Blemish on new Rolex Day-Date

[Heringsdorf]

Hello,

I bought a new Rolex 118238 Day-Date on eBay from a known and trusted seller 10 days ago. Today I discovered two blemishes on the dial, one is a small hair stuck inside the paint on the word “Swiss” at 6 o’clock. The other blemish is on the minute track at 5 o’clock where there is a tiny glob of paint on the track marking it fatter than the rest.
I contacted Rolex service center, and they said it would have to be send to them for repair, with a 3-4 month wait.
At this point I would rather just return the watch, would other people on this thread do the same, or different?
Thank you.

[Gharddog03]

Return for refund.

[Heringsdorf]

Thanks for the fast reply. I will initiate a request to return it.

[Heringsdorf]

Does Ebay help with the return if the seller might not accept to take it back?

[peterpl]

pics or it didnt happen

[Heringsdorf]

Here is a picture of the two spots.
It’s hard to photograph it due to the reflection on the crystal.

[1William]

If the deal was good and you can not see it and you love the watch, ask for him to fix it. Ask for a price concession. Put the loop up and wear your watch.

[rajurama]

Almost all dials will have some minor imperfections if seen from a loupe and god forbid a microscope. Enjoy the watch if it's not visible from naked eye.

[playmore009]

Was the blemish visible in the original sale ad?


Sent from my iPhone using Tapatalk

[Devildog]

As you bought it on ebay you clearly got it for a good price. If you are otherwise happy, I'd ask for Ask for a small refund to cover the imperfection.

Its a 36mm watch - those imperfections will be microscipic, so see if you can live with it - if not send it in for warranty repair and the RSC will fix it.

[peterpl]

This is why you never take a loupe to any watch.

You WILL find something wrong if looking hard enough.

[herts9]

^^^yep

enjoy it. the only one that will notice, is you. and if you got a good deal, more power to you. if it bothers you that much, have them address in 5 years when you service it

[The_Watch_Clocker]

i don't think it's a big deal but i'm sure it's all you see.

i bet they give you a 3 day window to do a return and it's now a week past.

ok it's on the dial, hard to do that yourself but - might be more problems than it's worth.

[Heringsdorf]

Yes I didn’t pay retail for it, but 23K aren’t cheap either. I guess I expected not these imperfections on such a watch.
My sea-dweller 4000 has nothing like this, and costs one third.

[Heringsdorf]

When I look closely on the pictures on eBay, one can see the two spots. So I didn’t cause them.

[cht]

Originally Posted by Heringsdorf

Yes I didn’t pay retail for it, but 23K aren’t cheap either. I guess I expected not these imperfections on such a watch.
My sea-dweller 4000 has nothing like this, and costs one third.

I agree, this is totally unacceptable. At this price point you're paying for some superior quality control allegedly, and the "passion for perfection" and all their marketing b*******.

My $100 fossil watch has a perfect dial with no blemishes.

Unacceptable, return for refund.

[watchwatcher]

Did you pay 23k? For that money you could have done a heck of a lot better on the TRF classifieds, IMO.

Two words that don't go together...eBay and Rolex.

[GradyPhilpott]

Relax and enjoy your watch.

[Heringsdorf]

Originally Posted by GradyPhilpott

Relax and enjoy your watch.

I would if I didn’t buy a new watch at this price.

[Heringsdorf]

Originally Posted by watchwatcher

Did you pay 23k? For that money you could have done a heck of a lot better on the TRF classifieds, IMO.

Two words that don't go together...eBay and Rolex.

You are probably right, but the seller has a good feedback. And yes I did pay 23k for this watch, as I was looking for a new one.

[William.L.]

[QUOTE

Two words that don't go together...eBay and Rolex.[/QUOTE]

Not true. I bought a 1921 Marconi Rolex from Brazil a couple years ago for $330. Came in exactly as pictured described. One of the coolest vintage watches I'd had in a while, and gave it to my best friend as a wedding present. He absolutely loved it and wore it in the ceremony. It continues to run, while the marriage ended up needing a full service, and she got overhauled for a new model

[lord91]

Return it for refund or have it fixed.

[Heringsdorf]

Originally Posted by lord91

Return it for refund or have it fixed.

Yes, I’m trying to return it for a refund. Haven’t heard back from seller yet, as I filed for return last night.
I don’t want to have to fix it myself and be out of the watch for 3-4 months. Especially not at this price point.

[watchwatcher]

Originally Posted by William.L.

[QUOTE

Two words that don't go together...eBay and Rolex.

Not true. I bought a 1921 Marconi Rolex from Brazil a couple years ago for $330. Came in exactly as pictured described. One of the coolest vintage watches I'd had in a while, and gave it to my best friend as a wedding present. He absolutely loved it and wore it in the ceremony. It continues to run, while the marriage ended up needing a full service, and she got overhauled for a new model [/QUOTE]

Oh, there are some instances of success. Absolutely. But, there are many more so scammers and thieves on eBay...check out the Watch Out sub-forum sometime. In our tightly controlled TRF community, thanks to our vigilant moderators and highly thoughtful users, we enjoy a much safer buying experience.

If you play with fire, eventually you'll get burned.

[Heringsdorf]

Originally Posted by watchwatcher

Not true. I bought a 1921 Marconi Rolex from Brazil a couple years ago for $330. Came in exactly as pictured described. One of the coolest vintage watches I'd had in a while, and gave it to my best friend as a wedding present. He absolutely loved it and wore it in the ceremony. It continues to run, while the marriage ended up needing a full service, and she got overhauled for a new model

Oh, there are some instances of success. Absolutely. But, there are many more so scammers and thieves on eBay...check out the Watch Out sub-forum sometime. In our tightly controlled TRF community, thanks to our vigilant moderators and highly thoughtful users, we enjoy a much safer buying experience.

If you play with fire, eventually you'll get burned. [/QUOTE]

I didn’t buy this watch from a random guy though. It’s a known Rolex seller with several hundred watches posted.

[DocHorton]

Ebay is probably safer than TRF where most sellers want a bank wire. Zero protection there. With Ebay you can pay via Paypal with a credit card = 100% protection.

Even if you get scammed you are going to get your money back.

[Heringsdorf]

Originally Posted by DocHorton

Ebay is probably safer than TRF where most sellers want a bank wire. Zero protection there. With Ebay you can pay via Paypal with a credit card = 100% protection.

Even if you get scammed you are going to get your money back.

That’s what I thought.
I did see a post of one forum member last December, and he was scammed by a seller here on TRF.

[Bigblu10]

Originally Posted by peterpl

This is why you never take a loupe to any watch.

You WILL find something wrong if looking hard enough.

Boom! OCD will drive you to be an unhappy person looking for perfection where it doesn't exist.

[DocHorton]

Originally Posted by Heringsdorf

That’s what I thought.
I did see a post of one forum member last December, and he was scammed by a seller here on TRF.

Yep. When it happens that money is gone forever.

I've bought and sold a bunch of watches on Ebay...never a single issue.

[Wcdhtwn]

I'd keep it. These are tiny and not worth the hassle of returning and potentially dealing with an angry seller who thinks you are nitpicking.