Airline damaged my new lv suitcase..

[deelonewolf]

So I checked in my brand new louis vuitton rolling luggage bag with a cover on it from las vegas to california. As i was waiting to pick up the luggage, i saw my suitcase without the cover. I grabbed it and double checked the name tag just to make sure it wasnt someone elses and yes it was mine.. there were scratches everywhere the cover was just completely missing and a piece that was screwed on near the rolling wheel completely torn off. i made a claim at the airport and now waiting on a reply. Has this ever happened to anyone?

[Danny83]

They lost my luggage before I got paid 2,200. Compensation all depends on the airline. Some credit card companies will also take care of the bill.

[Star Ferry]

Your first mistake was checking LV luggage. The value of the bag (empty) is probably far beyond what they will reimburse.

Unfortunately with the way baggage handling abuses bags, they really need to be plastic wrapped several times

[Fabrice M]

Originally Posted by Star Ferry

Your first mistake was checking LV luggage. The value of the bag (empty) is probably far beyond what they will reimburse.

Unfortunately with the way baggage handling abuses bags, they really need to be plastic wrapped several times

Agreed.

[henrylee]

My LV roller is always a carry on. On the other hand my Tumi roller is always a check in. Never check in your expensive luggage as it gets destroyed.

[Abdullah71601]

I feel your pain. I’m afraid you can’t check good luggage unless it was designed for the gorilla in that old luggage commercial. My Tumi hard side has done very well, but it was designed with gorillas in mind.

[Lol-x]

Originally Posted by deelonewolf

So I checked in my brand new louis vuitton rolling luggage bag with a cover on it from las vegas to california. As i was waiting to pick up the luggage, i saw my suitcase without the cover. I grabbed it and double checked the name tag just to make sure it wasnt someone elses and yes it was mine.. there were scratches everywhere the cover was just completely missing and a piece that was screwed on near the rolling wheel completely torn off. i made a claim at the airport and now waiting on a reply. Has this ever happened to anyone?

Bro, checked luggage gets smashed...it doesn't matter what you have.
However I can sympathise with you as I have a LV rolling carry-on that on one flight from New Zealand they made me check it in. Out the other end, it was scratched up and marked... Damn LV case cost me $4K but my business partner at the time insisted we get one each The stupid case weighs 7kg empty with a 10kg carry on limit
I now spend more money on watches

[RW16610]

That's so frustrating, sorry they let that happen. Hopefully you get this resolved quickly.

[Any4xx]

Of course they did. It’s what they do. My travel luggage is always something cheap, as they are guaranteed to break wheels and handles off while throwing it as hard as possible.

[GB-man]

Sorry man but you pretty much signed up for that. Unless you fly private, don't be handing off LV luggage

[Dyim]

I have had 2 suit cases replaced by an airline bacause they were drenched by someone else's leaking case of olive oil.

They were going to clean it but can't, hence free replacement.

I was flying business and they were only Samsonite. I doubt they'll cover LV.

GL.

And my personal rule of thumb is I never check anything that is irreplaceable. They toss luggage around like garbage IMO.

[77T]

In US, you can't depend on wrapping checked bags in plastic since TSA may need to open it. Best to spend money on watches like Steve said

[CDNWatchNut]

Everytime I fly, my luggage gets a new scratch or scuff, not that I care, its just something to hold stuff...I kind of thought its to be expected? I dont think an airport or airline should be responsible for scratches on fancy luggage...that seems pretty unreasonable.

[Trek737]

Sorry to hear the bad news... I work for the airlines and every time I see someone with LV luggage or other nice bags checked I just ask myself why... Either they do not care or they are unaware of what is going to happen...

Originally Posted by Lol-x

Bro, checked luggage gets smashed...it doesn't matter what you have.
However I can sympathise with you as I have a LV rolling carry-on that on one flight from New Zealand they made me check it in. Out the other end, it was scratched up and marked... Damn LV case cost me $4K but my business partner at the time insisted we get one each The stupid case weighs 7kg empty with a 10kg carry on limit
I now spend more money on watches

Originally Posted by Any4xx

Of course they did. It’s what they do. My travel luggage is always something cheap, as they are guaranteed to break wheels and handles off while throwing it as hard as possible.

^^^ Good advice on both of these posts... ^^^

[Wools]

Originally Posted by CDNWatchNut

Everytime I fly, my luggage gets a new scratch or scuff, not that I care, its just something to hold stuff...I kind of thought its to be expected? I dont think an airport or airline should be responsible for scratches on fancy luggage...that seems pretty unreasonable.

Must admit, I feel the same. It's like complaining that your car has scratches when parked in a public car park. It will happen, just accept that it will and all will be fine. :)

But if the case is wrecked with a hole in it, that's another question!

[jw0n]

Sorry to hear, but like everyone has suggested, I would not check in nice, expensive luggage bags. They are bound to get tossed around.

[run23]

If airports or airlines had to pay for damage to expensive luggage flying would be a lot more expensive.

[yannis]

The Montreal Convention is the statute (US have acceded in 2003) that sets out the limits for compensation for - among others - damage to luggage.
These limits are expressed in Special Drawing Rights (SDR). The limits for damage to luggage are 1,131 SDRs. Each SDR is just under 1.5 USD.
There have been cases where airliners have paid more as a gesture of goodwill. What is the value of the LV?

[Tools]

We travel quite a bit and buy sturdy luggage. Well traveled bags only last 3 or 4 years and seldom make it through a flight without noticeable travel-scars.

[deelonewolf]

i hear you guys its the the large 70 size one so i had to check it in. i had my other smaller lv bag on my carry on. never checked in a large luggage before. . very interesting you can't check in a luggage without getting damages. my credit card covers up to 3000 worth of damages hopefully if they can compensate 1500 ill grab a new one. thanks guys for the info.

[cda555]

Originally Posted by deelonewolf

i hear you guys its the the large 70 size one so i had to check it in. i had my other smaller lv bag on my carry on. never checked in a large luggage before. . very interesting you can't check in a luggage without getting damages. my credit card covers up to 3000 worth of damages hopefully if they can compensate 1500 ill grab a new one. thanks guys for the info.

It's your money, and you are absolutely free you spend it as you see fit... but, I would consider getting the reimbursement and buying something else for your checked bag. Tumi is a great option, as others have said. Whatever bag you pick, it WILL get damaged if you check it. Just watch as they load them on the plane... they are not gentle. LV is meant for carry on or private flying, imo.

[fmc000]

Originally Posted by Tools

We travel quite a bit and buy sturdy luggage. Well traveled bags only last 3 or 4 years and seldom make it through a flight without noticeable travel-scars.

Same here in Italy

[Brenngun]

Originally Posted by Tools

We travel quite a bit and buy sturdy luggage. Well traveled bags only last 3 or 4 years and seldom make it through a flight without noticeable travel-scars.

Larry, have a look at Briggs & Riley my friend. They'll be the last ones you'll ever buy. They last a lifetime and if not they'll replace or repair for free, for ever. Period.

[Brenngun]

Originally Posted by gmh1013

Back in my travel days with IBM .....I used cheap luggage......because its going to get lost or banged up so bad that I was lucky to get a year out of one. I bought a Briggs and Riley and paid about 300 for it BUT i got 2 replacements when they got tore up. They honor their products.

Originally Posted by CRM114

I can vouch for B&R having no fine print loopholes or time limits in their warranty. Have had a couple repaired and 2 replaced regardless of age or who/how/what outside forces damaged them. On the new replacements for the unrepairable ones I could see details of how over the years they'd noticeably improved the particular models' design details in terms of durability.

Basically, luggage with a Craftsman hand tool, "even-if-abused" lifetime warranty, which means Briggs & Riley's stands behind their suitcases and bags better than Snap-On Tools does behind their wrenches and hammers.

This is spot on. I've recently had a 20 year old B&R suitcase replaced n/c without even a question. Our whole family uses B&R. Frankly I don't understand why everybody doesn't use their bags exclusively. They're built to last and they really do stand behind them. No grey areas after a couple of years. If you buy a set you'll never have to buy another ever again.

[deelonewolf]

couldve saved the scratches but they took off my case for it and lost it. who knows. we'll see how it goes.

[dddrees]

Originally Posted by Brenngun

This is spot on. I've recently had a 20 year old B&R suitcase replaced n/c without even a question. Our whole family uses B&R. Frankly I don't understand why everybody doesn't use their bags exclusively. They're built to last and they really do stand behind them. No grey areas after a couple of years. If you buy a set you'll never have to buy another ever again.

I never heard of them until seeing someone recommend them here. If I had a need I’d probably choose one next time based on what I’ve heard here. I try to research most things before I buy, but even then that can be rather daunting sometimes you have no idea what questions to ask or where to begin. Google as good as it is can’t return good results if you don’t start with good criteria. Frankly that’s why I like this part of the forum because a good number of threads come up with some great recommendations based on other people’s experiences.

[deelonewolf]

Originally Posted by yannis

The Montreal Convention is the statute (US have acceded in 2003) that sets out the limits for compensation for - among others - damage to luggage.
These limits are expressed in Special Drawing Rights (SDR). The limits for damage to luggage are 1,131 SDRs. Each SDR is just under 1.5 USD.
There have been cases where airliners have paid more as a gesture of goodwill. What is the value of the LV?

3900 plus tax.

[henrylee]

Hopefully it all works out~

[SDRider]

I only carry on my LV luggage. I have some nice Briggs and Riley stuff that I’ll check. They are pretty tough and B&R has a lifetime warranty against damage so I figure I’ll get reimbursed from someone.

Hope they make it right for you.

[Reddy_Kilowatt]

I travel quite a lot. Dropping $350 on my Briggs & Riley bag seemed questionable knowing what those things go through. 10x that seems... well, I wouldn't do it.