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Servocontrol · 22 December 2019, 10:41 PM

Anybody has an email contact for Rolex Geneva Service .
I would really appreciate it .
Cheers
Seasons Greetings

offrdmania · 22 December 2019, 11:39 PM

You will most likely have to go through your local AD first

Tools · 23 December 2019, 05:21 AM

Rolex SA doesn't operate by Internet... send them a nice letter and they will call you back.

Henkan · 23 December 2019, 08:14 AM

Quote:

Originally Posted by Tools

Rolex SA doesn't operate by Internet... send them a nice letter and they will call you back.

Sure they do: [email protected]

Tools · 23 December 2019, 08:16 AM

I stand corrected.. This is definitely something relatively new.

Filipão · 23 December 2019, 10:17 AM

Even Rolex is keeping up with the times (pun intended!)

Mark020 · 23 December 2019, 06:48 PM

Very curious about the watch you want to send :-)

Styles Bitchley · 24 December 2019, 02:07 PM

Rolex service in Geneva has been using email for a long time but mostly for updates on in person services. It’s not the best way to get a response, however, to general inquiries. For that, a letter in the post is best.

tucsonrick · 25 December 2019, 10:18 AM

I second the letter route. I've used it twice.

clau2076 · 31 January 2020, 11:24 PM

whats the address to send a letter to Rolex Geneva Customer Service?

Has anyone ever got a response?

coolman0198rdt · 4 March 2020, 10:16 PM

I get response everytime using their customer service email.

They won't receive your email if you try to attach file over 10mb unless they send you the link to set up "ROLEX SECURE FILE TRANSFER".

hanybad · 5 March 2020, 05:54 AM

[email protected]
I been in contact with them and they answer promptly and will direct you to the right department or the right AD

22 December 2019, 10:41 PM	#1
Servocontrol "TRF" Member Join Date: Dec 2019 Location: India Posts: 2	Request for Email for Rolex Geneva Service Anybody has an email contact for Rolex Geneva Service . I would really appreciate it . Cheers Seasons Greetings

22 December 2019, 11:39 PM	#2
offrdmania 2024 SubLV41 Pledge Member Join Date: May 2008 Real Name: Matt Location: Wine Country, Ca Posts: 5,998	You will most likely have to go through your local AD first __________________ TRF Member 11738

23 December 2019, 05:21 AM	#3
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,514	Rolex SA doesn't operate by Internet... send them a nice letter and they will call you back. __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

23 December 2019, 08:16 AM	#5
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,514	I stand corrected.. This is definitely something relatively new. __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

31 January 2020, 11:24 PM	#10
clau2076 "TRF" Member Join Date: Mar 2009 Location: Australia Posts: 45	whats the address to send a letter to Rolex Geneva Customer Service whats the address to send a letter to Rolex Geneva Customer Service? Has anyone ever got a response?

23 December 2019, 10:17 AM	#6
Filipão "TRF" Member Join Date: Apr 2018 Real Name: Filipe Location: Lisbon & Wadesdah Watch: Never too many Posts: 1,898	Even Rolex is keeping up with the times (pun intended!)

23 December 2019, 06:48 PM	#7
Mark020 "TRF" Member Join Date: Mar 2008 Location: Amsterdam Posts: 2,133	Very curious about the watch you want to send :-)

24 December 2019, 02:07 PM	#8
Styles Bitchley "TRF" Member Join Date: Jun 2017 Location: Canada Watch: 1680 Posts: 1,398	Rolex service in Geneva has been using email for a long time but mostly for updates on in person services. It’s not the best way to get a response, however, to general inquiries. For that, a letter in the post is best.

25 December 2019, 10:18 AM	#9
tucsonrick "TRF" Member Join Date: Feb 2011 Location: Arizona Posts: 106	I second the letter route. I've used it twice.

4 March 2020, 10:16 PM	#11
coolman0198rdt "TRF" Member Join Date: Sep 2019 Location: Australia Posts: 10	I get response everytime using their customer service email. They won't receive your email if you try to attach file over 10mb unless they send you the link to set up "ROLEX SECURE FILE TRANSFER".

5 March 2020, 05:54 AM	#12
hanybad "TRF" Member Join Date: Feb 2010 Real Name: Hany Location: Canada Watch: 116523,116710,5513 Posts: 529	[email protected] I been in contact with them and they answer promptly and will direct you to the right department or the right AD

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