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Watch Professor · 17 May 2011, 12:50 AM

I called Rolex USA three times over the past two months requesting a new catalogue with prices. Each time they "yessed" me and said that they would send it out. Never sent it.

One agent suggested that I call NY for faster service.

I called Rolex NY today and requested one and they said that it would be mailed today. However, when I asked for the larger complete catalogue with price list, they said that Rolex never sends these out and I would receive only the small abridged one.

Perhaps Rolex needs to have a price increase so that they can afford to send a catalogue.

jamesbondOO7 · 17 May 2011, 05:11 AM

I asked Rolex Geneva for an owner's manual in French or English for my Explorer II which I bought in Spain, sending them a copy of the warranty card, etc and no reply. Nada. Not impressed.

GolfPunk · 17 May 2011, 05:15 AM

Rolex are doing us a favour letting us buy their watches

mask1196 · 17 May 2011, 06:27 AM

Quote:

Originally Posted by GolfPunk

Rolex are doing us a favour letting us buy their watches

Yup.

xjeeunitx · 17 May 2011, 07:37 AM

I usually just ask for the catalogue at an AD. They usually have copies of it but of course, it's not the big one with the prices and all.

Art 1 · 17 May 2011, 07:52 AM

It can take a while.

Wrist Candy · 17 May 2011, 08:14 AM

My AD in Canada, supplied a full size 2009 catalogue & Canadian price list when I purchased my watch in Sep. of last year. When The 2010 /11 catalogue & price list came out a number of months later I requested one of them & they sent out two so that I could also give one to a friend.

MortgageGuy · 17 May 2011, 08:36 AM

Hum, never would have thought to call Rolex for a catalog... Why not just get one from your AD... you can print the new price list right here on TRF

dbphotos · 17 May 2011, 08:44 AM

In this day and age, they should have everything available in .pdf format so it can be emailed to customers or downloaded online. No reason not to embrace technology.

horseco · 17 May 2011, 09:12 AM

Quote:

Originally Posted by GolfPunk

Rolex are doing us a favor letting us buy their watches

its a foul practice if you ask me...

Danand · 17 May 2011, 10:43 AM

I just ask the ad for it, and they give it complete with price list. No questions. :)

tucsonrick · 17 May 2011, 10:48 AM

I've tried 2 ADs with no joy. I have Rolexes and am clearly interested in another, but they either don't have catalogs to give or don't care.

oldman2005 · 17 May 2011, 11:05 AM

I usually got them them from the ADs, Just yesterday, I got 2 copies of the Rolex Spirit magazine from an AD.

Btw, anyone want a copy of Rolex Spirit magazine Golf Special Ed.?

JimSnyder · 17 May 2011, 11:10 AM

When I called NY they sent me two.............. of the small ones

17 May 2011, 12:50 AM	#1
Watch Professor "TRF" Member Join Date: Oct 2009 Real Name: Myron Location: New York Watch: GMT IIC; Sub Date Posts: 3,166	Tried to get a Rolex catalogue I called Rolex USA three times over the past two months requesting a new catalogue with prices. Each time they "yessed" me and said that they would send it out. Never sent it. One agent suggested that I call NY for faster service. I called Rolex NY today and requested one and they said that it would be mailed today. However, when I asked for the larger complete catalogue with price list, they said that Rolex never sends these out and I would receive only the small abridged one. Perhaps Rolex needs to have a price increase so that they can afford to send a catalogue. __________________

17 May 2011, 05:11 AM	#2
jamesbondOO7 "TRF" Member Join Date: Oct 2010 Real Name: BondJamesBond Location: The Algarve Watch: Rolex or nothing Posts: 4,081	I asked Rolex Geneva for an owner's manual in French or English for my Explorer II which I bought in Spain, sending them a copy of the warranty card, etc and no reply. Nada. Not impressed. __________________ ♛ 5-digit Rolex or nothing ♛

17 May 2011, 08:36 AM	#8
MortgageGuy "TRF" Member Join Date: Jun 2009 Real Name: Adam Location: Orlando, Florida Watch: Me Posts: 9,935	Hum, never would have thought to call Rolex for a catalog... Why not just get one from your AD... you can print the new price list right here on TRF __________________ The richest people in the world look for and build NETWORKS, Everyone else looks for work... Robert Kiyosaki

17 May 2011, 08:44 AM	#9
dbphotos "TRF" Member Join Date: Aug 2009 Real Name: David Location: Texas Watch: your 6! Posts: 898	In this day and age, they should have everything available in .pdf format so it can be emailed to customers or downloaded online. No reason not to embrace technology. __________________ www.DavidBailey.com Rolex DD YG 18238 \| Rolex 1675 Pepsi \| Rolex 14060 \| Rolex Vintage 6694 \| Rolex TT 16013 \| Tudor Tiger 79280P on Shark strap \| a whole bunch of misc watches

17 May 2011, 11:10 AM	#14
JimSnyder "TRF" Member Join Date: Feb 2007 Real Name: Jim Snyder Location: Ohio Watch: Ask me later..... Posts: 7,726	When I called NY they sent me two.............. of the small ones __________________ "You ain't lived, 'til you've had your tires rotated by a red-headed women."

17 May 2011, 05:15 AM	#3
GolfPunk "TRF" Member Join Date: Dec 2010 Real Name: Gary Location: UK Watch: WG Daytona Posts: 4,398	Rolex are doing us a favour letting us buy their watches

17 May 2011, 07:37 AM	#5
xjeeunitx 2024 Pledge Member Join Date: Aug 2008 Posts: 5,529	I usually just ask for the catalogue at an AD. They usually have copies of it but of course, it's not the big one with the prices and all.

17 May 2011, 07:52 AM	#6
Art 1 Banned Join Date: Feb 2008 Location: Florida, Canada Watch: Rol/Seik/Tud/Omega Posts: 30,244	It can take a while.

17 May 2011, 08:14 AM	#7
Wrist Candy Member Join Date: Oct 2010 Location: Canada Posts: 329	My AD in Canada, supplied a full size 2009 catalogue & Canadian price list when I purchased my watch in Sep. of last year. When The 2010 /11 catalogue & price list came out a number of months later I requested one of them & they sent out two so that I could also give one to a friend.

17 May 2011, 10:43 AM	#11
Danand "TRF" Member Join Date: Aug 2010 Real Name: Jonathan Location: Ottawa Watch: 116610LN Posts: 1,246	I just ask the ad for it, and they give it complete with price list. No questions. :)

17 May 2011, 10:48 AM	#12
tucsonrick "TRF" Member Join Date: Feb 2011 Location: Arizona Posts: 106	I've tried 2 ADs with no joy. I have Rolexes and am clearly interested in another, but they either don't have catalogs to give or don't care.

17 May 2011, 11:05 AM	#13
oldman2005 "TRF" Member Join Date: Dec 2006 Location: norcal Posts: 3,031	I usually got them them from the ADs, Just yesterday, I got 2 copies of the Rolex Spirit magazine from an AD. Btw, anyone want a copy of Rolex Spirit magazine Golf Special Ed.?

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