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bighaole · 28 July 2011, 08:11 AM

I sent my beloved 11 year old Explorer II to Bob for a needed service visit. Bob was very responsive, talked me through what would be done, what damage had accumulated from my waiting 11 years, and he assured me he'd get it back in time for my summer vacation. I had raised one concern about accuracy. When I first got it, it ran, pretty consistently, 2 seconds slow per day, which was pretty acceptable. But, over time it had gotten worse and was running 5-7 seconds fast, per day. "Don't worry," Bob told me, "I'll make sure it's properly regulated."

Well, I set it to the NIST clock before leaving for vacation, 3 1/2 weeks ago. I just checked it and it is now and it is all of 1 second fast, after 3 1/2 weeks!!!

Awesome job, Bob, and you can count on me as a continuing Customer! And I promise to not wait another 11 years.

HL65 · 28 July 2011, 08:28 AM

Excellent! Bob is the best in my book!!

rosspanics · 28 July 2011, 08:59 AM

That's fantastic!!!

ersnyder · 28 July 2011, 09:19 AM

Always nice to know who the "good guys" are!

mrbill2mrbill2 · 28 July 2011, 09:34 AM

Bob Ridley is the best. It is great to read post stating the involved phone conversations with Bob and the status photos.

Can we clone him?

Annan · 28 July 2011, 10:55 AM

Can someone provide more info on Mr. Ridley? Sounds like someone good to know.

Annan · 28 July 2011, 11:14 AM

Quote:

Originally Posted by Annan

Can someone provide more info on Mr. Ridley? Sounds like someone good to know.

Never mind.....found his website!!

chicagofan · 28 July 2011, 11:28 AM

Glad you're happy with his service. He seems to have a long list of very satisfied customers.

28 July 2011, 08:11 AM	#1
bighaole "TRF" Member Join Date: Mar 2011 Location: USA Watch: Exp II + Daytona Posts: 452	Great service from Bob Ridley I sent my beloved 11 year old Explorer II to Bob for a needed service visit. Bob was very responsive, talked me through what would be done, what damage had accumulated from my waiting 11 years, and he assured me he'd get it back in time for my summer vacation. I had raised one concern about accuracy. When I first got it, it ran, pretty consistently, 2 seconds slow per day, which was pretty acceptable. But, over time it had gotten worse and was running 5-7 seconds fast, per day. "Don't worry," Bob told me, "I'll make sure it's properly regulated." Well, I set it to the NIST clock before leaving for vacation, 3 1/2 weeks ago. I just checked it and it is now and it is all of 1 second fast, after 3 1/2 weeks!!! Awesome job, Bob, and you can count on me as a continuing Customer! And I promise to not wait another 11 years.

28 July 2011, 08:28 AM	#2
HL65 TRF Moderator & 2024 SubLV41 Patron Join Date: Dec 2007 Real Name: Ken Location: SW Florida Watch: One on my wrist. Posts: 64,008	Excellent! Bob is the best in my book!! __________________ *SPEM SUCCESSUS ALIT*

28 July 2011, 09:34 AM	#5
mrbill2mrbill2 "TRF" Member Join Date: Nov 2010 Real Name: Mr. Bill Location: South Florida Watch: 16610 Posts: 6,148	Bob Ridley is the best. It is great to read post stating the involved phone conversations with Bob and the status photos. Can we clone him? __________________ Card Carrying Member of the Global Association of the Retro-Grouch-Curmudgeons - ID # 13

28 July 2011, 08:59 AM	#3
rosspanics "TRF" Member Join Date: Nov 2009 Location: Rocky Mountains Watch: Exp2, Exp1 Posts: 727	That's fantastic!!!

28 July 2011, 09:19 AM	#4
ersnyder 2024 Pledge Member Join Date: Jul 2009 Real Name: Eric Location: Long Beach CA USA Watch: Rolex Explorer II Posts: 4,102	Always nice to know who the "good guys" are!

28 July 2011, 10:55 AM	#6
Annan "TRF" Member Join Date: Jun 2011 Real Name: Ron Location: Arizona, USA Watch: 116233 Posts: 3,180	Can someone provide more info on Mr. Ridley? Sounds like someone good to know.

28 July 2011, 11:28 AM	#8
chicagofan "TRF" Member Join Date: Mar 2011 Real Name: Howard Location: Chicago Posts: 3,588	Glad you're happy with his service. He seems to have a long list of very satisfied customers.

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