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Chozn1 · 5 April 2008, 11:26 AM

As some here have seen me say, my dad decided he wanted a black Milgauss after seeing my white one. Well, not only did my AD get me one in within a day, but after having a seriously crappy day, I walked in just kinda wanting to grab it and get out. When I walked in she said "I have someone I want you to meet". I wasn't neccesarily in the mood, but I put on my happy face and said "Great". Well, I'm glad I did because it was the district manager of the store who said he really appreciated the purchases, and that if there was anything I wanted in the future, he'd get his hands on it for me. Too bad I don't care for the SS Daytona that much!

Anyway, I was about to walk out after paying for the watch and saying my thanks, and then they said "Hey, we want you to have something, and they gave me a basket full of wine, cheese, crackers, and candles to take home

Talk about an AD!!! Perked me up with a quickness!

Courmayeur1 · 5 April 2008, 11:28 AM

That is one fine AD, they certainly know how to treat their customers well.

Norm · 5 April 2008, 11:30 AM

Very classy AD.

mickeydainish · 5 April 2008, 11:34 AM

Wow... that was awsome. I can just picture the event.... next thing you know... you will be getting PM to call in that managers marker for another one... or two...!!! :-)

JCLZ · 5 April 2008, 11:35 AM

That´s what I call first class service.They can have my money if they want to. Just tell them I drink tequila.

2careless · 5 April 2008, 11:36 AM

That's one hell of a "buying the buyer". This happened to one of our car purchases - When he delivered the car to our place he gave me a very nice bottle of red and also a bunch of roses to the wifey. There u go.

timackerman · 5 April 2008, 02:03 PM

WOW!! That is impressive!

Just by your words alone, I am sure people will go your AD over any other near your location!

Great customer service goes a LONG way!

Don Corleone · 5 April 2008, 02:46 PM

Mine was nice also. They gave me an LSU BCS Championship commemorative Waterford crystal football for free when I bought mine in January.

wanasub · 5 April 2008, 02:54 PM

Great story Gabe. A little kindness means lots! Jonathan

TDH · 5 April 2008, 03:22 PM

Quote:

Originally Posted by wanasub

Great story Gabe. A little kindness means lots!

second that!

sphereman · 5 April 2008, 04:46 PM

that is really good to hear..

NO AD in the LA area is like that.. I guess they are still doing fine without having to 'butter up' customers.. oh well..

jasonbellevue · 5 April 2008, 04:48 PM

Seriously nice gesture from your AD.

BlackpoolRolexCoaste · 5 April 2008, 05:32 PM

My first Rolex purchase was concluded with the AD asking if my wife and I would care for a glass of champagne to celebrate!

They are a seriously upmarket jewellers who have since relinquished the Rolex dealership as they felt it did not truly reflect the bulk of their customer profile (was normally much higher!) but they knew that it represented a major purchase for me and treated me accordingly.

It was an experience I will never forget and went on to buy a further Rolex from them before they let the dealership go.

Thank you Bodle & Dunthorne, Liverpool for a priceless memory - I really did feel special that day..........

When I bought my TT blue sub from another North West dealer the experience was similar to visiting the dentist, in a word - horrible.

chevycorvette · 5 April 2008, 09:45 PM

excellent AD who know to treat buyer. especially superman

sherwin · 5 April 2008, 11:05 PM

very nice AD. ive never had such experiences, usually just a can of drink and a thank you and thats it

cocopeep · 6 April 2008, 12:47 AM

I'm sure it wasn't tourneau! they'll sell you the watch and forget about you as soon as you walk out the door

5 April 2008, 11:26 AM	#1
Chozn1 "TRF" Member Join Date: Jan 2008 Location: South GA Watch: Sub and President Posts: 1,501	Seriously good AD experience As some here have seen me say, my dad decided he wanted a black Milgauss after seeing my white one. Well, not only did my AD get me one in within a day, but after having a seriously crappy day, I walked in just kinda wanting to grab it and get out. When I walked in she said "I have someone I want you to meet". I wasn't neccesarily in the mood, but I put on my happy face and said "Great". Well, I'm glad I did because it was the district manager of the store who said he really appreciated the purchases, and that if there was anything I wanted in the future, he'd get his hands on it for me. Too bad I don't care for the SS Daytona that much! Anyway, I was about to walk out after paying for the watch and saying my thanks, and then they said "Hey, we want you to have something, and they gave me a basket full of wine, cheese, crackers, and candles to take home Talk about an AD!!! Perked me up with a quickness! __________________ Current Models... (K)Bluesy (M) TT DJ In search of DayDate Prior models... Just about everything.

5 April 2008, 02:03 PM	#7
timackerman "TRF" Member Join Date: Mar 2008 Real Name: Tim Location: Calgary Posts: 1,117	WOW!! That is impressive! Just by your words alone, I am sure people will go your AD over any other near your location! Great customer service goes a LONG way! __________________ Daytona 116520

5 April 2008, 04:48 PM	#12
jasonbellevue "TRF" Member Join Date: Mar 2007 Real Name: Jason Location: at home Posts: 5,098	Seriously nice gesture from your AD. __________________

5 April 2008, 11:28 AM	#2
Courmayeur1 Member Join Date: Oct 2007 Location: Boston Posts: 243	That is one fine AD, they certainly know how to treat their customers well.

5 April 2008, 11:30 AM	#3
Norm Member Join Date: Mar 2008 Location: MA Posts: 414	Very classy AD.

5 April 2008, 11:34 AM	#4
mickeydainish Banned Join Date: Mar 2008 Real Name: Michael Location: LaLa Land Watch: Sub Date 16610 Posts: 1,757	Wow... that was awsome. I can just picture the event.... next thing you know... you will be getting PM to call in that managers marker for another one... or two...!!! :-)

5 April 2008, 11:35 AM	#5
JCLZ "TRF" Member Join Date: Dec 2007 Real Name: Julio César Location: Houston Watch: Rolex LV Posts: 321	That´s what I call first class service.They can have my money if they want to. Just tell them I drink tequila.

5 April 2008, 11:36 AM	#6
2careless "TRF" Member Join Date: Dec 2007 Location: Melbourne, AU Watch: Pepsi Posts: 4,370	That's one hell of a "buying the buyer". This happened to one of our car purchases - When he delivered the car to our place he gave me a very nice bottle of red and also a bunch of roses to the wifey. There u go.

5 April 2008, 02:46 PM	#8
Don Corleone Member Join Date: Jan 2008 Location: Baton Rouge, LA Posts: 29	Mine was nice also. They gave me an LSU BCS Championship commemorative Waterford crystal football for free when I bought mine in January.

5 April 2008, 02:54 PM	#9
wanasub "TRF" Member Join Date: Dec 2007 Real Name: Jonathan Location: wisconsin Posts: 386	Great story Gabe. A little kindness means lots! Jonathan

5 April 2008, 04:46 PM	#11
sphereman 2024 Pledge Member Join Date: Oct 2007 Location: SoCal Posts: 981	that is really good to hear.. NO AD in the LA area is like that.. I guess they are still doing fine without having to 'butter up' customers.. oh well..

5 April 2008, 05:32 PM	#13
BlackpoolRolexCoaste Member Join Date: Nov 2007 Real Name: John T Location: Benidorm, Spain Watch: Blue sub & SS Sub Posts: 226	My first Rolex purchase was concluded with the AD asking if my wife and I would care for a glass of champagne to celebrate! They are a seriously upmarket jewellers who have since relinquished the Rolex dealership as they felt it did not truly reflect the bulk of their customer profile (was normally much higher!) but they knew that it represented a major purchase for me and treated me accordingly. It was an experience I will never forget and went on to buy a further Rolex from them before they let the dealership go. Thank you Bodle & Dunthorne, Liverpool for a priceless memory - I really did feel special that day.......... When I bought my TT blue sub from another North West dealer the experience was similar to visiting the dentist, in a word - horrible.

5 April 2008, 09:45 PM	#14
chevycorvette "TRF" Member Join Date: Oct 2007 Real Name: willie Location: pie hole Watch: still looking Posts: 924	excellent AD who know to treat buyer. especially superman

5 April 2008, 11:05 PM	#15
sherwin "TRF" Member Join Date: Nov 2007 Location: Perth/Singapore Posts: 1,764	very nice AD. ive never had such experiences, usually just a can of drink and a thank you and thats it

6 April 2008, 12:47 AM	#16
cocopeep "TRF" Member Join Date: Oct 2007 Location: PA Watch: DJ 116234 Posts: 510	I'm sure it wasn't tourneau! they'll sell you the watch and forget about you as soon as you walk out the door

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