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NeoAnderson · 20 January 2016, 02:35 PM

1. I was told by my AD sales person that I can clean my watch with windex or ammonia base product. While reading the rolex booklet, it just says soapy water and cloth.

2. Also, my ad states that I shouldn't change the date from 9pm-3am. The rolex booklet never warns of this.
I have a michele watch that does warn of this though.

On a side note I know my watch has a 5 yr warrenty, but I see on the back of the booklet holding case it states. "Should your rolex need adjustment during the next two years, return it." I assume this is just for bracelet adjustment.

Tools · 20 January 2016, 02:42 PM

1. Your AD is correct.

2. Your AD is incorrect.

Danny83 · 20 January 2016, 02:45 PM

Myths ....

TheRolexKingofLV · 20 January 2016, 02:47 PM

They lie! They all lie!

AF_Rob · 20 January 2016, 02:47 PM

On your second question, I know some ETA movements advise against that, but I haven't heard that about modern Rolex.

On the warranty question, the 5 year warranty is a fairly new thing. Maybe the booklet is older.

Windex eh? sounds a little harsh on the piece. I just wear it in the shower every so often.

NeoAnderson · 20 January 2016, 03:39 PM

Ok.

Abdullasaif · 20 January 2016, 04:19 PM

Honestly is that guy some intern?

Sent from my iPhone using Tapatalk

Muzz · 20 January 2016, 08:51 PM

Quote:

Originally Posted by Tools

1. Your AD is incorrect.

2. Your AD is incorrect.

I have been cleaning my bracelets with Windex for over 20 years, never had an issue, just rinse it off afterwards. Maybe I am just 20 years lucky?

By the way, I do not work at an AD

But it is safe to say Larry has forgot more than I know.

NeoAnderson · 20 January 2016, 08:57 PM

Quote:

Originally Posted by Muzz

I have been cleaning my bracelets with Windex for over 20 years, never had an issue, just rinse it off afterwards. Maybe I am just 20 years lucky?

By the way, I do not work at an AD

But it is safe to say Larry has forgot more than I know.

+1 for ad

Jim Smyth · 20 January 2016, 10:17 PM

All cleaning products are not the same so be careful. I had a few of the older GMT's 30 years ago. My wife when we got married worked at a Jewelry store. That store used Mr. Clean and water 50/50 in there ultrasonic cleaners for rings and chains. Its does a great job so that transferred over to my home and our jewelry through the years. However after about a year I noticed the bezel insert on my older Aluminum bezel Rolex was faded out quite a bit. So even through now my bezels are Ceramic I only use Body wash and a old toothbrush to clean my watches. Rings and chains still get Mr. Clean in my ultrasonic cleaner.

brandrea · 20 January 2016, 10:27 PM

Quote:

Originally Posted by Tools

1. Your AD is incorrect.

2. Your AD is incorrect.

Abdullah71601 · 20 January 2016, 11:57 PM

Quote:

Originally Posted by Tools

1. Your AD is incorrect.

2. Your AD is incorrect.

#1 - Is that for 904L as well? It would seem that sapphire and chemical plant process steel would do OK with household cleaning products.

DCgator · 21 January 2016, 12:14 AM

I've used Windex as well as Dawn and years ago also used plain Colgate toothpaste. Never had one issue whatsoever. My 2c.

padi56 · 21 January 2016, 12:23 AM

Quote:

Originally Posted by NeoAnderson

1. I was told by my AD sales person that I can clean my watch with windex or ammonia base product. While reading the rolex booklet, it just says soapy water and cloth.

2. Also, my ad states that I shouldn't change the date from 9pm-3am. The rolex booklet never warns of this.
I have a michele watch that does warn of this though.

On a side note I know my watch has a 5 yr warrenty, but I see on the back of the booklet holding case it states. "Should your rolex need adjustment during the next two years, return it." I assume this is just for bracelet adjustment.

Its sad today that many ADs talk through where the sun dont shine,and moral of story -old saga say many AD staff not always speak from mouth. But may make noises and grunts from rear end and inside dress/trousers ,much like a bull it's called bulls**t which sadly today many ADs are very good at.Myself use just plain old soap and water tried and tested well over the last almost 40 years..

Watch@ddict · 21 January 2016, 02:11 AM

My experience with the ADs is that these guys are typically just salesmen that are full of bullshit most of the time. For example, before i got my hulk, an AD in maui said that the state of california did not have any Hulks for the months of December, and I picked mine up in Anaheim the next day. The sales guy also said that the hulk bezels are so hard to make that 9 out of 10 end up in the garbage. I tend to take what they say with a grain of salt.

Syed117 · 21 January 2016, 05:46 AM

The real myth is that ADs are staffed by highly trained experts that know everything about every watch ever made.

The average person working at an AD knows about the same as the average person working in any retail job.

Most people that visit this forum regularly know much more than any random person working at an AD.

For us, watches are a passion. For most people working at an AD, it's just a job.

jbenjamin1 · 21 January 2016, 06:13 AM

I have used an eye-glass cleaner from time to time as it is less harsh/abrasive but I go with the soapy water (ivory brand). I do it every few days as it is a bonding moment between me and my watches lol.

FTX I · 21 January 2016, 06:21 AM

Quote:

Originally Posted by padi56

Its sad today that many ADs talk through where the sun dont shine,and moral of story -old saga say many AD staff not always speak from mouth. But may make noises and grunts from rear end and inside dress/trousers ,much like a bull it's called bulls**t which sadly today many ADs are very good at.Myself use just plain old soap and water tried and tested well over the last almost 40 years..

swils8610 · 21 January 2016, 06:39 AM

Most WIS know more than AD's. I'm going to get slammed for this but I use Vereat and love it. Warm soapy water works too!!

ltmgeller · 21 January 2016, 06:51 AM

At most AD's the employees are your average salesmen trying to make a buck. I have run into a few that knew what they were talking about but that was usually few and far between.

Tools · 21 January 2016, 09:16 AM

Quote:

Originally Posted by Muzz

I have been cleaning my bracelets with Windex for over 20 years, never had an issue, just rinse it off afterwards. Maybe I am just 20 years lucky?

By the way, I do not work at an AD

But it is safe to say Larry has forgot more than I know.

No, no.... you are correct and I did typo a wrong answer to the first question. Ammonia will have zero affect on either the stainless steel or the sapphire crystal.. (although soap and water is all you need)

My apologies..

El Cascarrabias · 21 January 2016, 11:00 AM

Seems like I recall someone posted about an AD staffer warning not to open a Sea-Dweller or DSSD because all the helium would come out.

watchwatcher · 21 January 2016, 11:32 AM

For all the AD "myths" out there, thank goodness for TRF.

kingSubTT · 21 January 2016, 11:46 AM

I don't understand, if soap and water works just fine, why use anything else?

Muzz · 21 January 2016, 11:49 AM

Quote:

Originally Posted by Tools

No, no.... you are correct and I did typo a wrong answer to the first question. Ammonia will have zero affect on either the stainless steel or the sapphire crystal.. (although soap and water is all you need)

My apologies..

Awesome Larry!! I just found that these products removed grime in between links quite effectively for me. I definitely understand the mild soap and water works, well however I just took the lazy route out of cleaning the bracelet.

NeoAnderson · 21 January 2016, 12:19 PM

Quote:

Originally Posted by kingSubTT

I don't understand, if soap and water works just fine, why use anything else?

He stated it leaves spots. Which I could understand. Must homes don't have a deionized system for spotless cleaning.

20 January 2016, 02:42 PM	#2
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,514	1. Your AD is correct. 2. Your AD is incorrect. __________________ (Chill ... It's just a watch Forum.....) NAWCC Member Last edited by Tools; 21 January 2016 at 09:14 AM..

20 January 2016, 02:47 PM	#4
TheRolexKingofLV "TRF" Member Join Date: Jul 2015 Real Name: Trace Location: Vegas/Bay Area Posts: 9,234	They lie! They all lie! __________________ Official Host "The Penthouse Party" Las Vegas 2018 Instagram @tracenunes

21 January 2016, 02:11 AM	#15
Watch@ddict "TRF" Member Join Date: Dec 2015 Real Name: Kevin M. Location: Los Angeles Watch: GMT2C/LVC/SSYM1/Da Posts: 180	My experience with the ADs is that these guys are typically just salesmen that are full of bullshit most of the time. For example, before i got my hulk, an AD in maui said that the state of california did not have any Hulks for the months of December, and I picked mine up in Anaheim the next day. The sales guy also said that the hulk bezels are so hard to make that 9 out of 10 end up in the garbage. I tend to take what they say with a grain of salt. __________________ Speed, price, and quality...you only get 2.

21 January 2016, 11:46 AM	#24
kingSubTT "TRF" Member Join Date: Oct 2011 Location: USA Watch: SmurfDaytonaBLNR Posts: 682	I don't understand, if soap and water works just fine, why use anything else? __________________ White Daytona 116520, Sub 116619LB, GMT II BLNR

20 January 2016, 02:35 PM	#1
NeoAnderson "TRF" Member Join Date: Sep 2015 Real Name: NeoAnderson Location: Tax Free Shopping Posts: 725	Rolex AD Mythbuster 1. I was told by my AD sales person that I can clean my watch with windex or ammonia base product. While reading the rolex booklet, it just says soapy water and cloth. 2. Also, my ad states that I shouldn't change the date from 9pm-3am. The rolex booklet never warns of this. I have a michele watch that does warn of this though. On a side note I know my watch has a 5 yr warrenty, but I see on the back of the booklet holding case it states. "Should your rolex need adjustment during the next two years, return it." I assume this is just for bracelet adjustment.

20 January 2016, 02:45 PM	#3
Danny83 2024 ROLEX DATEJUST41 Pledge Member Join Date: Sep 2013 Real Name: Danny Location: Bay Area CA Watch: Yellow Gold Posts: 20,312	Myths ....

20 January 2016, 02:47 PM	#5
AF_Rob "TRF" Member Join Date: May 2012 Real Name: Rob Location: Virginia Watch: Sub/Polar/OP/BB Posts: 4,673	On your second question, I know some ETA movements advise against that, but I haven't heard that about modern Rolex. On the warranty question, the 5 year warranty is a fairly new thing. Maybe the booklet is older. Windex eh? sounds a little harsh on the piece. I just wear it in the shower every so often.

20 January 2016, 03:39 PM	#6
NeoAnderson "TRF" Member Join Date: Sep 2015 Real Name: NeoAnderson Location: Tax Free Shopping Posts: 725	Ok.

20 January 2016, 04:19 PM	#7
Abdullasaif "TRF" Member Join Date: Jul 2014 Location: Dubai Watch: bipolar Posts: 2,854	Honestly is that guy some intern? Sent from my iPhone using Tapatalk

20 January 2016, 10:17 PM	#10
Jim Smyth Banned Join Date: Nov 2013 Real Name: Jim Smyth Location: Florida Watch: DD Posts: 1,842	All cleaning products are not the same so be careful. I had a few of the older GMT's 30 years ago. My wife when we got married worked at a Jewelry store. That store used Mr. Clean and water 50/50 in there ultrasonic cleaners for rings and chains. Its does a great job so that transferred over to my home and our jewelry through the years. However after about a year I noticed the bezel insert on my older Aluminum bezel Rolex was faded out quite a bit. So even through now my bezels are Ceramic I only use Body wash and a old toothbrush to clean my watches. Rings and chains still get Mr. Clean in my ultrasonic cleaner.

21 January 2016, 12:14 AM	#13
DCgator "TRF" Member Join Date: Jul 2010 Location: PNW Watch: DS,BLNR,SubLV,DJ2 Posts: 8,123	I've used Windex as well as Dawn and years ago also used plain Colgate toothpaste. Never had one issue whatsoever. My 2c.

21 January 2016, 05:46 AM	#16
Syed117 "TRF" Member Join Date: Oct 2012 Real Name: Syed Location: The Ether Posts: 3,388	The real myth is that ADs are staffed by highly trained experts that know everything about every watch ever made. The average person working at an AD knows about the same as the average person working in any retail job. Most people that visit this forum regularly know much more than any random person working at an AD. For us, watches are a passion. For most people working at an AD, it's just a job.

21 January 2016, 06:13 AM	#17
jbenjamin1 "TRF" Member Join Date: Mar 2015 Real Name: Jay Location: NY Metropolitan Watch: Many Posts: 741	I have used an eye-glass cleaner from time to time as it is less harsh/abrasive but I go with the soapy water (ivory brand). I do it every few days as it is a bonding moment between me and my watches lol.

21 January 2016, 06:39 AM	#19
swils8610 2024 SubLV41 Pledge Member Join Date: Sep 2012 Real Name: shannon Location: usa Posts: 9,211	Most WIS know more than AD's. I'm going to get slammed for this but I use Vereat and love it. Warm soapy water works too!!

21 January 2016, 06:51 AM	#20
ltmgeller 2024 SubLV41 Pledge Member Join Date: Aug 2012 Real Name: Mike Location: New York Watch: Rolex Posts: 22,580	At most AD's the employees are your average salesmen trying to make a buck. I have run into a few that knew what they were talking about but that was usually few and far between.

21 January 2016, 11:00 AM	#22
El Cascarrabias "TRF" Member Join Date: Sep 2014 Real Name: Frank Location: USA Watch: 16613LB Posts: 1,006	Seems like I recall someone posted about an AD staffer warning not to open a Sea-Dweller or DSSD because all the helium would come out.

21 January 2016, 11:32 AM	#23
watchwatcher "TRF" Member Join Date: Jan 2009 Real Name: Larry Location: Kentucky Watch: Yes Posts: 35,047	For all the AD "myths" out there, thank goodness for TRF.

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