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avidflyer · 30 October 2018, 04:57 AM

On a layover stopped by an AD. They actually had a couple pieces in stock. Went to purchase a date sub, all was well until they found out I was from out of town and then they couldn’t sell it to me. I understand they would rather sell to locals and the repeat business, but a sale is a sale... Never seem this before.

Exiztence · 30 October 2018, 04:59 AM

Well, everyone wants subs/gmts in steel I for one is happy that watches go to locals, unless there is no AD where you live.

travisb · 30 October 2018, 05:04 AM

What about people vacationing that want to treat themselves to something nice while they’re away? ADs can call the shots but that’s just dumb in my opinion.

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R G · 30 October 2018, 05:05 AM

I wonder if the same AD runs their Daytona list in the same way, where people can’t queue jump!

mulgogy · 30 October 2018, 05:18 AM

Sounds like they should have qualified you better before offering you the product. If it was sitting in the case and they still refused to sell it. I would have been pissed.

Rolexavidfan · 30 October 2018, 05:21 AM

That’s odd practice. A sale is a sale and there should be no discrimination IMO.

Fortunately I wasn’t subject to the sales exclusion when I bought my Sub C no date from an AD that I dropped by for a holiday.

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JacksonStone · 30 October 2018, 05:25 AM

Quote:

Originally Posted by R G

I can imagine how frustrating it must have been for you, but it’s refreshing to hear of an AD with some sort of integrity for once, rather than pulling their pants down.

What integrity? They had a watch, the customer wanted to buy it, and they discriminated against him because he didn't belong to a preferred customer base. I don't find it refreshing, but rather a depressing reminder of just how screwed up the Rolex market is right now.

Ssunnylee24 · 30 October 2018, 05:26 AM

So lame.
It became a cult now.

R G · 30 October 2018, 05:27 AM

Quote:

Originally Posted by JacksonStone

What integrity? They had a watch, the customer wanted to buy it, and they discriminated against him because he didn't belong to a preferred customer base. I don't find it refreshing, but rather a depressing reminder of just how screwed up the Rolex market is right now.

Actually you’re right.

I had already edited my post before you quoted me. Momentarily I was thinking along some other lines which actually don’t make sense.

pw98 · 30 October 2018, 05:28 AM

Quote:

Originally Posted by JacksonStone

What integrity? They had a watch, the customer wanted to buy it, and they discriminated against him because he didn't belong to a preferred customer base. I don't find it refreshing, but rather a depressing reminder of just how screwed up the Rolex market is right now.

I agree completely. This is no way to treat paying customers. I hope one day this bites Rolex in the a$$.

kinggiamma · 30 October 2018, 05:41 AM

I have been told the same in an AD while travelling abroad. They want to limit the number of people that buy tax free and when back home sell the watch at list plus. Just an example I can buy tax free a GMT LN for 6.3K€ and easily resell it at list when back home...

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R!$ · 30 October 2018, 05:45 AM

Why did you tell them you were traveling?

sco · 30 October 2018, 05:47 AM

I would not have taken that well. My money is just as green....

avidflyer · 30 October 2018, 05:53 AM

Quote:

Originally Posted by R!$

Why did you tell them you were traveling?

They asked for a copy of my DL then said oh your from out of state

JacksonStone · 30 October 2018, 05:59 AM

Quote:

Originally Posted by kinggiamma

I have been told the same in an AD while travelling abroad. They want to limit the number of people that buy tax free and when back home sell the watch at list plus. Just an example I can buy tax free a GMT LN for 6.3K€ and easily resell it at list when back home...

Sounds like OP was in the US, meaning he'd have to pay the tax charged in that state, provided the AD didn't make some kind of deal to "include" the tax in the sale. (But the AD would still have to pay tax on the sale to the government.) This doesn't sound like a tax issue.

The Libertine · 30 October 2018, 06:00 AM

Quote:

Originally Posted by JacksonStone

What integrity? They had a watch, the customer wanted to buy it, and they discriminated against him because he didn't belong to a preferred customer base. I don't find it refreshing, but rather a depressing reminder of just how screwed up the Rolex market is right now.

Well stated.

lamnyc · 30 October 2018, 06:04 AM

Is that legal?

1665fan · 30 October 2018, 06:07 AM

Might be easier to get illegal drugs than a sub lol...

dhknola · 30 October 2018, 06:18 AM

I would have come close to losing it. I don't like new Rolex (after 5 digits I do not like them at all) but if that happened to me, I would be done with Rolex, that is insane.

Net-man · 30 October 2018, 06:22 AM

Situation created by consumers
No winners here
For every genuine buyer there is a scalper out there, hard to judge who is real.

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T.Mas · 30 October 2018, 06:23 AM

That’s discrimination, call the police. Lol

Psijason · 30 October 2018, 06:24 AM

That's just awful. Sorry to hear that happened to you.

ArtNouveau · 30 October 2018, 06:37 AM

I’m not surprised. I walked into Geary’s Rolex Boutique in February of 2017 and they had pretty much everything except SS Daytona in the case, and would have loved to sell me something. February of 2018 they had nothing on display and said only local customers got any of the good stuff.
I’m willing to bet that 75% or more of their walk in business is tourists.

RJRJRJ · 30 October 2018, 07:03 AM

What did they have?

dubins930 · 30 October 2018, 07:05 AM

So many great watches you can get with that 9k.... hopefully this nonsense will pass, but I would take my money elsewhere

superstarmar · 30 October 2018, 07:15 AM

Quote:

Originally Posted by travisb

What about people vacationing that want to treat themselves to something nice while they’re away? ADs can call the shots but that’s just dumb in my opinion.

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Yeah , I would’ve given them my hotel address .
I’m local , staying right down the street ...
Now take the money and let me have my Sub D...

Navarino · 30 October 2018, 07:18 AM

Sorry to hear this happened. This is extremely poor form on their part since you were physically there in the store and ready to purchase it. This is different from telling someone "we don't have that" on the phone who is clearly not local and calling around for inventory.

rogerlu · 30 October 2018, 08:04 AM

Interesting... Thanks for sharing.

Pkim024 · 30 October 2018, 08:08 AM

Quote:

Originally Posted by Exiztence

Well, everyone wants subs/gmts in steel I for one is happy that watches go to locals, unless there is no AD where you live.

Huh? A sale is a sale... how does that AD know that the buyer will be one and done? Could be a customer for life. Bad business practice in my opinion.

Shamorai · 30 October 2018, 08:10 AM

Quote:

Originally Posted by T.Mas

That’s discrimination, call the police. Lol

This!!

30 October 2018, 04:57 AM	#1
avidflyer 2024 SubLV41 Pledge Member Join Date: Nov 2010 Location: In the air Posts: 702	And it gets worse On a layover stopped by an AD. They actually had a couple pieces in stock. Went to purchase a date sub, all was well until they found out I was from out of town and then they couldn’t sell it to me. I understand they would rather sell to locals and the repeat business, but a sale is a sale... Never seem this before.

30 October 2018, 05:21 AM	#6
Rolexavidfan "TRF" Member Join Date: Jan 2011 Real Name: Har Location: Tukwila, WA Watch: Rolex Posts: 1,571	That’s odd practice. A sale is a sale and there should be no discrimination IMO. Fortunately I wasn’t subject to the sales exclusion when I bought my Sub C no date from an AD that I dropped by for a holiday. Sent from my iPhone using Tapatalk __________________ Rolex Rolex Rolex Rolex Rolex Rolex Rolex Rolex Rolex Rolex Go for the timepiece you love. You will save more. ...

30 October 2018, 04:59 AM	#2
Exiztence "TRF" Member Join Date: Feb 2014 Location: Prague, CZ Posts: 127	Well, everyone wants subs/gmts in steel I for one is happy that watches go to locals, unless there is no AD where you live.

30 October 2018, 05:04 AM	#3
travisb 2024 SubLV41 Pledge Member Join Date: Aug 2009 Real Name: Travis Location: FL / NYC Watch: Yes.. Posts: 33,489	What about people vacationing that want to treat themselves to something nice while they’re away? ADs can call the shots but that’s just dumb in my opinion. Sent from my iPhone using Tapatalk

30 October 2018, 05:05 AM	#4
R G Banned Join Date: Feb 2015 Location: Surrey Posts: 1,659	I wonder if the same AD runs their Daytona list in the same way, where people can’t queue jump!

30 October 2018, 05:18 AM	#5
mulgogy "TRF" Member Join Date: Apr 2018 Location: New England Watch: Rollies Posts: 224	Sounds like they should have qualified you better before offering you the product. If it was sitting in the case and they still refused to sell it. I would have been pissed.

30 October 2018, 05:26 AM	#8
Ssunnylee24 "TRF" Member Join Date: Oct 2017 Location: Los Angeles Watch: Explorer II Posts: 854	So lame. It became a cult now.

30 October 2018, 05:41 AM	#11
kinggiamma "TRF" Member Join Date: May 2018 Location: Italy Posts: 131	I have been told the same in an AD while travelling abroad. They want to limit the number of people that buy tax free and when back home sell the watch at list plus. Just an example I can buy tax free a GMT LN for 6.3K€ and easily resell it at list when back home... Inviato dal mio Redmi Note 5 utilizzando Tapatalk

30 October 2018, 05:45 AM	#12
R!$ Banned Join Date: Sep 2014 Location: SoCal Posts: 2,405	Why did you tell them you were traveling?

30 October 2018, 05:47 AM	#13
sco "TRF" Member Join Date: Dec 2013 Location: Chicago Watch: Subc AT 8500 CSO Posts: 3,646	I would not have taken that well. My money is just as green....

30 October 2018, 06:04 AM	#17
lamnyc "TRF" Member Join Date: Dec 2008 Location: nyc Posts: 1,762	Is that legal?

30 October 2018, 06:07 AM	#18
1665fan "TRF" Member Join Date: Oct 2017 Location: East coast Posts: 6,660	Might be easier to get illegal drugs than a sub lol...

30 October 2018, 06:18 AM	#19
dhknola "TRF" Member Join Date: Dec 2017 Location: New Orleans Posts: 1,175	I would have come close to losing it. I don't like new Rolex (after 5 digits I do not like them at all) but if that happened to me, I would be done with Rolex, that is insane.

30 October 2018, 06:22 AM	#20
Net-man "TRF" Member Join Date: Dec 2017 Location: Bay Area Watch: Sky-D, Sea-D Posts: 166	Situation created by consumers No winners here For every genuine buyer there is a scalper out there, hard to judge who is real. Sent from my iPhone using Tapatalk

30 October 2018, 06:23 AM	#21
T.Mas "TRF" Member Join Date: Sep 2015 Location: Switzerland Posts: 316	That’s discrimination, call the police. Lol

30 October 2018, 06:24 AM	#22
Psijason "TRF" Member Join Date: Mar 2018 Real Name: Jason Location: Boston Watch: Seamster 300 Green Posts: 1,617	That's just awful. Sorry to hear that happened to you.

30 October 2018, 06:37 AM	#23
ArtNouveau 2024 Pledge Member Join Date: Jan 2013 Location: NWA, USA Watch: BLRO/Daytona/OP41s Posts: 5,388	I’m not surprised. I walked into Geary’s Rolex Boutique in February of 2017 and they had pretty much everything except SS Daytona in the case, and would have loved to sell me something. February of 2018 they had nothing on display and said only local customers got any of the good stuff. I’m willing to bet that 75% or more of their walk in business is tourists.

30 October 2018, 07:03 AM	#24
RJRJRJ "TRF" Member Join Date: Aug 2011 Location: USA Posts: 3,495	What did they have?

30 October 2018, 07:05 AM	#25
dubins930 2024 ROLEX SUBMARINER 41 Pledge Member Join Date: May 2017 Real Name: Aaron Location: WA Posts: 840	So many great watches you can get with that 9k.... hopefully this nonsense will pass, but I would take my money elsewhere

30 October 2018, 07:18 AM	#27
Navarino 2024 Pledge Member Join Date: Feb 2018 Location: USA Posts: 3,411	Sorry to hear this happened. This is extremely poor form on their part since you were physically there in the store and ready to purchase it. This is different from telling someone "we don't have that" on the phone who is clearly not local and calling around for inventory.

30 October 2018, 08:04 AM	#28
rogerlu "TRF" Member Join Date: Apr 2018 Location: Houston, TX Posts: 166	Interesting... Thanks for sharing.

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