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Old 11 October 2013, 02:19 AM   #1
nagano21
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Sending to RSC

I am in the process of sending my watch to RSC to get the time regulated. I plan I doing this on my own to save money and time. I was told I need to send it registered and insured with the card and my return address.
For those of you who have sent back on your own did you use the post office or another means? Anything else I should know or consider? All my local ADs are charging $100 it look to add 2 weeks on to process since they do not ship them directly. Therefore I'd rather do it myself.
Any tips for sending on my own? Thanks
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Old 11 October 2013, 02:22 AM   #2
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On a side a side not after I posted this somehow my "post total" went from 120+ to single digits, do the reset or something.

Edit; Now you only have one

Last edited by nagano2125; 11 October 2013 at 02:25 AM.. Reason: Wow I had two names and didn't realize it...
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Old 11 October 2013, 02:22 AM   #3
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If you call them, they will email you an instruction kit for sending your watch in. I believe they will only accept packages via USPS registered mail. But if all you need is a regulation, might be better off to try to find someone local. Besides taking forever, an RSC service will be upwards of $600.
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Old 11 October 2013, 02:24 AM   #4
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You could search for a local watchmaker that has a pressure tester, and have them do it while you wait.
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Old 11 October 2013, 02:26 AM   #5
nagano2125
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It is within 2 yrs so the service is free. I would go through someone local but worried it will void warranty. Watch was purchased in march
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Old 11 October 2013, 02:28 AM   #6
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It is within 2 yrs so the service is free. I would go through someone local but worried it will void warranty. Watch was purchased in march
If it is someone that has a Rolex parts account, they are certified to work on your watch, and will not void the warranty.
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Old 11 October 2013, 02:29 AM   #7
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I did call never said anything about an email lady just gave me directions over the phone.
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Old 11 October 2013, 02:32 AM   #8
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I did call never said anything about an email lady just gave me directions over the phone.
So you do have the directions?
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Old 11 October 2013, 02:35 AM   #9
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So you do have the directions?
Yeah, said that in OP. just didn't know if it had to go USPS since it wasn't specified as well any tips people may have.
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Old 11 October 2013, 02:35 AM   #10
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I did call never said anything about an email lady just gave me directions over the phone.
If you go the RCS route, call them back for the email. They are very specific on how it is to be shipped like brown tape only on the box. They will not accept a box with clear tape. I would still look for a local Rolex certified watchmaker (non AD) that will do it while you wait. Below is part if the shipping instructions.

"Bring your box to your nearest United States Post Office. Instruct the postal clerk to send the package Registered MailTM, as the sample label above indicates."
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Old 11 October 2013, 02:36 AM   #11
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Yeah, said that in OP. just didn't know if it had to go USPS since it wasn't specified as well any tips people may have.
Yes, you have to send it USPS.
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Old 11 October 2013, 02:44 AM   #12
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Called back and asked for directions to be sent. Not sure why they didn't do it in first place considering it appears they are anal about the use of brown paper tape!
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Old 11 October 2013, 02:45 AM   #13
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Would you guys allow Tourneau to do the service as it is under warranty? I know as a whole they are not liked on the forum but idk what you guys think about their watch techs.
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Old 11 October 2013, 02:59 AM   #14
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Called back and asked for directions to be sent. Not sure why they didn't do it in first place considering it appears they are anal about the use of brown paper tape!
Which is a good thing.
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Old 11 October 2013, 03:04 AM   #15
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Originally Posted by nagano21 View Post
I am in the process of sending my watch to RSC to get the time regulated. I plan I doing this on my own to save money and time. I was told I need to send it registered and insured with the card and my return address.
For those of you who have sent back on your own did you use the post office or another means? Anything else I should know or consider? All my local ADs are charging $100 it look to add 2 weeks on to process since they do not ship them directly. Therefore I'd rather do it myself.
Any tips for sending on my own? Thanks
By how much outside the COSC spec is your watch running and how was your testing method.Simple regulation is a 30 minute job but if you send back to the RSC expect 4 weeks or longer.
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Old 11 October 2013, 03:11 AM   #16
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Would you guys allow Tourneau to do the service as it is under warranty? I know as a whole they are not liked on the forum but idk what you guys think about their watch techs.
I don't know where Crazytown is, but most cities have many independent Rolex certified watchmaker that will correct it while you wait. Like Peter said, it's a 30 minute job. Make sure they do a pressure test.
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Old 11 October 2013, 03:25 AM   #17
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By how much outside the COSC spec is your watch running and how was your testing method.Simple regulation is a 30 minute job but if you send back to the RSC expect 4 weeks or longer.
It is -6sec/day. Enough to bother me. I last two nights have kept it off and dial up and it has been -2 to -3 sec a day now but I asked myself why start taking it off to correct if that's not how I have a,ways worn my watch. I sleep with it on and want to continue too.

Keith, I am in Boston area. The few I have spoke to for their opinion rec. sending it back to not void my warranty. They said don't give then an excuse to void your warranty. I guess if I knew and trusted someone close by I would use them. I don't know anyone and worry that with my luck something will go wrong and ill kick myself for not sending it in.
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Old 11 October 2013, 03:33 AM   #18
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It is -6sec/day. Enough to bother me. I last two nights have kept it off and dial up and it has been -2 to -3 sec a day now but I asked myself why start taking it off to correct if that's not how I have a,ways worn my watch. I sleep with it on and want to continue too.

Keith, I am in Boston area. The few I have spoke to for their opinion rec. sending it back to not void my warranty. They said don't give then an excuse to void your warranty. I guess if I knew and trusted someone close by I would use them. I don't know anyone and worry that with my luck something will go wrong and ill kick myself for not sending it in.
As long as you realize when adjusted on the machine to say +2 seconds this don't always mean it will perform exactly the same on the wrist.As you have found by taking your watch off your wrist at night and its gained up to 4 seconds.
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Old 11 October 2013, 03:36 AM   #19
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All you ever wanted to know about shipping a Rolex to RSC...

http://rolexforums.com/showthread.php?t=277893
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Old 11 October 2013, 03:37 AM   #20
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As long as you realize when adjusted on the machine to say +2 seconds this don't always mean it will perform exactly the same on the wrist.As you have found by taking your watch off your wrist at night and its gained up to 4 seconds.
Great point! Which doesn't help me make up my mind of course... It's tough I want the watch to perform perfectly, read all these posts about guys sending theirs in and now they are dead on accurate and recommending me to do the same. Like I mentioned before. I don't want to change my habits because of how the watch performs. I'd rather the watch change, and not my practice. If that makes sense.
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Old 11 October 2013, 03:48 AM   #21
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Called back and asked for directions to be sent. Not sure why they didn't do it in first place considering it appears they are anal about the use of brown paper tape!
That's actually the USPS that is anal about the brown tape...at least mine is!
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Old 11 October 2013, 03:49 AM   #22
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Keith, I am in Boston area. The few I have spoke to for their opinion rec. sending it back to not void my warranty. They said don't give then an excuse to void your warranty. I guess if I knew and trusted someone close by I would use them. I don't know anyone and worry that with my luck something will go wrong and ill kick myself for not sending it in.[/QUOTE]

I did a Google search Rolex repair Boston, and there are several that will do it for you, and it will NOT void your warranty because they are Rolex authorized repair centers.
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Old 11 October 2013, 04:28 AM   #23
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I guess I'm having a hard time finding them. I see pduggin and boston watch and clock using your search inquiry and nothing on the site that I saw listed them as an authorized repair center. Albeit I did look briefly as I'm running around at the moment. As well as these are the only two that keep showing up in my search.
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Old 11 October 2013, 04:41 AM   #24
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I guess I'm having a hard time finding them. I see pduggin and boston watch and clock using your search inquiry and nothing on the site that I saw listed them as an authorized repair center. Albeit I did look briefly as I'm running around at the moment. As well as these are the only two that keep showing up in my search.
Boston Watch and Clock said they were Rolex authorized, and would adjust it for $30. Call Paul Duggan Fine Watches also. Just make sure anyone you use does a pressure test.
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Old 11 October 2013, 06:00 AM   #25
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my sub used be 10+sec fast /day,so i asked to regular it during last service at rsc,the watch looks really nice after service,but the accuracy gets worse,a rough test,3-4 minutes a week,but i just leave it alone,don't want them open the case.maybe when next time service
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Old 11 October 2013, 09:38 AM   #26
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For whatever it is worth, on the brown paper tape question, it is a requirement for registered mail. The post office has to be able to date stamp in multiple areas on the tape for registered mail. The stamp will smear if the tape is plastic.
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Old 11 October 2013, 09:43 AM   #27
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Tourneau is fine. I would use them for a regualtion.
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Old 11 October 2013, 10:01 AM   #28
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tourneau is fine. I would use them for a regulation.
+1
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Old 11 October 2013, 10:34 AM   #29
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On a side a side not after I posted this somehow my "post total" went from 120+ to single digits, do the reset or something.

Edit; Now you only have one
It looks like you are posting from different accounts.
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Old 11 October 2013, 10:56 PM   #30
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For whatever it is worth, on the brown paper tape question, it is a requirement for registered mail. The post office has to be able to date stamp in multiple areas on the tape for registered mail. The stamp will smear if the tape is plastic.
X2

Brown paper tape, send it registered mail, include all your contact info and warranty card and your instructions and you're good!

And definitely check out kilyung's thread on it.

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