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RBR76 · 8 October 2010, 12:18 AM

I discovered that the smooth brushed surface can chip off leaving a smooth mark that can be seen under light.

It happened at the buckle area above the Rolex crown.

I was quite annoyed and brought it to RSC and they polished it off.

They refused to change a new buckle.

Quite annoyed that i have to polish a new watch.

Now, i noticed another small chipped surface at one of the link. Not very visible under light though.

How can this happen? No QA or poor finishing?

ParisDakarBmw · 8 October 2010, 12:32 AM

Steel is the same wheter brushed or polished.

What did you do to the watch to cause the damage?

There have been issues regarding bad steel batches, but no mention of brittle crumbling type problems.

If it happens on the inside of the bracelet that's a big problem. If you dinged it, and think it should be more reliable, keep an eye on it. Maybe you smacked it pretty good, and didn't realize it.

SLS · 8 October 2010, 01:04 AM

How about some pics of the damaged area. This would be a first for me, I have never heard of steel chipping off a Rolex...dings & scrapes, yes, but chips no.
Scott

Wolfgang427 · 8 October 2010, 08:24 AM

Quote:

Originally Posted by SLS

How about some pics of the damaged area. This would be a first for me, I have never heard of steel chipping off a Rolex...dings & scrapes, yes, but chips no.
Scott

Agree please post pics, as I've never seen steel chip...

rockyn · 8 October 2010, 11:50 AM

Please post some pics of the chip.

Shade · 8 October 2010, 12:09 PM

Yeah, me too, I never heard of a chipped rolex unless it was smashed real hard.

RBR76 · 8 October 2010, 03:42 PM

Sorry, no pics.

As mentioned in my original post, it has been polished off by RSC FOC.

Just to describe it :

If you look at the brushed surface now, you can see very fine smooth lines. This is normal.

For the chipped surface i have described, i can see a small rectangular spot that does not have the fine smooth lines, but when you feel it, it is smooth. It is visible under light, like a bald spot among the brushed surface.

RSC says it is a chip. I would think this is a manufacturing defect. Although RSC thought otherwise.

8 October 2010, 12:18 AM	#1
RBR76 "TRF" Member Join Date: Sep 2010 Location: Watch City Watch: Submariner 16610 Posts: 170	Chipped Surface? I discovered that the smooth brushed surface can chip off leaving a smooth mark that can be seen under light. It happened at the buckle area above the Rolex crown. I was quite annoyed and brought it to RSC and they polished it off. They refused to change a new buckle. Quite annoyed that i have to polish a new watch. Now, i noticed another small chipped surface at one of the link. Not very visible under light though. How can this happen? No QA or poor finishing?

8 October 2010, 01:04 AM	#3
SLS "TRF" Member Join Date: Aug 2006 Real Name: Scott Location: GMT -7 Watch: GMT's & Sub's Posts: 10,401	How about some pics of the damaged area. This would be a first for me, I have never heard of steel chipping off a Rolex...dings & scrapes, yes, but chips no. Scott __________________ "The bitterness of poor quality remains long after the sweetness of lower price is forgotten." -Benjamin Franklin Member No. 922

8 October 2010, 12:09 PM	#6
Shade "TRF" Member Join Date: Jan 2010 Real Name: Norman Location: Jakarta Watch: All of 'em.. Posts: 2,926	Yeah, me too, I never heard of a chipped rolex unless it was smashed real hard. __________________ My collections.. Plus PAM 233, 232, 249 & PAM 417.

8 October 2010, 12:32 AM	#2
ParisDakarBmw Banned Join Date: Dec 2009 Real Name: Paul Location: New Haven, CT Watch: 116610 Sub-C Posts: 6,552	Steel is the same wheter brushed or polished. What did you do to the watch to cause the damage? There have been issues regarding bad steel batches, but no mention of brittle crumbling type problems. If it happens on the inside of the bracelet that's a big problem. If you dinged it, and think it should be more reliable, keep an eye on it. Maybe you smacked it pretty good, and didn't realize it.

8 October 2010, 11:50 AM	#5
rockyn "TRF" Member Join Date: Sep 2008 Real Name: Robyn Location: nanaimo canada Watch: GMT IIc Posts: 479	Please post some pics of the chip.

8 October 2010, 03:42 PM	#7
RBR76 "TRF" Member Join Date: Sep 2010 Location: Watch City Watch: Submariner 16610 Posts: 170	Sorry, no pics. As mentioned in my original post, it has been polished off by RSC FOC. Just to describe it : If you look at the brushed surface now, you can see very fine smooth lines. This is normal. For the chipped surface i have described, i can see a small rectangular spot that does not have the fine smooth lines, but when you feel it, it is smooth. It is visible under light, like a bald spot among the brushed surface. RSC says it is a chip. I would think this is a manufacturing defect. Although RSC thought otherwise.

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