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Rod. · 25 January 2012, 09:47 AM

The crystal and crown & tube were replaced as requested, but so was the bezel and insert, which I said I didn't want done. I'll call tomorrow to ask about that -- I really don't like the 'new' look it gives it.

The case and bracelet were also polished, so it really does look new. Too new, I'm afraid.

But it has been completely rebuilt and has a two year factory guarantee, so it's not all bad...

Rod.

cruvon · 25 January 2012, 09:52 AM

Was it the RSC in Canada you had it serviced with? Quite surprised they changed stuff inspite of you telling them not to.

Rod. · 25 January 2012, 10:00 AM

It was (Toronto). They suggested replacing the insert in the quote but I declined that, so I'm surprised it was done -- and even less impressed that the bezel was changed too.

RLXSTR · 26 January 2012, 01:45 AM

RSC is known for changing out dials, bezels and such without your consent. When it comes to vintage, they do not recognize any Rolex as 'vintage'.

I've seen vintage dials replaced with new style, on Subs and GMTs...heartbreaking.

s4dan · 26 January 2012, 01:58 AM

Hi! It's a shame you're not happy with the result - I was only asking in one of my posts the other day, whether an RSC would swop out inserts etc...now I know.

Any chance of a close up pic?

azguy · 26 January 2012, 02:06 AM

I guess that's why Bob Ridley is so busy

dddrees · 26 January 2012, 02:06 AM

Looking good, hope you are able to get the original bezel and insert back.

kayaker21 · 26 January 2012, 02:11 AM

I was told very clearly that if you refuse there service recommendations they will not service the watch. I have just bought a DRSD which came with service papers where they replaced the dial,hands.and bezel insert all the good stuff that you would want to keep untouched.Rolex is only concerned with making the watch meet the factory standards not vintage standards.The other issue if you are not the original owner or have the paper records they will not touch vintage watches.

Rod. · 26 January 2012, 12:11 PM

Here's another shot with a NATO strap to reduce the shine ;-) (again with phone camera so not great -- sorry).
Didn't have time today to call about the bezel & insert, but will do so tomorrow.

Gharddog03 · 26 January 2012, 02:04 PM

Looks awesome.

Kevin.S · 26 January 2012, 02:37 PM

I think it looks terriffic !!!

matt4hand · 26 January 2012, 04:11 PM

Quote:

Originally Posted by Rod.

Here's another shot with a NATO strap to reduce the shine ;-) (again with phone camera so not great -- sorry).
Didn't have time today to call about the bezel & insert, but will do so tomorrow.

I would raise hell about my parts. I know several members have had luck in getting their original parts back.

wokafu · 26 January 2012, 04:15 PM

looks great.... looking new is a plus not a minus for me..

bertberr · 26 January 2012, 05:40 PM

Quote:

Originally Posted by s4dan

Hi! It's a shame you're not happy with the result - I was only asking in one of my posts the other day, whether an RSC would swop out inserts etc...now I know.

Any chance of a close up pic?

My understanding is that not all RSC's are the same. Bexley, well what was Bexley (they've just moved nearer Ashford I believe), seem to pay more attention to the customer's wishes with regard to changing out parts.

However, I'll still be sending my '72 1680 and '69 5513 to either William Rice or Steven Hale - you just can't be careful enough with these wonderful old vintage pieces.

Kayaker52 · 26 January 2012, 09:35 PM

+1 looks GREAT!

s4dan · 26 January 2012, 11:24 PM

Quote:

Originally Posted by bertberr

My understanding is that not all RSC's are the same. Bexley, well what was Bexley (they've just moved nearer Ashford I believe), seem to pay more attention to the customer's wishes with regard to changing out parts.

However, I'll still be sending my '72 1680 and '69 5513 to either William Rice or Steven Hale - you just can't be careful enough with these wonderful old vintage pieces.

Thanks for the heads up on these guys

My work is taking me all round the country at the moment - so may have to manage my schedule effectively to incorporate a couple of detours.

BTW Rod - Watch looks great close up.

aleiberman · 27 January 2012, 12:04 AM

After seeing your 2nd shot, would not be too disapointed. I understand the frustration, but it does look great right now.

My 16750 just came back from RSC, and I declined many recommendations. They still serviced the watch just as I requested and I am thrilled with the results.

You often here of RSC refusing to complete the job because of work being declinded, but when I hear that, I sometimes wonder if I'm getting the whole story. I'm not saying that is the case here. I have had nothing but good experience from RSC.

swish77 · 27 January 2012, 02:19 AM

Your Sub still looks great, but I'd throw a fit about changes you didn't want. Did you have the original fat-font insert with the tritium pearl? You should obviously try to get that back. They're getting harder and harder to find (and more expensive). Awhile back I had RSC NYC service my 5512 Sub, which I ended up selling, but they did honor my request not to change any visible parts. They just serviced the movement and left everything else. I was nervous about it, and must have told them 100 times not to swap any parts except in the movement. Maybe I just got lucky. Good luck to you!

HERITAGE82 · 27 January 2012, 04:32 AM

You watch looks great and you have the confidence that it is up to modern specs with a 2 yr warranty.... Wear it in good health and dont sweat the details the enjoyment is in its daily use!!!

hatidua · 27 January 2012, 04:51 AM

Swapping things against the customers wishes is what concerns me about sending some of my older watches to RSC. A friend had his matte dial on a 5513 changed to a gloss dial during RSC service and that sorta changes things doesn't it?!

Rod. · 27 January 2012, 05:06 AM

Thanks everyone for your comments and insights. I spoke with the store (Birks) today and they immediately contacted the RSC. They have my insert and will replace
It for me. And yes, it is the fat font style. Somehow, the new just doesn't look right so I'll have it replaced.

Yes, having everything else to as-new specs is really great! It'll be 40 years in August that I bought it and it is good for another 40!

Rod.

HERITAGE82 · 27 January 2012, 05:08 AM

Quote:

Originally Posted by Rod.

Thanks everyone for your comments and insights. I spoke with the store (Birks) today and they immediately contacted the RSC. They have my insert and will replace
It for me. And yes, it is the fat font style. Somehow, the new just doesn't look right so I'll have it replaced.

Yes, having everything else to as-new specs is really great! It'll be 40 years in August that I bought it and it is good for another 40!

Rod.

Happy to hear you will get your FAT FONT back they deffinitely change the look of the Sub!!!!....

Johny · 27 January 2012, 05:18 AM

Quote:

Originally Posted by Rod.

Thanks everyone for your comments and insights. I spoke with the store (Birks) today and they immediately contacted the RSC. They have my insert and will replace
It for me. And yes, it is the fat font style. Somehow, the new just doesn't look right so I'll have it replaced.

Yes, having everything else to as-new specs is really great! It'll be 40 years in August that I bought it and it is good for another 40!

Rod.

hi great that you will get your insert back.

did they charge you for the new bezel or replace it for free?

Rod. · 27 January 2012, 10:12 AM

Quote:

Originally Posted by Johny

hi great that you will get your insert back.

did they charge you for the new bezel or replace it for free?

It was 'only' $85 for the new insert -- which will be refunded.

cruvon · 27 January 2012, 10:57 AM

Great job with getting the insert back:)

25 January 2012, 09:47 AM	#1
Rod. "TRF" Member Join Date: Sep 2011 Real Name: Rod. Location: Canada Watch: 5513 Posts: 118	My 1972 Sub is back from it's factory service The crystal and crown & tube were replaced as requested, but so was the bezel and insert, which I said I didn't want done. I'll call tomorrow to ask about that -- I really don't like the 'new' look it gives it. The case and bracelet were also polished, so it really does look new. Too new, I'm afraid. But it has been completely rebuilt and has a two year factory guarantee, so it's not all bad... Rod.

25 January 2012, 09:52 AM	#2
cruvon "TRF" Member Join Date: Apr 2011 Location: Australia Posts: 4,689	Was it the RSC in Canada you had it serviced with? Quite surprised they changed stuff inspite of you telling them not to. __________________ Last thing I remember, I was Running outta sight I had to find the passage back,To the place I was before. ’Relax,’ said this Rolex place,We are programmed to receive. You can checkout any time you like, But you can never leave!

26 January 2012, 01:45 AM	#4
RLXSTR "TRF" Member Join Date: Mar 2010 Real Name: Donald Location: Texas Watch: Sub5513 / Choc1675 Posts: 826	RSC is known for changing out dials, bezels and such without your consent. When it comes to vintage, they do not recognize any Rolex as 'vintage'. I've seen vintage dials replaced with new style, on Subs and GMTs...heartbreaking. __________________ '66 5513 Meters First \| '77 1675 Chocolate \| '85 DateJust 2-Tone \| Omega Planet Ocean Chrono XL Orange \| 1978 Omega Speedmaster 1st Walk on the Moon

26 January 2012, 02:06 AM	#7
dddrees "TRF" Member Join Date: May 2010 Real Name: Dan Location: USA Watch: This N That Posts: 34,253	Looking good, hope you are able to get the original bezel and insert back. __________________ When it captures your imagination, that's when you know you have found your passion. Loyal Foot Soldier of The Nylon Nation. Card Carrying Member of the Global Association of Retro-Grouch-Curmudgeons

26 January 2012, 02:11 AM	#8
kayaker21 "TRF" Member Join Date: Apr 2008 Location: Canada Watch: 5513 Posts: 1,798	RSC canada I was told very clearly that if you refuse there service recommendations they will not service the watch. I have just bought a DRSD which came with service papers where they replaced the dial,hands.and bezel insert all the good stuff that you would want to keep untouched.Rolex is only concerned with making the watch meet the factory standards not vintage standards.The other issue if you are not the original owner or have the paper records they will not touch vintage watches.

25 January 2012, 10:00 AM	#3
Rod. "TRF" Member Join Date: Sep 2011 Real Name: Rod. Location: Canada Watch: 5513 Posts: 118	It was (Toronto). They suggested replacing the insert in the quote but I declined that, so I'm surprised it was done -- and even less impressed that the bezel was changed too.

26 January 2012, 01:58 AM	#5
s4dan Banned Join Date: Jan 2012 Location: USA Watch: 1680 Red Posts: 694	Hi! It's a shame you're not happy with the result - I was only asking in one of my posts the other day, whether an RSC would swop out inserts etc...now I know. Any chance of a close up pic?

26 January 2012, 02:06 AM	#6
azguy Banned Join Date: Sep 2011 Real Name: ------- Location: ------- Watch: --------- Posts: 12,609	I guess that's why Bob Ridley is so busy

26 January 2012, 12:11 PM	#9
Rod. "TRF" Member Join Date: Sep 2011 Real Name: Rod. Location: Canada Watch: 5513 Posts: 118	Here's another shot with a NATO strap to reduce the shine ;-) (again with phone camera so not great -- sorry). Didn't have time today to call about the bezel & insert, but will do so tomorrow.

26 January 2012, 02:04 PM	#10
Gharddog03 "TRF" Member Join Date: Dec 2009 Real Name: Genaro Location: Fresno Ca. Watch: R O L E X Posts: 4,466	Looks awesome.

26 January 2012, 02:37 PM	#11
Kevin.S 2024 SubLV41 Pledge Member Join Date: Jun 2011 Real Name: Kevin Location: Maine Watch: All of them Posts: 1,376	I think it looks terriffic !!!

26 January 2012, 04:15 PM	#13
wokafu "TRF" Member Join Date: Oct 2010 Location: Malaysia Watch: SM300+14060M Posts: 2,012	looks great.... looking new is a plus not a minus for me..

26 January 2012, 09:35 PM	#15
Kayaker52 Banned Join Date: Aug 2011 Location: New york Posts: 255	+1 looks GREAT!

27 January 2012, 12:04 AM	#17
aleiberman "TRF" Member Join Date: Nov 2009 Real Name: Aaron Location: MA Watch: Rolex Posts: 501	After seeing your 2nd shot, would not be too disapointed. I understand the frustration, but it does look great right now. My 16750 just came back from RSC, and I declined many recommendations. They still serviced the watch just as I requested and I am thrilled with the results. You often here of RSC refusing to complete the job because of work being declinded, but when I hear that, I sometimes wonder if I'm getting the whole story. I'm not saying that is the case here. I have had nothing but good experience from RSC.

27 January 2012, 02:19 AM	#18
swish77 2024 Pledge Member Join Date: Jan 2009 Real Name: Aaron Location: CT/NYC Watch: ing the time! Posts: 6,999	Your Sub still looks great, but I'd throw a fit about changes you didn't want. Did you have the original fat-font insert with the tritium pearl? You should obviously try to get that back. They're getting harder and harder to find (and more expensive). Awhile back I had RSC NYC service my 5512 Sub, which I ended up selling, but they did honor my request not to change any visible parts. They just serviced the movement and left everything else. I was nervous about it, and must have told them 100 times not to swap any parts except in the movement. Maybe I just got lucky. Good luck to you!

27 January 2012, 04:32 AM	#19
HERITAGE82 "TRF" Member Join Date: Feb 2010 Location: South Florida Posts: 3,438	You watch looks great and you have the confidence that it is up to modern specs with a 2 yr warranty.... Wear it in good health and dont sweat the details the enjoyment is in its daily use!!! __________________ - Rolex Explorer - 214270 - Tudor Black Bay - 79230B - Tudor Chronograph - 79270P - Breitling Chronomat - 10th Anniv. - Huguenin Freres Speedmaster Prototype

27 January 2012, 04:51 AM	#20
hatidua Banned Join Date: Nov 2010 Location: Colorado Posts: 158	Swapping things against the customers wishes is what concerns me about sending some of my older watches to RSC. A friend had his matte dial on a 5513 changed to a gloss dial during RSC service and that sorta changes things doesn't it?!

27 January 2012, 05:06 AM	#21
Rod. "TRF" Member Join Date: Sep 2011 Real Name: Rod. Location: Canada Watch: 5513 Posts: 118	Thanks everyone for your comments and insights. I spoke with the store (Birks) today and they immediately contacted the RSC. They have my insert and will replace It for me. And yes, it is the fat font style. Somehow, the new just doesn't look right so I'll have it replaced. Yes, having everything else to as-new specs is really great! It'll be 40 years in August that I bought it and it is good for another 40! Rod.

27 January 2012, 10:57 AM	#25
cruvon "TRF" Member Join Date: Apr 2011 Location: Australia Posts: 4,689	Great job with getting the insert back:) __________________ Last thing I remember, I was Running outta sight I had to find the passage back,To the place I was before. ’Relax,’ said this Rolex place,We are programmed to receive. You can checkout any time you like, But you can never leave!

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