #3
Ebruner
"TRF" Member
 
Ebruner's Avatar
 
Join Date: Sep 2009
Real Name: Eddie
Location: Kentucky
Watch: 118208
Posts: 2,510
Without an AD receipt you are probably out of luck on Warranty work.


-Eddie
__________________
Ebruner is offline   Reply With Quote
Old 10 June 2010, 05:39 AM   #4
MortgageGuy
"TRF" Member
 
MortgageGuy's Avatar
 
Join Date: Jun 2009
Real Name: Adam
Location: Orlando, Florida
Watch: Me
Posts: 9,935
Good question, I have heard both stories as to this, I am interested in hearing the replies as well. I would personally think that as long as its US AD if you live in US you would be ok but who knows...
__________________
The richest people in the world look for and build NETWORKS, Everyone else looks for work... Robert Kiyosaki
MortgageGuy is offline   Reply With Quote
Old 10 June 2010, 07:48 AM   #5
MoonDogJerry
"TRF" Member
 
MoonDogJerry's Avatar
 
Join Date: May 2010
Real Name: Jerry
Location: Kansas City
Watch: Tower, All Along
Posts: 142
I just had a warranty regulation done by the NY RSC. They wanted a copy of the warranty and receipt which are dated. The cost was $0 and received the green pouch and cloth.
http://************/attachment.php?atta...1&d=1276120078
Attached Images
 
__________________
"Life is what happens to you while you're busy making other plans."
John Lennon
MoonDogJerry is offline   Reply With Quote
Old 10 June 2010, 08:06 AM   #6
SSSS
"TRF" Member
 
Join Date: May 2010
Location: USA
Posts: 198
Was your receipt from the trusted seller or the AD?

Quote:
Originally Posted by MoonDogJerry View Post
I just had a warranty regulation done by the NY RSC. They wanted a copy of the warranty and receipt which are dated. The cost was $0 and received the green pouch and cloth.
http://************/attachment.php?atta...1&d=1276120078
SSSS is offline   Reply With Quote
Old 10 June 2010, 08:11 AM   #7
Johny
"TRF" Member
 
Johny's Avatar
 
Join Date: Mar 2010
Real Name: john
Location: Scotland
Watch: sub 16610Lv
Posts: 13,523
Quote:
Originally Posted by SSSS View Post
Was your receipt from the trusted seller or the AD?
good point. i would also like to know more on this subject. relevant and interesting. j
Johny is offline   Reply With Quote
Old 10 June 2010, 08:26 AM   #8
MoonDogJerry
"TRF" Member
 
MoonDogJerry's Avatar
 
Join Date: May 2010
Real Name: Jerry
Location: Kansas City
Watch: Tower, All Along
Posts: 142
Quote:
Originally Posted by SSSS View Post
Was your receipt from the trusted seller or the AD?
It was from an AD in Barbados. The warranty is in French.
__________________
"Life is what happens to you while you're busy making other plans."
John Lennon
MoonDogJerry is offline   Reply With Quote
Old 10 June 2010, 08:42 AM   #9
SSSS
"TRF" Member
 
Join Date: May 2010
Location: USA
Posts: 198
OK. Others will correct me if I'm wrong but when buying from a trusted seller, the warantee card will be stamped by the AD but the receipt will be from the trusted seller.

If that is the case, will the RSC honor the two year warantee? Still not clear to me.

Quote:
Originally Posted by MoonDogJerry View Post
It was from an AD in Barbados. The warranty is in French.
SSSS is offline   Reply With Quote
Old 10 June 2010, 08:47 AM   #10
Johny
"TRF" Member
 
Johny's Avatar
 
Join Date: Mar 2010
Real Name: john
Location: Scotland
Watch: sub 16610Lv
Posts: 13,523
Quote:
Originally Posted by SSSS View Post
OK. Others will correct me if I'm wrong but when buying from a trusted seller, the warantee card will be stamped by the AD but the receipt will be from the trusted seller.

If that is the case, will the RSC honor the two year warantee? Still not clear to me.
x2
Johny is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Wrist Aficionado

My Watch LLC

WatchesOff5th

DavidSW Watches

Takuya Watches

OCWatches


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2024, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.