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Spyrish · 10 July 2008, 08:28 AM

Today I went to the RSC to have a Sub I got last weekend adjusted. I purchased the D series sub from a TRF member and it was perfect except it was a bit fast. I timed it using my GPS clocks at work. From my calculating the Sub was about 10 seconds fast.

I've been to this service center before and they have excellent service! I told the lady at the desk my problem and she takes the watch to the back tech's and within a couple of minutes comes out and says your watch is 9-10 seconds fast.

I was impressed! The lady said they would adjust the watch and make sure there were no other problems. I was there about 30 minutes. The staff was very nice and we had a great chat.

I got my watch back and best of all no charge. The whole experience was once again top notch!! I even got to take home the watch magazine in their lobby with lots of great articles on Rolex watches like the Sub, SD, Presidental, Daytona.

Overall, a great experience and another reason why I wear Rolex, plus I like the blind. :)

mike · 10 July 2008, 08:31 AM

Great to here.

I have a watch that was serviced by BH and their work is indeed fantastic.

OYSTERMANN · 10 July 2008, 08:34 AM

Wow - excellent service

.

neilgader · 10 July 2008, 09:02 AM

They were the only RSC to agree to service my 1680 RED just a few months ago. Beautiful work! And it was finished a week early.

arnesto · 22 July 2022, 12:33 PM

I just picked up my 15 year old DJ in Beverly Hills that was not keeping good time anymore. Looks brand new. The rep offered to take a couple of links out because she said it was too loose She came back in 10 minutes and gave me a travel case. Paid $700. The watch timing is spot on. The turnaround was 10 weeks. I am very satisfied.

Chewbacca · 22 July 2022, 12:44 PM

I’m not allowed in there again.

Fabrice M · 22 July 2022, 01:05 PM

I have been there several time and always a great service.

Jojomojo · 22 July 2022, 01:19 PM

RSC always have these cute & friendly girls working.
The experience for me has always been perfect in the past 12-13 years.
The ADs sure can learn alot from them.

Chewbacca · 22 July 2022, 01:25 PM

Quote:

Originally Posted by Jojomojo

RSC always have these cute & friendly girls working.
The experience for me has always been perfect in the past 12-13 years.
The ADs sure can learn alot from them.

I took some pics. Thus my not being welcomed again.

fskywalker · 30 October 2022, 02:55 AM

Went last week, very impressed with it and the attention to customers!

Got the estimate (and approve it) on my TOG on the spot, cutting 4-6 weeks of waiting when sent by mail through either AD or directly over mail, very glad make time to go there !

Sent from my iPhone using Tapatalk Pro

garyk · 30 October 2022, 03:12 AM

Quote:

Originally Posted by Spyrish

Today I went to the RSC to have a Sub I got last weekend adjusted. I purchased the D series sub from a TRF member and it was perfect except it was a bit fast. I timed it using my GPS clocks at work. From my calculating the Sub was about 10 seconds fast.

I've been to this service center before and they have excellent service! I told the lady at the desk my problem and she takes the watch to the back tech's and within a couple of minutes comes out and says your watch is 9-10 seconds fast.

I was impressed! The lady said they would adjust the watch and make sure there were no other problems. I was there about 30 minutes. The staff was very nice and we had a great chat.

I got my watch back and best of all no charge. The whole experience was once again top notch!! I even got to take home the watch magazine in their lobby with lots of great articles on Rolex watches like the Sub, SD, Presidental, Daytona.

Overall, a great experience and another reason why I wear Rolex, plus I like the blind. :)

I was there last December and they were great. The lady in reception was fun to talk to also. Good for you!!!

garyk · 30 October 2022, 03:16 AM

Great place but so empty last year from the Pandemic!

Sent from my iPhone using Tapatalk

10 July 2008, 08:28 AM	#1
Spyrish "TRF" Member Join Date: Oct 2006 Location: SoCal Watch: SD/Sub Posts: 18	Visit to Beverly Hills Rolex service center Today I went to the RSC to have a Sub I got last weekend adjusted. I purchased the D series sub from a TRF member and it was perfect except it was a bit fast. I timed it using my GPS clocks at work. From my calculating the Sub was about 10 seconds fast. I've been to this service center before and they have excellent service! I told the lady at the desk my problem and she takes the watch to the back tech's and within a couple of minutes comes out and says your watch is 9-10 seconds fast. I was impressed! The lady said they would adjust the watch and make sure there were no other problems. I was there about 30 minutes. The staff was very nice and we had a great chat. I got my watch back and best of all no charge. The whole experience was once again top notch!! I even got to take home the watch magazine in their lobby with lots of great articles on Rolex watches like the Sub, SD, Presidental, Daytona. Overall, a great experience and another reason why I wear Rolex, plus I like the blind. :) Last edited by Spyrish; 10 July 2008 at 08:32 AM.. Reason: fixing errors

10 July 2008, 08:34 AM	#3
OYSTERMANN "TRF" Member Join Date: Feb 2008 Real Name: Neil Location: West Midlands UK Watch: DJ,DD,GMTIIc,Sub Posts: 7,063	Wow - excellent service . __________________ Neil 116231 SS/RG DATEJUST 2007 118238 YG DAY-DATE 2007 116713 LN SS/YG GMT IIc 2008 116613 LB SS/YG SUBMARINER 2009 216570 SS EXPLORER II 2013 116520 SS DAYTONA 2014

22 July 2022, 12:33 PM	#5
arnesto "TRF" Member Join Date: Jun 2007 Location: San Diego, CA Posts: 15	I just picked up my 15 year old DJ in Beverly Hills that was not keeping good time anymore. Looks brand new. The rep offered to take a couple of links out because she said it was too loose She came back in 10 minutes and gave me a travel case. Paid $700. The watch timing is spot on. The turnaround was 10 weeks. I am very satisfied. Last edited by arnesto; 22 July 2022 at 12:34 PM.. Reason: Left out the location

30 October 2022, 02:55 AM	#10
fskywalker 2024 Pledge Member Join Date: Aug 2014 Real Name: Francisco Location: San Juan, PR Watch: Is Ticking ! Posts: 25,182	Visit to Beverly Hills Rolex service center Went last week, very impressed with it and the attention to customers! Got the estimate (and approve it) on my TOG on the spot, cutting 4-6 weeks of waiting when sent by mail through either AD or directly over mail, very glad make time to go there ! Sent from my iPhone using Tapatalk Pro __________________ Francisco ♛ 16610 / 116264 Ω 168.022 / 2535.80.00 / 310.30.42.50.01.002 / 210.90.42.20.01.001 Zenith 02.480.405 2FA security enabled

30 October 2022, 03:16 AM	#12
garyk 2024 Pledge Member Join Date: Oct 2009 Real Name: Gary Location: USA Watch: Daytona Posts: 11,754	Great place but so empty last year from the Pandemic! Sent from my iPhone using Tapatalk __________________

10 July 2008, 08:31 AM	#2
mike "TRF" Member Join Date: Jul 2005 Posts: 22,683	Great to here. I have a watch that was serviced by BH and their work is indeed fantastic.

10 July 2008, 09:02 AM	#4
neilgader "TRF" Member Join Date: Jan 2008 Real Name: Neil Gader Location: Studio City Watch: Rolex 1680 Red Sub Posts: 153	They were the only RSC to agree to service my 1680 RED just a few months ago. Beautiful work! And it was finished a week early.

22 July 2022, 12:44 PM	#6
Chewbacca Banned Join Date: May 2012 Real Name: CJ Location: Kashyyyk Watch: Kessel Run Chrono Posts: 21,112	I’m not allowed in there again.

22 July 2022, 01:05 PM	#7
Fabrice M 2024 Pledge Member Join Date: Nov 2014 Location: Denver Watch: This and that... Posts: 1,649	I have been there several time and always a great service.

22 July 2022, 01:19 PM	#8
Jojomojo Banned Join Date: Jan 2022 Location: Asia Pacific Posts: 99	RSC always have these cute & friendly girls working. The experience for me has always been perfect in the past 12-13 years. The ADs sure can learn alot from them.

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