will rolex touch a watch with non genuine parts?

[Canook]

here is an unusual question for you guys, ive got a 16600 seadweller with a submariner dial in it(the original dial was damaged when the crystal was broken and replaced by the previous owner.)
I have contacted the local RSC in regards to changing the dial and there is no problem in them supplying and fitting(along with a compulsory service)
Now the annoyance is that this watch was not purchased new and is not under warranty which in my eyes means i own every part of it and they dont have any claim to any part of it..... ive been informed that the will keep the submarinier dial once replaced which i was hoping to sell to recoupe some of the outlay for the new dial and service.
Now my question:(puts flame suit on) what if i put a aftermarket dial in it for the purpose of them to take out and dispose of.. would they still do the dial swap and service?
Dont get me wrong i am in no way shape or form endorsing altering a watch with non-original parts... to the contrary i am a stickler for keeping things original hence wanting the original dial refitted

it would only be put in so they have a dial to dispose of allowing me to keep the genuine sub dial....

im concerned that i go to the trouble of fitting an aftermarket dial and they turn me away and refuse to touch it....

anyone have any experience with this or am i just trying to hard to fight the RSC system on the grounds that i dont believe they have the right to keep whats theoretically owned by me?

[BNA/LION]

Nope!

[Chadridv]

Originally Posted by BNALION

Nope!

that's it. Simply put, no.

[Daytona88]

Sorry, the tribe has spoken.

[Canook]

Originally Posted by Daytona88

Sorry, the tribe has spoken.

lol!
all good, it was a late night brain fart i had when i came up with that idea. Im just trying to work out a away of softening the blow of $$$ on a dial and service and reselling the sub dial made sense.
I didnt think having the sub dial in it would bother me but it does lol!

[perryj]

I sent in a TT datejust one time with a fake bracelet, (I was unaware) and they gave me two options, they would as send watch back as is or would do service but require a new bracelet to be purchased and installed during service, I purchased the new bracelet and did the service total cost about $2,000

[Frosty]

Yes, they will! I took in a GMT 16700 that had a non-Rolex bezel insert and other parts. I too was not aware. They told me they would fix it with genuine parts and keep the old ones. I did and they did!

[mmalek1]

Try one of our known independants and save some headaches

[kromdom]

is there a CW21 certified watch guy in your area....who preferably has a Rolex account?

[osamu]

Can you send it to them without a dial?

[J!m]

Originally Posted by osamu

Can you send it to them without a dial?

That's what I was going to say but they will probably notice it doesn't have a dial when it arrives.

[timewarped80]

I think they would offer to replace the dial if that were the only after market part. I recently purchased a 14060 and when i brought it in to Rolex they notified me that the insert was after market. I promptly returned the watch, BUT, Rolex did offer to do the whole service and replace the part. This was the main service center in NYC. I have the paperwork that backs it up.

[Canook]

Originally Posted by timewarped80

I think they would offer to replace the dial if that were the only after market part. I recently purchased a 14060 and when i brought it in to Rolex they notified me that the insert was after market. I promptly returned the watch, BUT, Rolex did offer to do the whole service and replace the part. This was the main service center in NYC. I have the paperwork that backs it up.

thats what i was thinking originally.. i didnt think they would turn me away rather then insist on swapping out the garbage for genuine...ideally what i want

and i had thought of sending it in with no dial but how do you explain that lol!

"ummm? it fell out"

[77T]

Your idea might not save you enough $$$ to be worth the effort.
You'd have to source and install the dial, sell the Sub dial and then pay for the service.
All to save what, $200?

Edit: forgot to mention not worth taking the chance that something gets damaged doing the dial swap

[fishingbear]

No. You'd be better off taking the insert out completely before turning the watch over to Rolex.

[Tools]

Originally Posted by Canook

thats what i was thinking originally.. i didnt think they would turn me away rather then insist on swapping out the garbage for genuine...ideally what i want

and i had thought of sending it in with no dial but how do you explain that lol!

"ummm? it fell out"

They won't turn away watches with aftermarket parts. They will not service the watch, though, if you do not allow them to replace them with authentic parts.

Parts are exchange, so, no, you usually don't get them back, although sometimes if you pay the full price (plus a core charge) they will return them - like inserts, etc.

If you send it in with no dial they will likely charge your full price for everything and so the "service" bundle prices are out the window.

[xQx]

Surely you could have the dial removed and give them the watch with no dial (save you buying an after market one).

Just tell them you'd like a service and a new dial please. You were going for a skeleton look, but now you just want your rolex back.

[Chadridv]

All seems like too much trouble. I serviced a 1970s Daydate this year and they made me swap out the spring pins for authentic gold Rolex spring pins before servicing the watch. Cost me a couple hundred bucks I think. Maybe a little less.

[crowncollection]

They will service and charge for replacement of aftermarket parts


Sent from my iPhone using Tapatalk

[Canook]

if i threw a aftermarket dial in i wouldnt want it back, its strictly just to retain the submariner dial. They already said that it would have to be serviced no matter what if they are changing the dial so im not concerned (actually happy to get it done)

i might ring them and ask what they would do if was sent in without a dial.... ive got a local watchmaker that can easily pull out the dial for me a little expense

[SC11]

I can confirm that in the UK Rolex will work on a watch with aftermarket or non original fit (like a YM second hand on a Sub or in your case Sub dial in a SD) however they will require these items to be removed and replaced with the correct part at your cost and they will keep/dispose of the replaced items.

You can swap the dial for AF or even send in minus the dial but what cost is involved having a watchmaker do said work as it might negate what the Sub dial is worth?!

[BawlaDK]

Yes they will.... But they will replace non OEM parts with OEM parts.

[Canook]

Originally Posted by BawlaDK

Yes they will.... But they will replace non OEM parts with OEM parts.

That's all I want is my watch back to original

[cabbleking]

Send it to them without the dial and keep your dial.... Let them fix up the watch themselves

[jrs146]

Seems like a LOT of headache to save your Sub dial just so you can resell it. First, you need to buy an aftermarket dial. Then, you need to pay someone to put it in your watch. Then, you will have to pay full price on a new dial instead of a trade in price. Not worth it in my book. Send it in with the sub dial and call it a day.

[donq]

Find a watchmaker with a Rolex parts account,
And have him swap out the dial.
Dial swap is not technically difficult work.

I think you are overthinking this.

[cda555]

Originally Posted by donq

Find a watchmaker with a Rolex parts account,
And have him swap out the dial.
Dial swap is not technically difficult work.

I think you are overthinking this.

I think this is the best option. Have your watch guy swap out with a genuine dial. Then he can give you the sub dial.

[Toaster]

Another vote for independent service work

Sent from my XT1585 using Tapatalk

[Luap1976]

What does rolex do with the fake parts? Just throw them in the trash?I assume they are burned in a furnace as rolex hates counterfeit parts and watches with there branding on

[cht]

Originally Posted by BNALION

Nope!

Originally Posted by Chadridv

that's it. Simply put, no.

Originally Posted by Daytona88

Sorry, the tribe has spoken.

This is all absolutely incorrect fellas
If you don't know, please don't spread misinformation, it does not help anyone.

Originally Posted by Tools

They won't turn away watches with aftermarket parts. They will not service the watch, though, if you do not allow them to replace them with authentic parts.

this is correct. Thank you.