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codecow · 31 May 2013, 02:27 AM

My wife had been looking at the 116515 rose gold ceramic Daytona for quite a while now and with her birthday coming up (today) we ended up buying one from my local AD last Saturday and had it gift wrapped there.

She opened it this morning and I'll be darned if there isn't a pin sized blemish of some sort on the crystal surface right by the 2 numeral.

Now unworn and back in the box. Fortunately I got a picture of it right after she opened the box and before it was even touched but something tells me this is going to end up being a major pain in the behind based on a search of similar threads.

This is the first new watch I have bought that has been messed up.

Should have learned my lesson by now and really inspected it carefully, however there is a chance that it was scratched during the re-boxing or de-stickering process in which case would have had to inspect it as it was leaving the hand of the AD and placed into the box.

mtrunner · 31 May 2013, 02:29 AM

That is such a bummer. Hopefully the AD will fix it for you.

codecow · 31 May 2013, 02:40 AM

Quote:

Originally Posted by mtrunner

That is such a bummer. Hopefully the AD will fix it for you.

Yeah I am hoping so. I have bought a ton of watches from this AD so I'm hoping they take care of it even if she's without it for a while.

Baselman · 31 May 2013, 02:47 AM

That's sad I hope they don't have to send it away and mean waiting weeks - that would really be sad.

Lion · 31 May 2013, 02:55 AM

Sorry to hear of finding a problem on the watch especially since it was a gift for your wife on her birthday.....looks like she may have to wait for hopefully a short time before she can wear and enjoy her new watch. Did they have another one in stock so you could change it out???

AK797 · 31 May 2013, 02:56 AM

A scratch on the crystal would drive me crazy so Id get it fixed/exchanged. Might take a while but its a stunning watch that's def worth any wait!

Zoran · 31 May 2013, 03:36 AM

Hi Louis,

First, congratulations on your wife's B-Day.
Now, from a business point of view it would be unwise for the AD not to believe you and make a problem out of changing the crystal.
As you said, you bought a lot of watches there in the past and that Daytona is very expensive as well.

I am pretty confident that they will replace it without an issue.
Too bad it didn't go flawless, but in the end it will all clear itself out.

Good luck and keep us updated on the result!

Daytona-Dan · 31 May 2013, 03:40 AM

Crystals are pretty strong, I'm not sure how this could have happened without a pretty hard knock. Having said that, I thought I put a chip in mine once but a bit of water and heavy elbow grease and it came off. Whatever it was, it was stuck on like super glue.

Trouble15 · 31 May 2013, 03:43 AM

Sorry to hear about this. Hopefully the AD makes it right, without having to ship to RSC.

roger0770 · 31 May 2013, 03:57 AM

sorry to hear what happened, but keep us updated. and happy birthday to your wife.

SWISSAHOLICS · 31 May 2013, 04:56 AM

Wow, that is a bummer. Keep us updated and hope the AD does help you out.

yld2rob · 31 May 2013, 05:54 AM

That stinks I wouldn't live without it being fixed.

codecow · 31 May 2013, 07:04 AM

AD says they'll take care of it which probably means it will get shipped out; it's not the end of the world as my wife has other Rolexes to wear in the interim, it's just sad because she was so excited on her birthday.

Originally when I saw it I was thinking it would be ok to just leave it because if it goes to RSC who knows what you'll get back, but after seeing it show up so easily in the pictures I'd rather have a clean crystal and something else scratched

Thanks for the well wishes, I'm sure it will be resolved eventually. It's a shame because the piece is otherwise stunning!

Daytona-Dan · 31 May 2013, 07:09 AM

Quote:

Originally Posted by codecow

but after seeing it show up so easily in the pictures I'd rather have a clean crystal and something else scratched

You have pictures?? Let us see!

mjclark32 · 31 May 2013, 08:47 AM

Bummer indeed. Rose gold daytona... Something tells me the AD will make it right. Best of luck and happy birthday to your bride

codecow · 31 May 2013, 08:56 AM

Quote:

Originally Posted by Daytona-Dan

You have pictures?? Let us see!

This is the BNIB shot, not even taken out of the box. See the white speck by the 2, that gives a tactile response on the fingernail and cannot be wiped off with a cloth.

mjclark32 · 31 May 2013, 08:58 AM

Yup I see it and for that money I'd want it right. Chances are they'll take care of it rather quickly. All the best.

codecow · 31 May 2013, 09:04 AM

Quote:

Originally Posted by mjclark32

Yup I see it and for that money I'd want it right. Chances are they'll take care of it rather quickly. All the best.

Yeah, I mean if it was a used piece or something or I got a super good deal on it personally I'd just wear it until it needed service although oddly I have never scratched a sapphire crystal.

My trusty old Omega Seamaster has battle scars everywhere and the crystal is still dead mint.

My wife saw it as soon as she put it on and was not pleased.

mjclark32 · 31 May 2013, 09:09 AM

Quote:

Originally Posted by codecow

Yeah, I mean if it was a used piece or something or I got a super good deal on it personally I'd just wear it until it needed service although oddly I have never scratched a sapphire crystal.

My trusty old Omega Seamaster has battle scars everywhere and the crystal is still dead mint.

My wife saw it as soon as she put it on and was not pleased.

My wife has that same level of attention to detail (that I lack

)

belligero · 31 May 2013, 09:47 AM

That's one hell of a nice gift.

They'll sort it out for you. Crystals don't cost much, and anticipation makes the heart grow fonder.

Bangel · 31 May 2013, 10:11 AM

Sure can see what you mean. That would bother me too, especially being BNIB.

Hope it gets resolved quickly.

SWISSAHOLICS · 31 May 2013, 10:21 AM

Oh that is definitely something that would bug me too especially for a BNIB and for the money that you spend on a 116515. Glad they will take care of it. It's a beauty!!

Hairdude1 · 31 May 2013, 12:00 PM

Please keep us updated upon its return

codecow · 3 June 2013, 01:09 AM

An update, we went to the dealer yesterday to have them look at it. They agreed there's something wrong with the crystal and after looking at it under magnification and messing around with it they think the defect might actually be inside the crystal.

They put on the shorter strap for her which was great and she's wearing it this week as we have a couple events she wanted to wear it to including a Panerai rose gold reception next week, must wear rose gold to the rose gold event

. After that it's going back to Rolex to get the crystal replaced no cost to us.

As for the watch itself man, it's great. I'm kind of jealous of it, my SS isn't quite doing it for me. I wore my DJ II TT yesterday to try and get the "brick of gold" feel but it has too much steel on it. While waiting at the AD I accidentally tried on the GMT IIc yellow gold with black dial, now that scratches the "brick of gold" itch quite nicely, hmm...

melons · 3 June 2013, 01:40 AM

Awesome piece, glad to hear its all working out.

Trouble15 · 3 June 2013, 01:50 AM

Very nice! Glad to hear it worked out well for you and your wife!

Daytona-Dan · 3 June 2013, 02:18 AM

Quote:

Originally Posted by codecow

While waiting at the AD I accidentally tried on the GMT IIc yellow gold with black dial, now that scratches the "brick of gold" itch quite nicely, hmm...

I feel sorry for your bank account, I made the same mistake with a YG Daytona and unfortunately, I couldn't get it out of my head, I had to have one. 6 months later and it was on my wrist permanently (along with a big smile).

I say this as a warning to anyone who has even the remote possibility of affording a full gold Rolex: if you try one on, you WILL end up buying one, it's only a matter of time.... If you have better things to do with your money, STAY AWAY!

You have been warned!

dcash0615 · 3 June 2013, 02:49 AM

I am glad they are taking care of this for you. If it were me, I would have returned the watch and ask for a new watch and not send to the RSC.

PerioBear · 3 June 2013, 03:17 AM

Quote:

Originally Posted by dcash0615

I am glad they are taking care of this for you. If it were me, I would have returned the watch and ask for a new watch and not send to the RSC.

+1!

Would you mind sharing which AD in the Bay Area?

Demonoid · 3 June 2013, 03:32 AM

Quote:

Originally Posted by periobear

+1!

Would you mind sharing which ad in the bay area?

+100

31 May 2013, 02:27 AM	#1
codecow "TRF" Member Join Date: Feb 2013 Real Name: Louis Location: Bay Area, CA Watch: PP 5131R Posts: 5,196	Dayt-oh-no-na My wife had been looking at the 116515 rose gold ceramic Daytona for quite a while now and with her birthday coming up (today) we ended up buying one from my local AD last Saturday and had it gift wrapped there. She opened it this morning and I'll be darned if there isn't a pin sized blemish of some sort on the crystal surface right by the 2 numeral. Now unworn and back in the box. Fortunately I got a picture of it right after she opened the box and before it was even touched but something tells me this is going to end up being a major pain in the behind based on a search of similar threads. This is the first new watch I have bought that has been messed up. Should have learned my lesson by now and really inspected it carefully, however there is a chance that it was scratched during the re-boxing or de-stickering process in which case would have had to inspect it as it was leaving the hand of the AD and placed into the box.

31 May 2013, 02:55 AM	#5
Lion "TRF" Member Join Date: Jan 2009 Real Name: Leo Location: Midwest Watch: GMT-II 16710 PEPSI Posts: 21,461	Sorry to hear of finding a problem on the watch especially since it was a gift for your wife on her birthday.....looks like she may have to wait for hopefully a short time before she can wear and enjoy her new watch. Did they have another one in stock so you could change it out??? __________________ SS GMT-II 16710 PEPSI(Z-serial#) THE ONLY DIFFERENCE BETWEEN MEN AND BOYS IS THE PRICE OF THE TOYS!!! MontBlanc Meisterstuck Doue Silver Barley MontBlanc Meisterstuck Solitaire Doue Signum Proud Card Carrying Member of the Curmudgeons.....Yikes!!!

31 May 2013, 03:36 AM	#7
Zoran "TRF" Member Join Date: Feb 2013 Real Name: Zoran Location: EU Watch: 1655 Mark 1 Posts: 1,010	Hi Louis, First, congratulations on your wife's B-Day. Now, from a business point of view it would be unwise for the AD not to believe you and make a problem out of changing the crystal. As you said, you bought a lot of watches there in the past and that Daytona is very expensive as well. I am pretty confident that they will replace it without an issue. Too bad it didn't go flawless, but in the end it will all clear itself out. Good luck and keep us updated on the result! __________________

31 May 2013, 04:56 AM	#11
SWISSAHOLICS "TRF" Member Join Date: Jan 2013 Location: Here! Watch: Rolex Posts: 4,366	Wow, that is a bummer. Keep us updated and hope the AD does help you out. __________________ 16610LN \| 16613LB \| 16710 Pepsi \| 118238 \| 116500 (White) \| 116500 (Black) \| 116710BLNR \| 116610LV "The one thing I fear most is time; time waits for no one and leaves no options."

31 May 2013, 05:54 AM	#12
yld2rob "TRF" Member Join Date: Oct 2012 Real Name: Rob Location: Penna Watch: Rolex Posts: 1,658	That stinks I wouldn't live without it being fixed. __________________ Rolex Sub-126610LV Rolex Sub- 126613LB Rolex GMT BLRO 126710 Rolex GMT BLNR Rolex Datejust 16220

31 May 2013, 02:29 AM	#2
mtrunner 2024 SubLV41 Pledge Member Join Date: Jan 2008 Real Name: Gary Location: Bozeman, MT Watch: 126508 Paul Newman Posts: 7,835	That is such a bummer. Hopefully the AD will fix it for you.

31 May 2013, 02:47 AM	#4
Baselman "TRF" Member Join Date: May 2013 Location: Switzerland Watch: 1665 GreatWhite SD Posts: 1,527	That's sad I hope they don't have to send it away and mean waiting weeks - that would really be sad.

31 May 2013, 02:56 AM	#6
AK797 2024 Pledge Member Join Date: Feb 2010 Real Name: Neil Location: UK Watch: ing ships roll in Posts: 59,369	A scratch on the crystal would drive me crazy so Id get it fixed/exchanged. Might take a while but its a stunning watch that's def worth any wait!

31 May 2013, 03:40 AM	#8
Daytona-Dan Banned Join Date: May 2013 Real Name: Dan Location: UK Watch: 116528 Posts: 1,049	Crystals are pretty strong, I'm not sure how this could have happened without a pretty hard knock. Having said that, I thought I put a chip in mine once but a bit of water and heavy elbow grease and it came off. Whatever it was, it was stuck on like super glue.

31 May 2013, 03:43 AM	#9
Trouble15 "TRF" Member Join Date: Dec 2011 Real Name: Steve Location: USA Watch: A few Posts: 8,884	Sorry to hear about this. Hopefully the AD makes it right, without having to ship to RSC.

31 May 2013, 03:57 AM	#10
roger0770 Banned Join Date: Nov 2009 Location: On Earth Watch: A Few Posts: 1,510	sorry to hear what happened, but keep us updated. and happy birthday to your wife.

31 May 2013, 07:04 AM	#13
codecow "TRF" Member Join Date: Feb 2013 Real Name: Louis Location: Bay Area, CA Watch: PP 5131R Posts: 5,196	AD says they'll take care of it which probably means it will get shipped out; it's not the end of the world as my wife has other Rolexes to wear in the interim, it's just sad because she was so excited on her birthday. Originally when I saw it I was thinking it would be ok to just leave it because if it goes to RSC who knows what you'll get back, but after seeing it show up so easily in the pictures I'd rather have a clean crystal and something else scratched Thanks for the well wishes, I'm sure it will be resolved eventually. It's a shame because the piece is otherwise stunning!

31 May 2013, 08:47 AM	#15
mjclark32 "TRF" Member Join Date: Mar 2010 Real Name: MJC Location: PHL USA Watch: IWC, Rolex, AP Posts: 29,232	Bummer indeed. Rose gold daytona... Something tells me the AD will make it right. Best of luck and happy birthday to your bride __________________

31 May 2013, 08:58 AM	#17
mjclark32 "TRF" Member Join Date: Mar 2010 Real Name: MJC Location: PHL USA Watch: IWC, Rolex, AP Posts: 29,232	Yup I see it and for that money I'd want it right. Chances are they'll take care of it rather quickly. All the best. __________________

31 May 2013, 09:47 AM	#20
belligero Banned Join Date: Mar 2012 Location: EUR Posts: 487	That's one hell of a nice gift. They'll sort it out for you. Crystals don't cost much, and anticipation makes the heart grow fonder.

31 May 2013, 10:11 AM	#21
Bangel "TRF" Member Join Date: Oct 2011 Location: Australia Watch: 116610LN Posts: 15,802	Sure can see what you mean. That would bother me too, especially being BNIB. Hope it gets resolved quickly.

31 May 2013, 10:21 AM	#22
SWISSAHOLICS "TRF" Member Join Date: Jan 2013 Location: Here! Watch: Rolex Posts: 4,366	Oh that is definitely something that would bug me too especially for a BNIB and for the money that you spend on a 116515. Glad they will take care of it. It's a beauty!! __________________ 16610LN \| 16613LB \| 16710 Pepsi \| 118238 \| 116500 (White) \| 116500 (Black) \| 116710BLNR \| 116610LV "The one thing I fear most is time; time waits for no one and leaves no options."

31 May 2013, 12:00 PM	#23
Hairdude1 "TRF" Member Join Date: Apr 2012 Real Name: Alex Location: Chicago Watch: AP,PP, Rolex Posts: 37,156	Please keep us updated upon its return

3 June 2013, 01:09 AM	#24
codecow "TRF" Member Join Date: Feb 2013 Real Name: Louis Location: Bay Area, CA Watch: PP 5131R Posts: 5,196	An update, we went to the dealer yesterday to have them look at it. They agreed there's something wrong with the crystal and after looking at it under magnification and messing around with it they think the defect might actually be inside the crystal. They put on the shorter strap for her which was great and she's wearing it this week as we have a couple events she wanted to wear it to including a Panerai rose gold reception next week, must wear rose gold to the rose gold event . After that it's going back to Rolex to get the crystal replaced no cost to us. As for the watch itself man, it's great. I'm kind of jealous of it, my SS isn't quite doing it for me. I wore my DJ II TT yesterday to try and get the "brick of gold" feel but it has too much steel on it. While waiting at the AD I accidentally tried on the GMT IIc yellow gold with black dial, now that scratches the "brick of gold" itch quite nicely, hmm... Attached Images

3 June 2013, 01:40 AM	#25
melons "TRF" Member Join Date: Jan 2013 Location: GMT -5 Watch: Rolex/Panerai Posts: 991	Awesome piece, glad to hear its all working out.

3 June 2013, 01:50 AM	#26
Trouble15 "TRF" Member Join Date: Dec 2011 Real Name: Steve Location: USA Watch: A few Posts: 8,884	Very nice! Glad to hear it worked out well for you and your wife!

3 June 2013, 02:49 AM	#28
dcash0615 2024 Pledge Member Join Date: Jan 2007 Real Name: Dave Location: CA Watch: es Posts: 4,395	I am glad they are taking care of this for you. If it were me, I would have returned the watch and ask for a new watch and not send to the RSC.

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