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jd57 · 12 November 2015, 10:04 AM

Sent my 15400 in for two year pressure test, inspection and warranty extension. They found some of the oils had dried so they did a complete service, sent an apologetic letter and extended the warranty two years! Total time from drop off to pickup at Govberg was 23 days! Makes you wonder about Patek's 6-8 month turnaround for simple service. Glad to have it back.

Foxman2k · 12 November 2015, 10:17 AM

Did the polish as well?

texex91 · 12 November 2015, 10:34 AM

Clearwater is the best. Period.

benlee · 12 November 2015, 10:44 AM

Superb! Good to hear.

Foxman2k · 12 November 2015, 11:02 AM

And how old was the watch?

jd57 · 12 November 2015, 11:54 AM

Watch was just under two years since purchase. Didn't ask them to polish it and don't think they did - it was pretty pristine when sent in. And I wear it a fair bit.

subtona · 12 November 2015, 11:56 AM

Nice to hear of good customer support.

singe89 · 12 November 2015, 01:58 PM

Great to hear. Sounds like the usual from APSC Clearwater. A major reason why I keep buying APs.

NoVaSubowner · 12 November 2015, 02:27 PM

Best service in the watch industry.

Hairdude1 · 12 November 2015, 03:56 PM

Apsc rocks!!!

Abdullasaif · 12 November 2015, 10:37 PM

Honestly never heard anything negative from them

VICI · 12 November 2015, 10:41 PM

Wouldn't it be nice to live in a world where other businesses did the same...

People to do an extra step as part of their being.

Nice to hear and consistent with our experiences from APSC. 👍

jjnd08 · 12 November 2015, 11:31 PM

Love hearing these service stories...

jrs146 · 13 November 2015, 03:35 AM

AP Service Center is top-notch! I'm sure you are glad to have that beauty back!

csi-n · 13 November 2015, 03:55 AM

The team there is really awesome. I've personally had great experience with them as well.

Sam

Foxman2k · 13 November 2015, 09:48 AM

Well I just phoned them today and they were helpful. Trying to sort out the extra link and the 3rd year warrant y

Foxman2k · 14 November 2015, 10:05 AM

Uh oh. There is an 8 month back log on 1.5 links?!?!?

12 November 2015, 10:04 AM	#1
jd57 "TRF" Member Join Date: May 2014 Location: NYC Posts: 566	Amazing service in Clearwater Sent my 15400 in for two year pressure test, inspection and warranty extension. They found some of the oils had dried so they did a complete service, sent an apologetic letter and extended the warranty two years! Total time from drop off to pickup at Govberg was 23 days! Makes you wonder about Patek's 6-8 month turnaround for simple service. Glad to have it back. Attached Images

12 November 2015, 11:56 AM	#7
subtona "TRF" Member Join Date: Jan 2011 Real Name: gus Location: East Coast Watch: APK & sometimes Y Posts: 26,599	Nice to hear of good customer support. __________________

12 November 2015, 03:56 PM	#10
Hairdude1 "TRF" Member Join Date: Apr 2012 Real Name: Alex Location: Chicago Watch: AP,PP, Rolex Posts: 37,156	Apsc rocks!!! __________________ Instagram: @Hairdude Watches in Collection 5070R, 5522A, 214270 MK1, 228238 16750, 26401, 5711, 116718, 116710LN, 116300, 16710"Coke", 372, 15300, 15703 (All Flipped) Official Member "Perpetual 30" Las Vegas GTG 2016 Official Member "WIS-CON" Las Vegas International GTG 2017 Official Member 'WIS-CON' Las Vegas Int'l GTG 2018

12 November 2015, 11:31 PM	#13
jjnd08 "TRF" Member Join Date: Jan 2013 Location: United States Posts: 8,615	Love hearing these service stories... __________________ ---------------------- Instagram: watchesandchickensandwiches

13 November 2015, 03:35 AM	#14
jrs146 "TRF" Member Join Date: Aug 2011 Real Name: Josh Location: Lost in time Watch: Me Nae Nae Posts: 9,823	AP Service Center is top-notch! I'm sure you are glad to have that beauty back! __________________ "Sometimes the songs that we hear are just songs of our own." -Jerome J. Garcia, Robert C. Hunter

12 November 2015, 10:17 AM	#2
Foxman2k "TRF" Member Join Date: Jun 2014 Location: Boston Posts: 282	Did the polish as well?

12 November 2015, 10:34 AM	#3
texex91 "TRF" Member Join Date: May 2007 Location: . Posts: 17,898	Clearwater is the best. Period.

12 November 2015, 10:44 AM	#4
benlee "TRF" Member Join Date: Dec 2012 Real Name: Ben Location: SIN & JKT Watch: Rolex, AP, PP Posts: 9,874	Superb! Good to hear.

12 November 2015, 11:02 AM	#5
Foxman2k "TRF" Member Join Date: Jun 2014 Location: Boston Posts: 282	And how old was the watch?

12 November 2015, 11:54 AM	#6
jd57 "TRF" Member Join Date: May 2014 Location: NYC Posts: 566	Watch was just under two years since purchase. Didn't ask them to polish it and don't think they did - it was pretty pristine when sent in. And I wear it a fair bit.

12 November 2015, 01:58 PM	#8
singe89 "TRF" Member Join Date: Oct 2011 Real Name: Jim Location: Orange County, CA Watch: Rolex, AP & Patek Posts: 3,747	Great to hear. Sounds like the usual from APSC Clearwater. A major reason why I keep buying APs.

12 November 2015, 02:27 PM	#9
NoVaSubowner "TRF" Member Join Date: Oct 2012 Location: Alexandria, VA Watch: Love them. Posts: 1,095	Best service in the watch industry.

12 November 2015, 10:37 PM	#11
Abdullasaif "TRF" Member Join Date: Jul 2014 Location: Dubai Watch: bipolar Posts: 2,854	Honestly never heard anything negative from them

12 November 2015, 10:41 PM	#12
VICI "TRF" Member Join Date: May 2012 Real Name: Alex Location: Gotham City Watch: IG: Mr_Right_NYC Posts: 5,672	Wouldn't it be nice to live in a world where other businesses did the same... People to do an extra step as part of their being. Nice to hear and consistent with our experiences from APSC. 👍

13 November 2015, 03:55 AM	#15
csi-n "TRF" Member Join Date: May 2013 Real Name: Sam Location: Arkansas Posts: 1,042	The team there is really awesome. I've personally had great experience with them as well. Sam

13 November 2015, 09:48 AM	#16
Foxman2k "TRF" Member Join Date: Jun 2014 Location: Boston Posts: 282	Well I just phoned them today and they were helpful. Trying to sort out the extra link and the 3rd year warrant y

14 November 2015, 10:05 AM	#17
Foxman2k "TRF" Member Join Date: Jun 2014 Location: Boston Posts: 282	Uh oh. There is an 8 month back log on 1.5 links?!?!?

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