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crapaudblanc · 23 May 2012, 07:06 AM

I ordered a watch on Swissluxury.com and before I ordered it spoke to a lady who told me the watch is not in stock but can be ordered through their NY affiliate within 5 days. I placed the order and then waited...2 weeks later without any news I called them and ask where was the watch. They said they had to special order it and will let me know the deliver date... and then I waited... a few days and without any news I called again, no answer, left a voice mail.
Finally they send me an email telling me that they would not be able to deliver the watch and they will cancel my order. Of course by then 3 weeks had passed and this was a gift for my wife birthday. Now I am scrambling trying to get the watch through a more proper channel of brick and mortar rolex boutique but it's late and I am not sure I can get it on time...gee thanks swissluxury
I would stay away from Swissluxury

imono · 23 May 2012, 07:08 AM

Of Course.

crowncollection · 23 May 2012, 07:55 AM

sorry to hear that, i hope you get a watch for your wife it's always a nice gift, thanks for the heads up on these guys

kmangino47 · 23 May 2012, 08:15 AM

My friend got the new TI planet Ocean from them.
Omega boutiques are supposed to be the only ones with This model right now. He was told they would order it and contact him. Six weeks later they had watch for him, not a bad deal if u can wait a bit, however in your case they should have been more transparent regarding how long it would take.

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mrbill2mrbill2 · 23 May 2012, 08:21 AM

A vast majority of internet shops have no stock at all and source the watch after they accept your money. Stay away.

mbuckley · 23 May 2012, 09:07 AM

While this is sad at least it is not a story of money stolen.

Lobo Marine Products · 23 May 2012, 12:05 PM

Its good to know you were able to get your money back! My parents purchased one from a supposed Rolex dealer and were defrauded out of 7g. By the way stay away from Dekku Fashions Inc.

marnii · 23 May 2012, 03:35 PM

what model was it made them so difficult to get

azguy · 24 May 2012, 12:29 AM

Quote:

Originally Posted by marnii

what model was it made them so difficult to get

x2

mrbill2mrbill2 · 24 May 2012, 09:07 AM

Quote:

Originally Posted by marnii

what model was it made them so difficult to get

I'll bet it wasn't hard to get - just too expensive when actually sourced.

3266 · 3 June 2012, 03:42 AM

Dream Watches were another one who used to ‘source’ the watch long after you had paid them all your money. Apart from after weeks of waiting you had no watch and no money! Then you had to get a refund that took forever to arrive. Muddy Water’s - tread carefully!!!

Jonhat · 1 July 2012, 05:55 AM

I know that they are legit. Sure you will not have lost any money certainly. To bad that they could not deliver on time though.

Goiguidoc · 1 July 2012, 07:33 AM

Quote:

Originally Posted by mbuckley

While this is sad at least it is not a story of money stolen.

X2

If you only lost time, than that's not too bad

nch209 · 1 July 2012, 10:02 AM

I have sold to them with good luck, but them sourcing it is BS in my opinion! How about search some upstanding people here and get it that way? Good Luck!

2th Dr · 7 July 2012, 12:58 AM

I bought my TT YM with MOP serti dial from them. No problems whatsoever.

23 May 2012, 07:06 AM	#1
crapaudblanc "TRF" Member Join Date: May 2012 Location: Bryn Mawr Posts: 1	Swissluxury promise but cannot deliver I ordered a watch on Swissluxury.com and before I ordered it spoke to a lady who told me the watch is not in stock but can be ordered through their NY affiliate within 5 days. I placed the order and then waited...2 weeks later without any news I called them and ask where was the watch. They said they had to special order it and will let me know the deliver date... and then I waited... a few days and without any news I called again, no answer, left a voice mail. Finally they send me an email telling me that they would not be able to deliver the watch and they will cancel my order. Of course by then 3 weeks had passed and this was a gift for my wife birthday. Now I am scrambling trying to get the watch through a more proper channel of brick and mortar rolex boutique but it's late and I am not sure I can get it on time...gee thanks swissluxury I would stay away from Swissluxury

23 May 2012, 07:55 AM	#3
crowncollection "TRF" Member Join Date: Jan 2011 Real Name: David Location: australia Posts: 20,216	sorry to hear that, i hope you get a watch for your wife it's always a nice gift, thanks for the heads up on these guys __________________ watches many Last edited by crowncollection; 23 May 2012 at 07:55 AM.. Reason: spelling

23 May 2012, 08:21 AM	#5
mrbill2mrbill2 "TRF" Member Join Date: Nov 2010 Real Name: Mr. Bill Location: South Florida Watch: 16610 Posts: 6,148	A vast majority of internet shops have no stock at all and source the watch after they accept your money. Stay away. __________________ Card Carrying Member of the Global Association of the Retro-Grouch-Curmudgeons - ID # 13

3 June 2012, 03:42 AM	#11
3266 "TRF" Member Join Date: Mar 2009 Real Name: Dan Location: London Watch: Rolex Posts: 125	Dream Watches were another one who used to ‘source’ the watch long after you had paid them all your money. Apart from after weeks of waiting you had no watch and no money! Then you had to get a refund that took forever to arrive. Muddy Water’s - tread carefully!!! __________________ “By the way Mr. Bond. That’s a particular handsome wristwatch your wearing, may I see it?” – Mr. BIG AKA Kananga, Live and Let Die (1973)

1 July 2012, 10:02 AM	#14
nch209 "TRF" Member Join Date: Jul 2007 Real Name: Nathan Location: Northern Virginia Posts: 2,775	I have sold to them with good luck, but them sourcing it is BS in my opinion! How about search some upstanding people here and get it that way? Good Luck! __________________ nch209

23 May 2012, 07:08 AM	#2
imono "TRF" Member Join Date: Jan 2010 Location: USA Posts: 3,241	Of Course.

23 May 2012, 08:15 AM	#4
kmangino47 "TRF" Member Join Date: Jan 2011 Location: Boonton USA Watch: 16600 SD Z Posts: 60	My friend got the new TI planet Ocean from them. Omega boutiques are supposed to be the only ones with This model right now. He was told they would order it and contact him. Six weeks later they had watch for him, not a bad deal if u can wait a bit, however in your case they should have been more transparent regarding how long it would take. Sent from my iPhone using Tapatalk

23 May 2012, 09:07 AM	#6
mbuckley "TRF" Member Join Date: Feb 2012 Real Name: Michael Location: Norman, Oklahoma Watch: Exp II Posts: 616	While this is sad at least it is not a story of money stolen.

23 May 2012, 12:05 PM	#7
Lobo Marine Products "TRF" Member Join Date: May 2012 Location: Connecticut Posts: 3	Its good to know you were able to get your money back! My parents purchased one from a supposed Rolex dealer and were defrauded out of 7g. By the way stay away from Dekku Fashions Inc.

23 May 2012, 03:35 PM	#8
marnii "TRF" Member Join Date: Mar 2012 Real Name: kevin Location: ny Posts: 235	what model was it made them so difficult to get

1 July 2012, 05:55 AM	#12
Jonhat "TRF" Member Join Date: Jun 2012 Location: USA Posts: 2	I know that they are legit. Sure you will not have lost any money certainly. To bad that they could not deliver on time though.

7 July 2012, 12:58 AM	#15
2th Dr Banned Join Date: Jan 2009 Real Name: Mark-O! Location: Arlington, TX Watch: Rolex Posts: 12,714	I bought my TT YM with MOP serti dial from them. No problems whatsoever.

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