Problems with new tires - advice needed

[68camaro]

I know there is a lot of car folks here so maybe you have some ideas that will help us......

A month ago we put new tires on my wife's 2012 528i. After much research we went with Perilli (http://www.tirerack.com/tires/tires....port%20Package) which were rated very high at Tirerack.com. Our local BMW dealer purchased tires off Tirerack and did a Force Balance and install but immediately the tires hummed, especially in 40-55 mile range.

We waited a few weeks to see if hum died down but it never did. We took back to dealer and shop manager test drove it, and immediately heard it as well. Dealer called Tirerack and they said Perilli does not warranty against road noise.

I think this is unacceptable. I had three sets of different Perilli's on another vehicle and loved them.

One option is to have dealer install tires/wheels from new car on ours to see if it does it, and then by process of elimination replace one by one. This will cost several hundred dollars for all the labor/test drives so not sure it make sense.

So right now dealer and vendor and manufacturer saying "tough"

Any ideas...

PS....since this is Rolex forum I must say my wife and I both wear our rolex's when driving it

[mike@ec]

I'm a car guy and never really liked Pirelli tires !

not sure if it would help, but I would suggest try re-mounting the tire on the rim.

or go straight to the source:

Pirelli Tire LLC
100 Pirelli Drive Rome, Georgia 30161-7000
tel.:1-800-PIRELLI (800-747-3554)

[Lgear080]

Agreed. Pirelli is well known as a garbage product
In the car community. Id stick to BMW forums for tire
Advice. Tire rack sells tires... As far as getting a refund,
Did you purchase w Amex? I think you could purchase
Another set of good tires and recover most of your
Pirelli expenditure via resale.

[77T]

You may not have checked the treadwear rating but that tire is the harder compound within the Pirelli choices. And while that gives you a longer life, harder compounds have more road noise in general.

I always drove P-Zero's on my 911's that were almost twice as soft. Sure they wore out quicker but never had noise issues.

The issue only happening at a certain speed does make me wonder if you had a recent alignment? And next thing is to undo the dynamic balancing by doing a static balance (only a suggestion since you can always put the other Force Balance back later).

These two steps are cheaper than doing the sequential tire swaps and possible fixes to the noise problem.

[dysondiver]

ive found certain tires are noisy on certain surfaces , try a run on the motorway and b roads , if still there im guessing theres not much that will change it ,, maybe self balancing compound may help ,, but i doubt it , and as youve gone for a harder compound it will last longer too.
maybe just turn the radio up and live with it , an extra mat in each footwell as a temp messure.

[azguy]

The noise comes from the stiff low profile sidewall. I prefer Michelin tires on BMW's

[mike@ec]

I like my Michelin Pilot Super Sports

[bungcarlo]

I'd try, tire rotation. Make sure the pressure is balance.

[Dr. Robert]

Go Michelin

[Pix]

I ran pirelli's on my f250 diesel over 100k miles no noise whatsoever from the tires, but then again who could hear them over the sweet rumble of the diesel. On my 328xi I run Conti's in the summer and Blizzaks in the winter

[Roley]

I had the same issue with Pirelli..ONCE. Never again.

[mike@ec]

Pirelli says they incorporate their technology from race testing into their everyday tires.. that is kind of scary if you've been following F1

[dman]

Originally Posted by mike@ec

Pirelli says they incorporate their technology from race testing into their everyday tires.. that is kind of scary if you've been following F1

Too true!!

[Sixshooter]

Originally Posted by Dr. Robert

Go Michelin

Couldn't agree more. Pirelli has not impressed me in the least.

[68camaro]

Thanks for all your responses.

I spoke to Perilli today and the customer service person will escalate to supervisor to see if they will do anything. If not I will do some of the ideas mentioned above and give them horrible review on Tirerack.com.

Also will never buy another Perilli tire or do business with tirerack again, plus I am on BMW forum and will post there as well....not that tirerack or perilli will care.

Live and learn........

Chuck

[perpetualman88]

Originally Posted by mike@ec

I like my Michelin Pilot Super Sports

x2 expensive but worth it IMHO

[kilyung]

Originally Posted by Roley

I had the same issue with Pirelli..ONCE. Never again.

Ditto

[kieselguhr]

Falken Ziexs were my go to tires

[dysondiver]

i drive on verdstien or hankook , probably both spellings will be wrong , but never have a problem , my a6 allroad had continental on when i bought it , they seem ok.

[Psmith]

I had the same problem several years ago, on a Honda, although the tyres were about 50-70% worn when it started. The sound was so alarming that at first I thought something was mechanically wrong with the car. That said, I've used Pirellis on various other vehicles and not always had the same problem. My overall experience is that Pirellis tend to deteriorate (noise, steering, grip) quite rapidly when they are part-worn. Annoying when there is plenty of tread left...

[zama]

My advice fit the original tires that came with the car. I think most Euro cars come out with Continental these days, they are a great tire. Michelin Pilot sports etc are excellent, but hardly necessary on a 5 series, they are designed for extreme sports cars and wear out quickly, I had cup sports fitted to one of my sports cars, great grip, but designed for true performance cars.

[cookie7]

Totally agree Conti's are great tires. I run The Extreme Contact DWS on my Vette ;I've never had a better all weather tire,And believe me I don't baby them and still get good mileage out of them...More on the fronts than the rears if you get my drift

[mike@ec]

Originally Posted by perpetualman88

x2 expensive but worth it IMHO

yes, i agree expensive... they were my first set of "good tires" and will always use them from now on.

I remember when I first had them installed first thought that came to mind was "wow, smooth like a baby's skin"

[The Joker]

Originally Posted by mike@ec

Pirelli says they incorporate their technology from race testing into their everyday tires.. that is kind of scary if you've been following F1

Can't judge Pirelli by F1. They were asked to make tyres that degrade(drop off the cliff) in a certain way to make the racing more exciting. Which they have done. They also have to make 4 different compounds that have different characteristics which 2 have to be used during a race. They could easily make a tire that lasts the entire race.

They are the only supplier in F1, which differs from the past say when they had Bridgestone vs Michelin, because of this competition these 2 had to produce the best tire they possibly could.

Seems like their excellent efforts in F1 have backfired for brand recognition.

[dman]

Originally Posted by The Joker

Can't judge Pirelli by F1. They were asked to make tyres that degrade(drop off the cliff) in a certain way to make the racing more exciting. Which they have done. They also have to make 4 different compounds that have different characteristics which 2 have to be used during a race. They could easily make a tire that lasts the entire race.

They are the only supplier in F1, which differs from the past say when they had Bridgestone vs Michelin, because of this competition these 2 had to produce the best tire they possibly could.

Seems like their excellent efforts in F1 have backfired for brand recognition.

Yeah, you make very good points for sure. On top of all that, they don't actually give them "real world" testing conditions so it becomes a guess at best. But what a hit their name has taken and without any ability to refute.

[dba]

Originally Posted by mike@ec

Pirelli says they incorporate their technology from race testing into their everyday tires.. that is kind of scary if you've been following F1

Whatever are you talking about?

[Lgear080]

Everyone hit the high notes. Michelin makes very special, expensive
Tires. I ran pilot sports for almost a decade on many different cars.
My second and third choices were Conti contacts and nitto invo's -
And some other nitto models. My purchases were solely based on
User recommendations - people that regularly beat the snot out of
Their tires, myself included.

Relatively cheap lesson learned... I still say sell em. Don't let Pirelli
String you along w bs. They'll never give you a refund or a new set
Of tires. I've seen this played out quite a few times. Let the next guy
Get some use out of em. You'll probably recover 70-80% of your
Purchase.

[GB-man]

Hmm I hate road noise. Have p zeros that are stock on my 911 but can't wait to replace them with Michelin pilot ss. The michelin are actually 200 cheaper than the p zeros and everyone on the forums agrees they are superior. Is there no mention of this effect on the reviews? Do we think it is a defect specific to your set? I'd email Pirelli directly and if no luck turn the radio up or sell them on Craigslist and be done with it.

[Wesley Crusher]

Originally Posted by zama

My advice fit the original tires that came with the car. I think most Euro cars come out with Continental these days, they are a great tire. Michelin Pilot sports etc are excellent, but hardly necessary on a 5 series, they are designed for extreme sports cars and wear out quickly, I had cup sports fitted to one of my sports cars, great grip, but designed for true performance cars.

Pilot Sport Cups and Super Sports are two totally, totally different tires. Super Sports are the best all around (not good if you live in a place with winter conditions) tires if you don't mind spending the extra cash for them. The Cups are r-compound tires. I believe the Cups will wear out in less than 5000 miles whereas the Super Sports are much longer lasting... Somewhere around 25,000 miles, IIRC (assuming you drive like a normal person )

[Runnin' Rebel]

Originally Posted by cookie7

Totally agree Conti's are great tires. I run The Extreme Contact DWS on my Vette ;I've never had a better all weather tire,And believe me I don't baby them and still get good mileage out of them...More on the fronts than the rears if you get my drift

That's what I use. I rotate every 6 months even though I only drive 8000 miles a year in my Touareg