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Old 20 April 2021, 01:00 AM   #1
samson66
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3235 When to send it in?

My SD43 from Jan 2018 with the 3235 movement is beginning to lose time. Just curious if there is a generally accepted point where owner's should send it into RSC? This watch has alway kept great time. Now it's losing ~7 sec/day. I wear this watch in a rotation so exact accuracy is not super important to me, but with the movement issues I'm wondering if I should send it in for warranty service? Or would it be better to monitor it over the next 6 months or so to see if it improves or gets worse? Thanks

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Old 20 April 2021, 01:10 AM   #2
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Personally 7 seconds either way would not worry me in the slightest, now if it gets a lot worse then it's time to have it looked at.
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Old 20 April 2021, 01:11 AM   #3
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Interesting and sorry to hear it's happening to you as well. If it were me out of curiosity (which is what I did with my BLRO that started acting up a year ago) IF you can stand it, I would continue to wear in rotation as you have been doing for another month or 2 and track it to see if it steadily continued to get worse. It's not like the turn around time at RSC is stellar right now anyway. I'd watch it out of morbid curiosity. It will still be under warranty 2 months from now and maybe the damage to the movement will require a more extensive overhaul when you do send it in. Just my 2 cents. Good luck!
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Old 20 April 2021, 01:11 AM   #4
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I’d ask if they’d fix it without costing you first cause it’s out of their +-2 seconds standard. If yes then send it in, if it’s gonna cost you then decide afterwards if the price is worth it for you.
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Old 20 April 2021, 01:20 AM   #5
Master_Grogu
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I went to Rolex for a 3235 losing accuracy. They told me to wind it fully as you lose torque down the power reserve. Meaning if you pick it up after 2 days, it will start getting less accurate.

Also, position of storage influences the speed. Mine goes slow with the crown down.

Might be fugazi, but that’s what the gentlemen from HQ told me.
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Old 20 April 2021, 01:31 AM   #6
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Not sure when to be concerned but that behavior sounds consistent with the thread on here about issues with the 32XX movement after 18-24 months of ownership. Kinda worried about it myself. I am at month two with my new DSSD and it is keeping nearly perfect time. Just feels like I am waiting for it to s**t the bed.

That is one reason I was happy to get the "old" 39mm Explorer. Less power reserve, but I definitely trust the 31XX series movements much more than the new designs.
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Old 20 April 2021, 01:33 AM   #7
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Quote:
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I went to Rolex for a 3235 losing accuracy. They told me to wind it fully as you lose torque down the power reserve. Meaning if you pick it up after 2 days, it will start getting less accurate.

Also, position of storage influences the speed. Mine goes slow with the crown down.

Might be fugazi, but that’s what the gentlemen from HQ told me.
So what is the point of the movement having a power reserve of 70 hours if you have to wind it fully at 48 hours?

I am more and more convinced that I would not exchange any watch with the 31XX movement for a 32XX movement.
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Old 20 April 2021, 01:35 AM   #8
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Not sure when to be concerned but that behavior sounds consistent with the thread on here about issues with the 32XX movement after 18-24 months of ownership. Kinda worried about it myself. I am at month two with my new DSSD and it is keeping nearly perfect time. Just feels like I am waiting for it to s**t the bed.

That is one reason I was happy to get the "old" 39mm Explorer. Less power reserve, but I definitely trust the 31XX series movements much more than the new designs.
Mate, life is too short about worrying what might or might not happen to your luxury timepiece. In any case, its under warranty! Enjoy and have it fixed if need be, no need to worry
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Old 20 April 2021, 01:41 AM   #9
Master_Grogu
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So what is the point of the movement having a power reserve of 70 hours if you have to wind it fully at 48 hours?

I am more and more convinced that I would not exchange any watch with the 31XX movement for a 32XX movement.
It won’t stop, but it will get less accurate. This happens to any watch, unless you are Mr. Journe and have twin barrels to compensate the loss of torque.
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Old 20 April 2021, 01:48 AM   #10
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I think it all comes down to what would or wouldn't bother you. Definitely, at a minimum, I'd send it in before the 5-year warranty is up.

If you wear it in a rotation and have to set it occasionally due to not using, then I'd probably be more worried about Lamar Jackson's accuracy than the SeaDwellers.
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Old 20 April 2021, 01:51 AM   #11
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I’d suggest wearing it for a coupe of weeks straight to see how it behaves.

You’ve got plenty of time to sort it out through RSC warranty if you need to
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Old 20 April 2021, 01:51 AM   #12
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It won’t stop, but it will get less accurate. This happens to any watch, unless you are Mr. Journe and have twin barrels to compensate the loss of torque.
My 31XX is accurate after 40/45 hours, so what are the advantages of the 32XX? 20/25 hours more power reserve but not accurate? To do that, they would have been better off staying as they were. It's clear to me. I don't want a 32XX.
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Old 20 April 2021, 01:55 AM   #13
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You still have a couple years left under warranty. I'd wear it and keep an eye on accuracy. If you're not already, leave the dial face up when not wearing. That usually gets me +1-2 seconds per day compared to on its side/crown up.
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Old 20 April 2021, 01:58 AM   #14
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My 31XX is accurate after 40/45 hours, so what are the advantages of the 32XX? 20/25 hours more power reserve but not accurate? To do that, they would have been better off staying as they were. It's clear to me. I don't want a 32XX.
Both my 3235 and 3255 remain accurate through most the of the power reserve. I can take it off on Friday evening and check it again Monday am for work and it's about the same as it is during the week.
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Old 20 April 2021, 02:01 AM   #15
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Thanks for the feedback. I'm in the process of looking at and possibly ordering watch at my AD, a process that will take a couple months I'm guessing. Thinking if I get a watch there and the timekeeping continues to get worse maybe I send it off at that point.

The inaccuracy really isn't that big of a deal to me since I rotate this watch with a few other sport watches, but my concern is how long to let it go before finally having RSC look at it.

Did Rolex have a five year warranty as of January 2018? Can't remember but I feel like they did.

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Old 20 April 2021, 02:02 AM   #16
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This is a good question. My SD43 seems to lose a lot of time when I'm not wearing it, I keep it in a display box with the dial facing upward. But when I am wearing it doesn't lose time beyond COSC, and actually does really well. I check it against my iPhone app. I feel like I should have it looked at, but if it works when I'm actually using it, is it worth opening it up?
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Old 20 April 2021, 02:03 AM   #17
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Originally Posted by samson66 View Post
Thanks for the feedback. I'm in the process of looking at and possibly ordering watch at my AD, a process that will take a couple months I'm guessing. Thinking if I get a watch there and the timekeeping continues to get worse maybe I send it off at that point.

The inaccuracy really isn't that big of a deal to me since I rotate this watch with a few other sport watches, but my concern is how long to let it go before finally having RSC look at it.

Did Rolex have a five year warranty as of January 2018? Can't remember but I feel like they did.

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Yes, I purchased my SD43 in 2017 when they first came out. It has a 5 year warranty.
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Old 20 April 2021, 02:08 AM   #18
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Have learned not to create larger problems trying to fix small one. If it comes back with a big scratch on the side, you will then have a new obsession that might end up costing you months of frustration.
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Old 20 April 2021, 02:18 AM   #19
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I really don't know. Maybe I'd send now. But I believe if I had a watch with 32xx that started acting like that I'd trade for a watch I wanted with 31xx.
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Old 20 April 2021, 02:29 AM   #20
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Quote:
Originally Posted by samson66 View Post
My SD43 from Jan 2018 with the 3235 movement is beginning to lose time. Just curious if there is a generally accepted point where owner's should send it into RSC? This watch has alway kept great time. Now it's losing ~7 sec/day. I wear this watch in a rotation so exact accuracy is not super important to me, but with the movement issues I'm wondering if I should send it in for warranty service? Or would it be better to monitor it over the next 6 months or so to see if it improves or gets worse? Thanks

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The magnitude of the error is not great/significant, but the fact that it has changed may suggest yours is going to start developing the more significant issue. Or not. I'd opt to leave it be for now and see how things are looking in another 6 months. If it's losing 15s/d then, you know something bad is happening. If it holds steady around the current performance indefinitely then you may be ok in terms of the parts damage some have seen, and it may just require a simple regulation at service. In any case, I'd send it in before the 5 years is up even if it doesn't get any worse than this, just to make sure if there are some undisclosed 32xx updates you receive them before you are out of warranty.
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Old 20 April 2021, 02:30 AM   #21
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Quote:
Originally Posted by samson66 View Post
Thanks for the feedback. I'm in the process of looking at and possibly ordering watch at my AD, a process that will take a couple months I'm guessing. Thinking if I get a watch there and the timekeeping continues to get worse maybe I send it off at that point.

The inaccuracy really isn't that big of a deal to me since I rotate this watch with a few other sport watches, but my concern is how long to let it go before finally having RSC look at it.

Did Rolex have a five year warranty as of January 2018? Can't remember but I feel like they did.

Sent from my Galaxy S20 using Tapatalk

I had green hang tags on my 2017 SD43

You’re good to go
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Old 20 April 2021, 02:35 AM   #22
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Have learned not to create larger problems trying to fix small one. If it comes back with a big scratch on the side, you will then have a new obsession that might end up costing you months of frustration.
Quote:
Originally Posted by HiBoost View Post
The magnitude of the error is not great/significant, but the fact that it has changed may suggest yours is going to start developing the more significant issue. Or not. I'd opt to leave it be for now and see how things are looking in another 6 months. If it's losing 15s/d then, you know something bad is happening. If it holds steady around the current performance indefinitely then you may be ok in terms of the parts damage some have seen, and it may just require a simple regulation at service. In any case, I'd send it in before the 5 years is up even if it doesn't get any worse than this, just to make sure if there are some undisclosed 32xx updates you receive them before you are out of warranty.
Couple good points here. Depending on if this problem stays the same or continues to worsen might not be a bad idea to send it in just before the end of the warranty period. Get it serviced and get the movement issues hopefully taken care of at the same time. I guess the key here is does the accuracy continue to get worse over time.
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Old 20 April 2021, 02:48 AM   #23
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Mine went to losing 20 minutes in batches. So it would be fine all day then at some point I would check and it was slow 18-20 minutes. Id set it, wind it and it would be fine for a day then boom lose 20 minutes. Rolex fixed it pretty quick, I have another watch with the same movement so we will see if that one develops the issue or not. Although its 2 years newer
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Old 20 April 2021, 02:59 AM   #24
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My BLRO became slower at about the two year mark. I do believe the power reserve is a factor in it, when it was my daily it was much better than when it went into rotation.
It became more erratic, some days near perfect, others losing several minutes over 24 hours. Mine is now at the Dallas RSC and expected back soon.
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Old 20 April 2021, 04:04 AM   #25
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RSC’s must be very busy right now.
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Old 20 April 2021, 04:24 AM   #26
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Sorry to hear. If I were you it would bother me, and id probably end up sending it in sooner than later. Ive heard other reports of the newer movements having accuracy problems as well. Its oddly ironic that the 1520 in my 40 year old AK seems to keep better time than the more modern movements.
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Old 20 April 2021, 04:35 AM   #27
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Agree that the loss of say 2-10 sec/day is not the issue but is this going to get worse. I take a different approach and would send it in now and let rsc determine what the issue is. As we all know some of these movements have required a second and even some require a third repair due to what ever friction issue( not here to debate the issue and fix). The downside is damaged caused by rsc but that’s not the majority and from my understanding they do make it right. Good luck
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Old 20 April 2021, 04:39 AM   #28
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I had the same problem with my DJ41 purchased in 2017. It kept running slower and slower. Eventually it was losing almost a minute a day. I sent it to the Dallas RSC in February this year.

I've had it back for about three weeks now and it still runs on the slow side. On the wrist it only loses a second or two a day. On the winder it loses about five to seven seconds a day. I'm perfectly fine with this result if it stays in that range.
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Old 20 April 2021, 04:47 AM   #29
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So what is the point of the movement having a power reserve of 70 hours if you have to wind it fully at 48 hours?

I am more and more convinced that I would not exchange any watch with the 31XX movement for a 32XX movement.
Tudor 70-hour movements behave in the same manner- which has led me to realize the extended reserve over my Submariner is less than useful because accuracy suffers significantly over that 70-hour period unless fully wound.

I used to think a 70-hour reserve was a huge boon, but now know better.
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Old 20 April 2021, 04:49 AM   #30
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It doesn't sound like you are in any hurry, so why not just wait and as you get closer to warranty expiration, send it in. It will (I presume) end up with a service as part of the repair, so you'll be that much ahead. And maybe by then, they'll have figured out what the issue is (if there is one) with these movements and have a permanent one-time fix for it.
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