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j7ols · 23 August 2019, 07:52 AM

Just a shout out to APNA for a great job servicing my AP 44mm.
My 26400IO developed the dreaded random stop/start condition.
APNA were extremely courteous and attentive on the phone and by email before during and after the repair.
Repair was covered under warranty but the best part, they competed the work in 3 weeks instead of the 4 they quoted. Free travel case too!
Under promise, over achieve...
Jools

Burlington · 23 August 2019, 09:56 PM

Great stuff ! AP customer service is top notch

yachty 1 · 23 August 2019, 10:34 PM

Good to hear. My titanium is there for the same thing. Said 4 weeks. Common problem second time this has happened to me, a little concerning

Odie-r · 24 August 2019, 12:55 AM

Glad its back!

KBM · 24 August 2019, 02:58 AM

Always nice to hear good stories regarding service centers. Glad you have it back and enjoy!

mickyd329 · 24 August 2019, 02:23 PM

They have been on top of their game at Clearwater. I experienced the same a few months ago. 4-6 weeks quoted time. Back to me in less than 3 weeks.

23 August 2019, 07:52 AM	#1
j7ols 2024 SubLV41 Pledge Member Join Date: Feb 2012 Location: USA Watch: Varies Posts: 458	Back home where she belongs... Just a shout out to APNA for a great job servicing my AP 44mm. My 26400IO developed the dreaded random stop/start condition. APNA were extremely courteous and attentive on the phone and by email before during and after the repair. Repair was covered under warranty but the best part, they competed the work in 3 weeks instead of the 4 they quoted. Free travel case too! Under promise, over achieve... Jools

23 August 2019, 09:56 PM	#2
Burlington "TRF" Member Join Date: Nov 2017 Location: Europe Posts: 5,643	Great stuff ! AP customer service is top notch __________________ “My tastes are simple; I am easily satisfied with the best.” ― Winston S. Churchill

24 August 2019, 12:55 AM	#4
Odie-r "TRF" Member Join Date: Feb 2018 Location: London Posts: 4,452	Glad its back! __________________ @watchtheleftwrist

24 August 2019, 02:23 PM	#6
mickyd329 "TRF" Member Join Date: Sep 2015 Real Name: Mike Location: Socal Watch: AP/PP/Rolex Posts: 2,050	They have been on top of their game at Clearwater. I experienced the same a few months ago. 4-6 weeks quoted time. Back to me in less than 3 weeks. __________________ PP 5205G-013/ PP 5212A / AP 15416CE /26574 st QP/ AP 50th 16202st /AP 15500st Black / AP 26405CE / AP 77350CE / AP 15551st / AP 67540sk / Rolex 116500 Panda / Rolex 126710 BLRO / Rolex 126610LV Green / Rolex 16570 Black/ Rolex 116300 Blue / Rolex 126710 BLNR / Rolex 126710 GRNR

23 August 2019, 10:34 PM	#3
yachty 1 "TRF" Member Join Date: Jan 2011 Location: ny Watch: yacht master Posts: 948	Good to hear. My titanium is there for the same thing. Said 4 weeks. Common problem second time this has happened to me, a little concerning

24 August 2019, 02:58 AM	#5
KBM 2024 SubLV41 Pledge Member Join Date: Jan 2010 Real Name: K. Location: 780 Posts: 10,460	Always nice to hear good stories regarding service centers. Glad you have it back and enjoy!

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