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Old 26 July 2012, 02:46 PM   #1
gwalker
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Friends Rolex issue.....

I'm sure a few of you know I was just married. One of my groomsmen received a brand new SD4k in 04 as a graduation gift from HS. It's never been serviced but last week he dropped it on his tile floor. He called me tonight to tell me all about it as he knows I'm a huge watch guy. His AD told him due to age and the busted crystal to send it to NYC RSC. He got his quote today for $906. Is this about what's to be expected. No damage to the mvt but just a service and new crystal. I told him I'd ask on here and get back to him. I said that's about what I'd expect. He is actually really excited due to the fact hes beat the crap out of it and it's going to come back almost new. My only question is that a fair quote for crystal replacement and a full service? He did feel much better when I told him it was almost $1500 to fix my bezel and insert on my DSSD when I busted it.
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Old 26 July 2012, 02:49 PM   #2
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That's about right.. 6 or 700 for the service and another couple of hundred for the new sapphire..
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Old 26 July 2012, 02:51 PM   #3
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Fair IMO Gunter....

I suspect there may be a couple of other inclusions in the price. Like an insert or new crown perhaps, but without seeing the estimate in writing, it seems around the norm for a full service including a crystal...
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Old 26 July 2012, 03:09 PM   #4
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Quote:
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That's about right.. 6 or 700 for the service and another couple of hundred for the new sapphire..
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Fair IMO Gunter....

I suspect there may be a couple of other inclusions in the price. Like an insert or new crown perhaps, but without seeing the estimate in writing, it seems around the norm for a full service including a crystal...
Thanks so much. I knew it was about what is to be expected. He comes from a huge "Rolex family" and his mom had her late 70's DJ serviced for only the second time in late 2011 andonly the first time ever from rolex. Service was $3500 which was 3x what her watch was new so he thought he got off easy. Glad to know I told him it wasn't a ripoff. Thanks again.
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Old 27 July 2012, 12:11 AM   #5
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Is the $906 a RSC quote for service....
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Old 27 July 2012, 12:13 AM   #6
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Is the $906 a RSC quote for service....
Looks like he got a $906 quote from RSC and if so what is there to question?

Is the RSC going to lower the estimate if we all agree it's too much?
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Old 27 July 2012, 12:35 AM   #7
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Looks like he got a $906 quote from RSC and if so what is there to question?

Is the RSC going to lower the estimate if we all agree it's too much?
No, but they might actually raise the quote if they find out we all agree its about right.......
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Old 27 July 2012, 12:37 AM   #8
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No, but they might actually raise the quote if they find out we all agree its about right.......
Then let's all agree it's way too much.
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Old 27 July 2012, 12:44 AM   #9
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Fair? IMO for RSC thats the going rate. Worth the money? No way. I mean there are tons of watchmakers that are Rolex certified that will do the same jobs for 400-500 and thats with Rolex parts. If he is looking to save a little cash send him to Rik Dietel* He is on this forum and does amazing work. This is all MHO of course.
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Old 27 July 2012, 01:46 AM   #10
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Looks like he got a $906 quote from RSC and if so what is there to question?

Is the RSC going to lower the estimate if we all agree it's too much?
Nothing, I just didn't know if that was the AD quote or the RSC...
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Old 27 July 2012, 01:49 AM   #11
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Nothing, I just didn't know if that was the AD quote or the RSC...
Sorry, meant the OP's questioning.
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Old 27 July 2012, 03:36 AM   #12
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Seems high. I only paid 925 for a TT Daytona. 500-700 sounds right there must be more issues. Part of my service included the crysral so that alone can't account for the quote.
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Old 27 July 2012, 03:53 AM   #13
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I just got a call from the RSC that I could pick up my GMT II. They replaced the crystal, insert, something else not very expensive, and did the service. It came to $961, so that is not out of line for Rolex. It really looks great when they are done and he will get a two year warranty.
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Old 27 July 2012, 04:06 AM   #14
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I've sent stuff to RSC a few times before and I knew the service usually runs me around $600-$700. I just thought the crystal was around $120. But being from 04 and the first service I figured that there is probably a few other things that need attention that got the est. upto $900. I told him you might pay a little more to send it to RSC but knowing that Rolex is working on it and the warranty is worth the extra. I asked him earlier today what else was being done but I haven't heard back yet. Anyway thanks for the feedback. I wasn't really questioning the quote from RSC just looking to see if it was inline with other similar services (which I was almost certain it was.)
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Old 27 July 2012, 04:23 AM   #15
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Seems about right to me...
People who think their local guy that overhauls for $275.00 is doing the same quality job as RSC are CCCCCCRRRRRAAAAAZZZZZYYYYY!!!!
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Old 27 July 2012, 04:49 AM   #16
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I've had 4 Rolex watches serviced by Gary Wilson locally and saved over $1200 in doing so - not to mention the turnaround time is 1/3 that of RSC.

Only risk is if Gary wins the lottery and quits the business.
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Old 27 July 2012, 06:43 AM   #17
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Basic overhaul quoted by RSC Toronto for the SD (I called this afternoon) was $575 + taxes.

Includes crystal and caseback gasket replacements, crown tube gasket replacement. HEV is not usually replaced until recommended by RSC.

Case polishing, bracelet dismantling and cleaning, and of course movement overhaul. Any additional parts required will be extra.
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Old 27 July 2012, 07:06 AM   #18
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Is RSC NY higher than RSC Dallas?
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Old 27 July 2012, 07:14 AM   #19
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I paid $185 to have a new SD crystal installed a few months ago here at RSC-BH.
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Old 27 July 2012, 03:15 PM   #20
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Correction on my earlier post for base overhaul pricing... It is $475 + taxes here in Toronto.
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Old 27 July 2012, 04:28 PM   #21
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Basic overhaul quoted by RSC Toronto for the SD (I called this afternoon) was $575 + taxes.

Includes crystal and caseback gasket replacements, crown tube gasket replacement. HEV is not usually replaced until recommended by RSC.

Case polishing, bracelet dismantling and cleaning, and of course movement overhaul. Any additional parts required will be extra.
Interesting to know.... I once read that the HEV was always replaced by RSC for safety reasons as the gaskets could be worn.
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Old 27 July 2012, 04:30 PM   #22
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Fair? IMO for RSC thats the going rate. Worth the money? No way. I mean there are tons of watchmakers that are Rolex certified that will do the same jobs for 400-500 and thats with Rolex parts. If he is looking to save a little cash send him to Rik Dietel* He is on this forum and does amazing work. This is all MHO of course.
Yes but not many, if any, have the equipment to pressure test to 4000 ft.
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Old 27 July 2012, 10:06 PM   #23
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So basically a full grand with courier charges and possibly NYC Sales Tax (not sure if that's included in the $906 figure).

It's easy to see how $600.-$700 for a Full Service + $200.-$250. for crystal as a spare part adds up to $900, but that really is a dent in the wallet for dropping your watch.

As previous posters have written many times before, most people have never paid so much as $906. to buy a watch brand new !

Time for the salesman approach: "
Mr. Groomsman, that's only 0.31 cents per day to have worn your treasured SD all these years. I'm sure you'll agree that's a reasonable price to be paid."
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Old 27 July 2012, 10:32 PM   #24
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As previous posters have written many times before, most people have never paid so much as $906 to buy a watch brand new !
Very true statement.
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Old 27 July 2012, 10:43 PM   #25
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Most likely tax and shipping are included in the estimate also.
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Old 27 July 2012, 10:58 PM   #26
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No, but they might actually raise the quote if they find out we all agree its about right.......
Bingo!
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Old 28 July 2012, 12:44 PM   #27
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Maybe you guys will get to experience Australian pricing soon?
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Old 1 August 2012, 06:16 AM   #28
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Yes but not many, if any, have the equipment to pressure test to 4000 ft.
When was the last time you went deeper than 100ft...?
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Old 2 August 2012, 10:42 AM   #29
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When was the last time you went deeper than 100ft...?
Never, and never will like most of us. However - if the dial says water resistant to a certain depth, and I paid for that, I want it to be tested to that depth. To me it's part of the lure of having an SD/SDDS.

Would you disable 8 cylinders in a 12 cylinder Ferrari because you are never going to drive over 70 miles per hour?
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