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Old 1 November 2008, 04:47 AM   #1
daytona1
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What should I expect from Dallas rsc???

Hey guys. Last week I sent my Day Date to Dallas for an overhaul and some repairs tho the pres band. I am getting an overhaul and a stem replaced. The watch will most likley be refinished. What should I expect to get back from them. I mean do you guys think the watch will look brand new??? Thanks guys have a great halloween
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Old 1 November 2008, 05:08 AM   #2
rocco1109
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The watch and bracelet will DEFINITELY be refinished unless you told them otherwise. Polishing is part of the standard service.

The watch will look almost new and it should be running well within COSC specifications.

You'll also get a warranty paper, a polishing cloth, a green leather pouch, and a nice foam-lined box











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Old 1 November 2008, 05:32 AM   #3
daytona1
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Nice!!!
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Old 1 November 2008, 05:45 AM   #4
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They do GREAT work, I dealt with Vivian and she was always such a pleasure to talk with... GREAT employees! Hats off to Rolex Dallas!
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Old 1 November 2008, 08:03 AM   #5
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Not much I can add except you'll be very pleased.
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Old 1 November 2008, 08:25 AM   #6
daytona1
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Quote:
Originally Posted by JYogi View Post
They do GREAT work, I dealt with Vivian and she was always such a pleasure to talk with... GREAT employees! Hats off to Rolex Dallas!

She's helping me also. I guess I should expect great service. Now I just have to wait 3 more weeks...
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Old 1 November 2008, 10:43 AM   #7
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Love to see pictures after you get them back!
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Old 1 November 2008, 11:07 AM   #8
daytona1
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Love to see pictures after you get them back!
you got it
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Old 2 November 2008, 06:15 AM   #9
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Quote:
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They do GREAT work, I dealt with Vivian and she was always such a pleasure to talk with... GREAT employees! Hats off to Rolex Dallas!
Is Vivian the RSC Manager there?
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Old 2 November 2008, 07:23 AM   #10
daytona1
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Is Vivian the RSC Manager there?
Not sure but there must not be that many people there because someone else on this thread was helped by her also. Would you believe that they quoted me a price of $9000.00 to replace my band with a three year old trade in...
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Old 1 November 2008, 11:05 AM   #11
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Dallas is great. Dealt with SF once and they were good.
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Old 1 November 2008, 11:07 AM   #12
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I haven't had mine 2 months and makes me want to send my in for servicing!
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Old 1 November 2008, 01:56 PM   #13
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I used SF - and it was a great experience. The watch is running very well.

Good Luck - looking forward to your pictures.
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Old 1 November 2008, 01:59 PM   #14
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real nice....i like it when they ship it back intact with that rolex cloth case and cleaning cloth too...
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Old 2 November 2008, 12:56 AM   #15
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My DJ has been there twice. First time after the drop (ouch), it came back like new. But after 6 months or so it would not wind. It got to the point that it would stop around 2 am. Usually take it off around 11:00. Sent it back, got special 10 day service and all seems well.
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