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Old 16 July 2016, 05:23 AM   #1
Globule
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Insulted by AD

I have decided to flip my 116234 for a yellow gold and stainless DJ, so I visited a branch of the AD from whom I originally purchased the watch, (and another Rolex for my wife), about sixteen months ago. Would you believe that I was offered a mere 40% of the price I paid from new against the new watch? Even the branch manager appeared horrified!

I would have been happier if they just admitted they did not want a trade.

They will be selling me nothing more.
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Old 16 July 2016, 05:26 AM   #2
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Sounds fair?
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Old 16 July 2016, 05:28 AM   #3
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ive been looking at them of late ,,, they need a mark up , but that does sound low ,,,
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Old 16 July 2016, 05:28 AM   #4
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You might do better with one of the trusted sellers here on the forum.
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Old 16 July 2016, 05:28 AM   #5
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Sounds fair?
Who for?
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Old 16 July 2016, 05:30 AM   #6
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Who for?
Them.
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Old 16 July 2016, 05:35 AM   #7
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Living in the UK virtually precludes using trusted sellers. In any event I want to buy new. I have more irons in the fire yet, and in any event I will not be giving the watch away!
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Old 16 July 2016, 05:38 AM   #8
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Living in the UK virtually precludes using trusted sellers. In any event I want to buy new. I have more irons in the fire yet, and in any event I will not be giving the watch away!
Did you get a discount when you bought it?
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Old 16 July 2016, 05:41 AM   #9
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Did you get a discount when you bought it?
Oh yes. A very generous 5% on two watches!
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Old 16 July 2016, 05:41 AM   #10
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Even the branch manager appeared horrified!
then he should have done something about it.
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Old 16 July 2016, 05:42 AM   #11
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its not a great selling watch.

you have the right to not be happy, but:

if they offered you 40%. They can probably sell it at maybe 60-70%.

And they have the right to make some money as well. They have all their brick and mortar expenses that they have to pay.

I personally don't think it is insulting.
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Old 16 July 2016, 05:42 AM   #12
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I would have been happier if they just admitted they did not want a trade.
I have a feeling you'd still be upset.....
It's only business....especially on their part...
There may be a number of reasons they gave you the response/figures they did.
Too numerous to list here.....but I'll bet offending you was not on the list.

Think about this....
At 16 months the watch is definitely USED.
What would any end user pay for this watch right now? MSRP less 30%?
That means the AD has 30% for themselves in which they have to probably Service, then SELL.....
This means Inventory it for who knows HOW long before the first or hundredth prospect wants to shell out ANY money for it.....
If that happens for them relatively smoothly, they will make 20%~25%.

You are trading UP....which is good for all....
Do you think that was their final answer.....or would they reconsider?
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Old 16 July 2016, 05:43 AM   #13
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It sounds insane but, 30-40% of MSRP is standard on AD trade in. I don't think you should feel insulted.
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Old 16 July 2016, 05:44 AM   #14
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then he should have done something about it.
Easy said but I was not prepared to argue the toss with someone who had no influence over the "deal". There are plenty of AD's who are prepared to go the distance. Clearly "loyalty" has no place in this AD's business plan.
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Old 16 July 2016, 05:44 AM   #15
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I'd be furious, then I wouldn't buy new from AD with a peey 5% discount so I probably wouldn't be actually.
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Old 16 July 2016, 05:44 AM   #16
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its not a great selling watch.

you have the right to not be happy, but:

if they offered you 40%. They can probably sell it at maybe 60-70%.

And they have the right to make some money as well. They have all their brick and mortar expenses that they have to pay.

I personally don't think it is insulting.
I agree!
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Old 16 July 2016, 05:44 AM   #17
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Figure maybe at 20% hit for being used, then add 20% markup for them to sell. No, it doesn't feel good, but that's what seems to happen with dealers and trades which is why I try to sell on my own.

Good luck
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Old 16 July 2016, 05:46 AM   #18
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There are plenty of AD's who are prepared to go the distance
What would "the distance" mean to you? Another 10%?
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Old 16 July 2016, 05:48 AM   #19
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I'd be furious, then I wouldn't buy new from AD with a peey 5% discount so I probably wouldn't be actually.
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Old 16 July 2016, 05:49 AM   #20
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Quote:
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its not a great selling watch.

you have the right to not be happy, but:

if they offered you 40%. They can probably sell it at maybe 60-70%.

And they have the right to make some money as well. They have all their brick and mortar expenses that they have to pay.

I personally don't think it is insulting.
I agree. The AD figured in the price they could resell at, and figuring in their profit, offered you the buying price. Sorry, but I don't really see it as insulting either.
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Old 16 July 2016, 05:49 AM   #21
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even rick from pawn stars would pay you more.

try a trusted seller here. maybe trade value is more. you are in the UK i see.
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Old 16 July 2016, 05:50 AM   #22
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That's probably about right.
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Old 16 July 2016, 05:50 AM   #23
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even rick from pawn stars would pay you more.

try a trusted seller here. maybe trade value is more. you are in the UK i see.
Private sales will net more than going through commercial vendor.

No different than if you sell a car to a dealer vs. selling it privately....
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Old 16 July 2016, 05:52 AM   #24
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Could you try selling it yourself? Maybe you could get more that way?
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Old 16 July 2016, 05:53 AM   #25
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Watch this space ...
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Old 16 July 2016, 05:54 AM   #26
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Watch this space ...
x 2
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Old 16 July 2016, 05:56 AM   #27
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x3 ^
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Old 16 July 2016, 05:58 AM   #28
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I think it's rather obvious that they would offer this. They would probably spend a little on getting it polished, touched-up and then would like to make a profit. If you look at the second hand prices in such shops and realise they are making a profit then obviously they bought it for less than they are selling it for. I wouldn't be insulted, I would have asked them in the first place. Just sell it privately, you will gain much more (or lose less)...
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Old 16 July 2016, 06:00 AM   #29
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Quote:
Originally Posted by superdog View Post
its not a great selling watch.

you have the right to not be happy, but:

if they offered you 40%. They can probably sell it at maybe 60-70%.

And they have the right to make some money as well. They have all their brick and mortar expenses that they have to pay.

I personally don't think it is insulting.
Totally agree with Seth here -

Your AD can buy a new one from Rolex for about 36.5% off MSRP.
So offering you 40% off MSRP for your used one is more then fair ..
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Old 16 July 2016, 06:00 AM   #30
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My AD gives pretty good trade values but you have to spend 100% more than what they give you. And no discounts on the new piece. It probably all works out to be the same.
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