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Old 21 February 2014, 08:49 AM   #1
southtexas
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? for anyone who has returned an ebay item to seller

Bought a part on ebay (using paypal), turns out it is not well built and obviously fake. I contacted seller who stated that I can return the item and when she gets it, she'll refund me the money.

We're talking under $50 here, but what is the usual procedure in this case? Do I request she refund first and then I send? Or, since I am a buyer, if she tries anything funny after I send it back, I will mostly likely win with paypal?
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Old 21 February 2014, 08:51 AM   #2
crowncollection
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You have to send back first that is reasonable, log a claim with PayPal it will instruct you to do so, then your covered
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Old 21 February 2014, 08:51 AM   #3
southtexas
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ok thanks David.
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Old 21 February 2014, 09:03 AM   #4
Frosty
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Quote:
Originally Posted by southtexas View Post
ok thanks David.
Take good pictures before you send it back. I got a Rolex knife that was supposed to be new, but, had scratches on the body. I got my money back.
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Old 21 February 2014, 09:34 AM   #5
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As David said, open a received item not as described. This way ebay is on the loop. Then log in your return tracking number on the case. Document, document, document...
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