How do you obtain a replacement warranty card?

[Lloydas1]

If I bought a rolex without a warranty card how would I get a replacement one to complete the set?

[mannyv11]

get it serviced by rolex - i think that's the only way

[LTlhr]

I don't believe you can ever get the original green one reissued.

If you get the watched serviced, you will get a new warranty card dated from date of service for 5(?) years.

[Sprezzatura!,]

You can’t. It’s a one time deal at purchase.

If you’re looking for documentation for authenticity, you’ll need to have it serviced.

That way Rolex will provide you with documentation along with a warranty.

[Lloydas1]

Originally Posted by mannyv11

get it serviced by rolex - i think that's the only way

And they would provide it without request? Would they accept a watch for service without a warranty card?

[Lloydas1]

Originally Posted by Sprezzatura!,

You can’t. It’s a one time deal at purchase.

If you’re looking for documentation for authenticity, you’ll need to have it serviced.

That way Rolex will provide you with documentation along with a warranty.

Will they accept it for service without a warranty card?

[airchitect]

I don’t believe you can. Firstly the AD would have to request it but they can only do so for the original owner. Rolex won’t just give you a card for giggles. Otherwise you can send it in for service and get one.


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[LTlhr]

Originally Posted by Lloydas1

And they would provide it without request? Would they accept a watch for service without a warranty card?

Yes and yes.

[robinmgb]

Originally Posted by Lloydas1

And they would provide it without request? Would they accept a watch for service without a warranty card?

Yes, Rolex will service any genuine Rolex watch that has all genuine Rolex parts, they don’t need or request to see the original warranty card

[Lloydas1]

So at service, they just toss one in the box it came with if it arrived without one? What if the watch is out of the warranty period?

[airchitect]

And yes they will except a watch for service without a card. The key is that unlike a warranty service you will have to pay for this one. Once the service is done they will give you an additional warranty for the services they’ve done. So in one fell swoop you’ve had your watches authenticity confirmed and a warranty added.......for $900


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[Sprezzatura!,]

Originally Posted by Lloydas1

Will they accept it for service without a warranty card?

Absolutely.

A warranty card is for warranty work. A service, 99% of the time, is not related to warranty work.

Incidentally, you don’t actually need to provide a warranty card for a service (or warranty work). The serial number that’s logged will provide RSC all they need to know.

[faimag]

As others said, get it serviced by RSC.
You cannot possibly replace the original card/certificate if lost. And Rolex doesn't provide the intermediate solution of "extract from the archives" documentation as AP, Patek, VC do. (= they give you a copy of the original purchase details.)

[Lloydas1]

Originally Posted by airchitect

And yes they will except a watch for service without a card. The key is that unlike a warranty service you will have to pay for this one. Once the service is done they will give you an additional warranty for the services they’ve done. So in one fell swoop you’ve had your watches authenticity confirmed and a warranty added.......for $900


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So is there any downside to purchasing a rolex that does not have a warranty card from a trusted seller?

[padi56]

Originally Posted by Lloydas1

Will they accept it for service without a warranty card?

Any warranty paper/card is only for any warranty work thats needed in the warranty period.And Rolex will be quite happy to service any genuine Rolex watch with a valid warranty or no warranty paper/card.

[Lloydas1]

Originally Posted by padi56

Any warranty paper/card is only for any warranty work thats needed in the warranty period.And Rolex will be quite happy to service any genuine Rolex watch with a valid warranty or no warranty paper/card.

So is there any downside to purchasing a rolex from a trusted seller that does not include a warranty card?

[faimag]

Originally Posted by Lloydas1

So is there any downside to purchasing a rolex from a trusted seller that does not include a warranty card?

No, I think he meant that the warranty card is what the name says: warranty! and specifies for how long it lasts. It still serves as an "authenticity" card for you even after the warranty expires.

[Sub Capt.]

Originally Posted by Lloydas1

So is there any downside to purchasing a rolex from a trusted seller that does not include a warranty card?

Only that for resale some people look for the “full set” of papers and box.

[Master_Grogu]

Originally Posted by Lloydas1

So is there any downside to purchasing a rolex from a trusted seller that does not include a warranty card?

You don’t know if the watch was serviced and effectively whatever you are told may be considered as being lies.

[JodyHighroller]

A lot of inaccurate info floating around here.

No, you cannot have an original warranty card reissued. There is exceptions though like if the card was damaged at sale or incorrect date was recorded. (Selling AD will need to request this).

If you want to service a watch under warranty you will need to provide the card. If not, they will still service an authentic watch, but will charge you for repairs. If you pay out of pocket, they will give you a service card that carries a two year warranty on their work performed.

[padi56]

Originally Posted by Lloydas1

So is there any downside to purchasing a rolex from a trusted seller that does not include a warranty card?

Any warranty is only of any use if it has any warranty left, and afraid having one of these so called papers does not prove its always a genuine watch.As with today's technology the so called papers/cards are far easier to fake than the actual watch.

[Lloydas1]

Originally Posted by JodyHighroller

A lot of inaccurate info floating around here.

No, you cannot have an original warranty card reissued. There is exceptions though like if the card was damaged at sale or incorrect date was recorded. (Selling AD will need to request this).

If you want to service a watch under warranty you will need to provide the card. If not, they will still service an authentic watch, but will charge you for repairs. If you pay out of pocket, they will give you a service card that carries a two year warranty on their work performed.

Thank you, very informative. That being said, it's impossible to receive a new "original" warranty card from Rolex in this situation.

[kg19989]

If you had a Rolex without the original warranty card and proceeded to have it serviced, thereby getting a warranty card, would that count as "papers" as in "box and papers"? The question is really would that new card support the "box and papers" resale value vs not having the original.

[JodyHighroller]

Originally Posted by Lloydas1

Thank you, very informative. That being said, it's impossible to receive a new "original" warranty card from Rolex in this situation.

Correct. Anyone who tells you otherwise is ill-informed.

[Benzsiam]

Originally Posted by JodyHighroller

A lot of inaccurate info floating around here.

No, you cannot have an original warranty card reissued. There is exceptions though like if the card was damaged at sale or incorrect date was recorded. (Selling AD will need to request this).

If you want to service a watch under warranty you will need to provide the card. If not, they will still service an authentic watch, but will charge you for repairs. If you pay out of pocket, they will give you a service card that carries a two year warranty on their work performed.

Originally Posted by padi56

Any warranty paper/card is only for any warranty work thats needed in the warranty period.And Rolex will be quite happy to service any genuine Rolex watch with a valid warranty or no warranty paper/card.

Per padi56: Within warranty period, Rolex will service any genuine Rolex with or without warranty card (may be because Rolex can check on their record).

Per JodyHighroller: If you want to service a watch under warranty period, you still need to provide the card otherwise Rolex will charge you for repairs.

Why two Rolex experts have different comments?

I have the same thinking with padi56.

[vh2k]

Is your “trusted seller” a dude on Facebook Marketplace or one of the five dealers here on TRF?

[Lloydas1]

Originally Posted by vh2k

Is your “trusted seller” a dude on Facebook Marketplace or one of the five dealers here on TRF?

One of the five.

[joli160]

Originally Posted by Lloydas1

So is there any downside to purchasing a rolex from a trusted seller that does not include a warranty card?

Yes, and rather significant. The watch will be less collectable not being a complete set.
A possible future sell will be more difficult especially as a private person.
You limit your market as there are many people like me who are not even considering a watch without everything that came with it.

Validity of the warranty card is irrelevant. Most Rolex watches will never see the RSC before the warranty is expired anyway. In general warranty is useless imho since they always try to blame the owner having done something wrong with it

Good thing is the watch should be priced accordingly, so you can save a few bucks

[joli160]

Originally Posted by kg19989

If you had a Rolex without the original warranty card and proceeded to have it serviced, thereby getting a warranty card, would that count as "papers" as in "box and papers"? The question is really would that new card support the "box and papers" resale value vs not having the original.

No, a service card does not make it a complete set from a collectability point of view.

[vh2k]

Originally Posted by Lloydas1

One of the five.

In that case, if the watch is something other than what was described or expected... they will take care of you. But, the piece may be older (or less new) without papers to verify.