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Old 18 June 2020, 02:28 AM   #1
Snowbob
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Finally got my service estimate...

Well, I finally got the estimate from the Lititz, PA service center for my 20 year old 16710 (Coke).

Necessary Service / Parts:

* Full Service $750
* Crown with gasket 604 ST $46
* Sapphire Crystal D29.5 1.8 Cyclops Anti-Refl & Gasket $133.40

Optional Service Items:

* Hands 16758 240 G Baton Lumi $64
* Seconds Hand, W, Green Lumi $25
* Hand FLE 16758 260 55 18CT G Rouge Lumi $25
* 24-Hour Insert 16760 Black/Red $40
* Bracelet 78790A 20/16 801 13 Links ST $1,350

I'm obviously getting the "necessary" stuff, but the only optional thing I'm getting is the new bezel insert (the red on my old one is faded almost white). They said my bracelet was "worn beyond practical repair" but it still worked fine when I sent it in, just pretty saggy. I didn't want to give up my original hands. Can't wait to get her back!!
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Old 18 June 2020, 02:33 AM   #2
Spectre38
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She should be pretty when she gets home.
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Old 18 June 2020, 02:35 AM   #3
syahriltaher
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Do you have "before" photo...?
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Old 18 June 2020, 02:36 AM   #4
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Is that a 1.8 cyclops instead of the regular 2.5?
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Old 18 June 2020, 02:37 AM   #5
japenney
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hopefully they let you keep the old bezel insert. I would feel attached to it after 20 years.
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Old 18 June 2020, 02:39 AM   #6
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Originally Posted by syahriltaher View Post
Do you have "before" photo...?

This!


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Old 18 June 2020, 02:40 AM   #7
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hopefully they let you keep the old bezel insert. I would feel attached to it after 20 years.

Exactly

And it seems like they’re worth a ton once they’re faded


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Old 18 June 2020, 02:41 AM   #8
Snowbob
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Old 18 June 2020, 02:46 AM   #9
blada4life
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For sure keep the bezel unless you want that new look. Although a naturally faded bezel like that probably fetched a good sum. Why do you need to replace the crystal? I wish they would just replace gaskets or broken parts etc. even replacing the crown makes me cringe for a watch like this


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Old 18 June 2020, 02:47 AM   #10
Snowbob
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I sent an email directly to the service center, and told them I've worn it every day for 20 years, and that I put every nick and scratch on that bezel, and that I pay extra to get it back, to keep with my original box and paperwork. Got an auto reply back. We'll see if someone actually answers it.

I don't know what all those codes on the parts mean, but I'm assuming on the crystal, that's 29.5mm on the crystal, and 1.8mm on the cyclops? Never measured the original one, just assumed that's what it originally came with?
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Old 18 June 2020, 02:49 AM   #11
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Crystal was pretty chipped up around the edges.
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Old 18 June 2020, 02:49 AM   #12
shaunylw
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Quote:
Originally Posted by Snowbob View Post
I sent an email directly to the service center, and told them I've worn it every day for 20 years, and that I put every nick and scratch on that bezel, and that I pay extra to get it back, to keep with my original box and paperwork. Got an auto reply back. We'll see if someone actually answers it.

I don't know what all those codes on the parts mean, but I'm assuming on the crystal, that's 29.5mm on the crystal, and 1.8mm on the cyclops? Never measured the original one, just assumed that's what it originally came with?
I don't believe they will let you keep the old one, but getting a new one is very easy. Do not let them keep that original bezel insert, it looks awesome!
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Old 18 June 2020, 02:52 AM   #13
Snowbob
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And yes, blada4life, I wanted that new look. I'm not a watch collector, this is my one and only. It's been looking pretty shabby for the past 5 years or so, faded and scratched, wanted it looking new again, for the next 20 years!
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Old 18 June 2020, 02:55 AM   #14
blada4life
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Quote:
Originally Posted by Snowbob View Post
And yes, blada4life, I wanted that new look. I'm not a watch collector, this is my one and only. It's been looking pretty shabby for the past 5 years or so, faded and scratched, wanted it looking new again, for the next 20 years!


In that case you may want a new bezel but see if they will let you keep your original one. Worst case just buy a scuffed you one on eBay. Might pay a little more.


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Old 18 June 2020, 02:55 AM   #15
Snowbob
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Not sure I have much choice. They have it, and I already authorized a new one. I did offer to pay to get the old one back, but we'll see. On the bottom of the service estimate, it says "All parts and accessories are replaced on a trade-in basis". It's ok, 20 years from now, I'll have another faded one!
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Old 18 June 2020, 02:59 AM   #16
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Surprised the dial replacement wasn't offered.
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Old 18 June 2020, 03:01 AM   #17
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I think they will let you keep the bezel as that is what I was told by the Dallas RSC. This was for my 16750. I decided not to replace it as I liked the original with al the history.
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Old 18 June 2020, 03:07 AM   #18
KevWatch
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Thanks for providing these numbers, I am planning on sending my 16710 in for service soon.

Do you know if Rolex replaces the non-SEL bracelet with the SEL bracelet?
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Old 18 June 2020, 03:08 AM   #19
glamorama
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Very reasonable quote. Going to look great! I would've taken a new bracelet but kept insert.
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Old 18 June 2020, 03:09 AM   #20
TswaneNguni
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Aluminum bezel insert for $40 ...and they got the colours right !!

I maintain ,except for the black ceramic insert,I prefer the aluminum inserts.
Even when I compare the 16613 and 116613LB insert ,the colour matches the dial colour better on the 16613.
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Old 18 June 2020, 03:13 AM   #21
DG123
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Quote:
Originally Posted by Snowbob View Post
And yes, blada4life, I wanted that new look. I'm not a watch collector, this is my one and only. It's been looking pretty shabby for the past 5 years or so, faded and scratched, wanted it looking new again, for the next 20 years!
Replace the bracelet .
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Old 18 June 2020, 03:21 AM   #22
TswaneNguni
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Replace the bracelet .
Agree !
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Old 18 June 2020, 03:24 AM   #23
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Personally I would have taken the option on the bracelet - if that fails then you are in big trouble!!
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Old 18 June 2020, 03:34 AM   #24
Doug5551
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Snowbob,

Is this the first time you have had it serviced or did you service it 10 years ago?
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Old 18 June 2020, 04:10 AM   #25
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I had my 20 yr old gmt serviced recently....they said the exact same thing about my braclet.....they said they couldnt polish it as it was in bad shape....imdidnt thinkmit was too bad and hay presto they polished it and it looked as good as new....i did replace the bracelet after as i had a brand new one kicking about from another job.
I had bezel replaced and watch polished as i like the hew look....it come back looking great.....hands down my favourite watch.....just so much more of a rolex than the 6 digits could ever be.....enjoy
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Old 18 June 2020, 04:20 AM   #26
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Get independent to do it. Rsc will take your old bezel. Original watch will always be valued more.
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Old 18 June 2020, 04:36 AM   #27
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Beautiful watch. I would miss the bezel, but would probably go for a new bezel and also a new bracelet after 20 years if it were me. It will look great.

I'm actually looking forward to a decision such as this, sending a well used watch in after 20 years for a well deserved refresh. Only 7 years on my first, still looking too good, I better wear it more.
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Old 18 June 2020, 04:46 AM   #28
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Thank you for providing the detail. A year ago (today in fact) I got a similar quote from the NY RSC for the servicing of my 16710 Coke. Mine came back with slightly different prices:

-Full Service: $750.00
-Crown 604, Steel: $72.00
-Sapphire Crystal D29.5, 1.8 Cyclops Anti-Relective & Gasket: $180.00
-Case Back 2180 ST: $135.00
-Bracelet 62510 20/16 502B 22 Links ST (Jubilee): $1,150.00


I requested a new bracelet as the bracelet was toast and you could practically tie it in a knot. The crown I believe is standardly replaced at service. Crystal was chipped and I welcomed a new one. The case back had an engraving that was no longer wanted so that too was requested on my end. Original dial and hands apparently were good to go.

The original Coke bezel was scratched and dented but they didn't (surprisingly) suggest a replacement. I did after receiving the watch go back to the service center and had them put on a Pepsi insert with the condition that they would give me back the original Coke and they obliged. They also didn't charge me for swapping it being so close to the service date.

Overall VERY satisfied with the results as it looks as good as new retaining the T<25 dial, original hands, date disk etc.
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Old 18 June 2020, 05:00 AM   #29
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Wow. You wore it well, that's for sure. Looks like 24/7.
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Old 18 June 2020, 05:11 AM   #30
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I never liked the patina look. Old hands and dial with no lume, faded insert, etc. Not for me. When I had my GMT Master freshened up and serviced I went for the full monte. Now it looks like it did in 2000 when it was new.
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